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Old June 19th 07, 05:18 PM posted to microsoft.public.windows.vista.networking_sharing,microsoft.public.windows.vista.print_fax_scan
Kathi Johnston
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Posts: 11
Default HP All-in-one printers disappearing when there are changes in

Alan: thanks for responding. I know at this time the HP 7410 is not missing
in the registry key you specified. It may go away when I lose the printer,
but I just reinstalled the drivers for umteenth time yesterday.

No I am going across the network to print. (I think that is what you mean),
I am not printing to the HP 7410 printer located ON another computer.

Not sure what you mean by inbox drivers.

What happens is I go to print, the printer is gone in my list of choices to
print to. I go through control panels to see if the printer is there. It's
not of course. When I go to reinstall the drivers, the HP software gives me
the option to either uninstall or add features. I have to uninstall before I
can then RE install the drivers.

I know it's not a network issue (then again I had a lot of trouble going
through Norton Anti Virus to get my XP machines and Vista Machine to talk and
share), because when I do reinstall the drivers the printer is immediately
detected

Thanks Alan!
Kathi




"Alan Morris [MSFT]" wrote:

Is the printer located in the registry?

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Printers

Are the printers local devices targeting the network card on the printer or
are these connections to a machine sharing the printers.

When you install the inbox driver for this device, does it also get removed?

When you say HP detects that they are there, do you mean the printers? Do
you know what application is detecting the printers? If HP has software
that detects printers who knows what they might do if the printer is no
longer detected.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Kathi Johnston" wrote in message
...

I have an HP Officejet 7410 AIO (wireless network printer). I am having
the
same problem. I have 4 networked machines. 3 XPs, 1 Vista Home Premium
(Dell 1705 laptop-Vista was factory installed). The Vista machine keeps
losing the printer. It's no where to be found. But you can't reinstall
the
drivers (which I've conveniently left on my desktop as I've needed them so
often), as HP detects that they are there (somewhere). You have to
uninstall
the drivers to get to reinstall the drivers, just to get the printer back.
It's time consuming and annoying. You don't look for the drivers UNLESS
you
are trying to print.

Any help would be great.

Thanks,
Kathi