I can't seem to run windows vista backup. It keeps saying it's due to an
internal error, it then says it can't do a backup while running on batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

Is your BIOS up-to-date? This could be one cause. I remember seeing this
error during the beta...let me dig around in email and see if I can find
more info.

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Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
I can't seem to run windows vista backup. It keeps saying it's due to an
internal error, it then says it can't do a backup while running on
batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

Yes, will double check but I installed the latest version about 2 weeks ago.

Andy


"Jill Zoeller [MSFT]" wrote:

Is your BIOS up-to-date? This could be one cause. I remember seeing this
error during the beta...let me dig around in email and see if I can find
more info.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
I can't seem to run windows vista backup. It keeps saying it's due to an
internal error, it then says it can't do a backup while running on
batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

I did find a bug for this but it was fixed prior to RTM. Can you confirm
whether you are running the RTM version?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
Yes, will double check but I installed the latest version about 2 weeks
ago.

Andy


"Jill Zoeller [MSFT]" wrote:

Is your BIOS up-to-date? This could be one cause. I remember seeing this
error during the beta...let me dig around in email and see if I can find
more info.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
I can't seem to run windows vista backup. It keeps saying it's due to
an
internal error, it then says it can't do a backup while running on
batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

Yes I am, Vista Ultimate 64.

I check the BIOS and it is up to date.

Andy




"Jill Zoeller [MSFT]" wrote:

I did find a bug for this but it was fixed prior to RTM. Can you confirm
whether you are running the RTM version?

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
Yes, will double check but I installed the latest version about 2 weeks
ago.

Andy


"Jill Zoeller [MSFT]" wrote:

Is your BIOS up-to-date? This could be one cause. I remember seeing this
error during the beta...let me dig around in email and see if I can find
more info.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
I can't seem to run windows vista backup. It keeps saying it's due to
an
internal error, it then says it can't do a backup while running on
batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

I'm waiting to hear back from a developer. I don't know if there are any
workarounds I can give...but I might need some more information from you.
I'll let you know when I hear something.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
news
Yes I am, Vista Ultimate 64.

I check the BIOS and it is up to date.

Andy




"Jill Zoeller [MSFT]" wrote:

I did find a bug for this but it was fixed prior to RTM. Can you confirm
whether you are running the RTM version?

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
Yes, will double check but I installed the latest version about 2 weeks
ago.

Andy


"Jill Zoeller [MSFT]" wrote:

Is your BIOS up-to-date? This could be one cause. I remember seeing
this
error during the beta...let me dig around in email and see if I can
find
more info.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit
our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
...
I can't seem to run windows vista backup. It keeps saying it's due
to
an
internal error, it then says it can't do a backup while running on
batteries
but I'm not it's a desktop machine on mains power!

Any suggestions as to the problem and solution.

Thanks

Andy

The one thing I would add is that the machines mains supply is plugged into a
UPS. I am not running any monitoring software or anything like that.

Even so I can't see why this would affect doing a backup.

Thanks

Andy

Backup won't work when the machine is on battery power, so that's why Backup
is affected. I'm waiting to hear back getting more info from you to help
debug this problem.

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
news
The one thing I would add is that the machines mains supply is plugged
into a
UPS. I am not running any monitoring software or anything like that.

Even so I can't see why this would affect doing a backup.

Thanks

Andy

Andy, can you reproduce the issue when your computer is not plugged into the
UPS device? This could be the issue...

--
This posting is provided "AS IS" with no warranties, and confers no rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Jill Zoeller [MSFT]" wrote in message
...
Backup won't work when the machine is on battery power, so that's why
Backup is affected. I'm waiting to hear back getting more info from you to
help debug this problem.

--
This posting is provided "AS IS" with no warranties, and confers no
rights.

Want to learn more about Windows file and storage technologies? Visit our
team blog at http://blogs.technet.com/filecab/default.aspx.


"Andy Webb" wrote in message
news
The one thing I would add is that the machines mains supply is plugged
into a
UPS. I am not running any monitoring software or anything like that.

Even so I can't see why this would affect doing a backup.

Thanks

Andy

Backup won't work when the machine is on battery power, so that's why
Backup is affected.

Jill, the PC has no way of "knowing" it's plugged into a UPS, unless the UPS
data lead is connected and the driver software installed.

If not, all it sees is normal AC on the power leads.

Thack