HP All-in-one printers disappearing when there are changes in
anyone come up with a fix yet, my hp all in one 3310 has been lost three or
four times
"cybergoobr" wrote:
It worked for me....thanks Rob!!!
"mlai" wrote:
Been there. Done that. No help.
"Rob Baxmann" wrote in message
...
Re install you hp drivers then goto computer management services. Scroll
down to "HP CUE DeviceDiscovery Service" and disable it.
"mlai" wrote in message
...
Hi,
Just wondering if anybody has seen this problem. HP claims that they
have not seen this problem (despite I have reported it before...)
I have a Photosmart C6180 installed on my network. Under XP, everything
seems to work fine. However, on my Vista x64 machines, the printer and
fax seems to disappear when there are changes in the network status (for
example, resuming from suspend, and disabling and r-enabling the network
interfaces, even when the interfaces being changed does not connect to
the printer). I would get a Vista error saying that the HP Network
Printer Services has stopped responding and then after this happens, I
have a very good chance that the C6180 printer and fax will disappear
from my list of printers on the machine.
When this happens, the only way is to run the HP software (which I
downloaded from the web for Vista x64) and add a new printer from there.
Has anyone seen this before? Is there a fix?
Many thanks.
PS. Called local HP and their tech support gave me the stupid response of
"We don't know. Maybe don't suspend your computer?". I have a laptop
running the software, idiot......
|