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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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CD/DVD Drives don't recognize discs
Here's the deal...
I got a new Gateway FX530XM with Vista Home Premium (32bit). It has two double-layer multi-format DVD writers (DVD+/R+RW/CD-R/RW). It's not recognizing the discs that I put in (Audio, Software or DVD's). I put a disc in, it spins. When I go to my computer, it shows all the drives, but it doesn't show that a disc is in either drive. If I try to access what it on the disc, the computer freezes. After talking to 5 different people at Gateway (3 of which hung up on me), one decided that both drives are bad. That seems really odd that both drives would be bad on a brand new computer (the tower was delivered yesterday!). Gateway is going to replace both drives. But I really don't think that's the problem. Any ideas, suggestions??? TIA! |
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CD/DVD Drives don't recognize discs
It is possible that the IDE cable connection on the motherboard needs to be
reseated. I would try that first. Logically if both drives do not work right and they are connected to the same cable then it is more likely a cable connection at the motherboard end than at the drive end. We all need to work on our social skills at times. "netfairy23" wrote: Here's the deal... I got a new Gateway FX530XM with Vista Home Premium (32bit). It has two double-layer multi-format DVD writers (DVD+/R+RW/CD-R/RW). It's not recognizing the discs that I put in (Audio, Software or DVD's). I put a disc in, it spins. When I go to my computer, it shows all the drives, but it doesn't show that a disc is in either drive. If I try to access what it on the disc, the computer freezes. After talking to 5 different people at Gateway (3 of which hung up on me), one decided that both drives are bad. That seems really odd that both drives would be bad on a brand new computer (the tower was delivered yesterday!). Gateway is going to replace both drives. But I really don't think that's the problem. Any ideas, suggestions??? TIA! |
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CD/DVD Drives don't recognize discs
I have a similar problem. The DVD drives are disappearing from the explorer
while they are shown in the Device Manager but with an exclamation point. The drivers are also up to date, according to windows. The problem is not physical as it comes and go. Sometime after rebooting the drives would reappear After reading several comments on this post, it seems to be a recurrent problem with Windows Vista. This time, after rebooting three times, the drives are still not reappearing. I am hoping that Microsoft will take a good look at this recurring problem as it seems to be affecting several of their clients. "Insight Driver" wrote in message ... It is possible that the IDE cable connection on the motherboard needs to be reseated. I would try that first. Logically if both drives do not work right and they are connected to the same cable then it is more likely a cable connection at the motherboard end than at the drive end. We all need to work on our social skills at times. "netfairy23" wrote: Here's the deal... I got a new Gateway FX530XM with Vista Home Premium (32bit). It has two double-layer multi-format DVD writers (DVD+/R+RW/CD-R/RW). It's not recognizing the discs that I put in (Audio, Software or DVD's). I put a disc in, it spins. When I go to my computer, it shows all the drives, but it doesn't show that a disc is in either drive. If I try to access what it on the disc, the computer freezes. After talking to 5 different people at Gateway (3 of which hung up on me), one decided that both drives are bad. That seems really odd that both drives would be bad on a brand new computer (the tower was delivered yesterday!). Gateway is going to replace both drives. But I really don't think that's the problem. Any ideas, suggestions??? TIA! |
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CD/DVD Drives don't recognize discs
I'm occasionally having problems whilst attempting to rip CDs in Media Player 10 on XP. Sometimes the disc is recognized by the computer, but then it disappears after a few minutes. The disc appears to be clean and completely unscratched. This has happened on several discs. The disc I'm currently having problems with is "Broken" by Nine Inch Nails - I'm wondering if some discs are somehow protected from ripping. I'm a complete novice in this area, so would appreciate any advice at all. -- supernort ------------------------------------------------------------------------ supernort's Profile: http://forums.techarena.in/members/supernort.htm View this thread: http://forums.techarena.in/vista-har...ces/698059.htm http://forums.techarena.in |
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CD/DVD Drives don't recognize discs
supernort wrote:
I'm occasionally having problems whilst attempting to rip CDs in Media Player 10 on XP. Sometimes the disc is recognized by the computer, but then it disappears after a few minutes. The disc appears to be clean and completely unscratched. This has happened on several discs. The disc I'm currently having problems with is "Broken" by Nine Inch Nails - I'm wondering if some discs are somehow protected from ripping. I'm a complete novice in this area, so would appreciate any advice at all. exactaudiocopy |