Vista Banter - View Single Post - KB931768 problem

**Steve Cochran**

Try opening Windows Calendar and see if that fixes the problems.

steve

"Footloose & Fancy Free" Footloose & Fancy
wrote in message ...
I am new to Vista and just installed the updates last weekend. Lo and
behold, I have frustrating text delays when using mail and composing
e-mails.
I don't use
Spybot. How can I fix this headache?

"Richard Urban" wrote:

I had posted in a couple of various threads that I was also affected by
this
update (KB931768) under both Vista and Windows XP. Under Vista, Windows
Mail
had become so slow as to be almost impossible to use. Clicking on a post
in
the news groups took about 2-4 seconds to show the text in the bottom.
Replying to a post also took about 2-4 seconds to bring us a usable reply
window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting
and then testing Windows Mail. I was creating an image of my system after
every successful program install so I could go back easily when I found a
problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It
just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot
S&D. I
again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply
the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands
of people a bunch of grief. Uninstalling Spybot Search and Destroy (even
with a reboot) ***DOES NOT*** eliminate the problem and take you back to
where you were previously. Uninstalling and then using System Restore
may -
if you have just installed Spybot S&D and made no changes to your system
since. I doubt if too many people would fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot
Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be
testing for this under Windows XP when I recover from the total
exhaustion I
have been working under for the past 24 hours. (-:

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!