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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

Getting Error Code 10 in Device Manager for my CD/DVD drive



 
 
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  #21 (permalink)  
Old August 12th 07, 04:40 PM posted to microsoft.public.windows.vista.hardware_devices
Cal Bear '66
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Posts: 3,324
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

Try this:

http://support.microsoft.com/default.aspx/kb/929461

--
I Bleed Blue and Gold
GO BEARS!


"crockett" wrote in message
...
I have the same problem bought a brand new 'vista premium' "device cannot be
started (code 10) I've only had the pc 3 or 4 weeks - this is the first time
I've tried to use the cd/dvd rom. Tried to actualize the driver but am also
getting the message that the driver can not be installed properly. WELL DONE
WINDOWS! WHAT NOW??
--
Won''t be long ''till after a while.


"worldand12roses" wrote:

I have been having the same problem. I am running under Vista Ultimate, and
have no problems once so ever with my dvd drive since building my computer a
few weeks ago, but now I am receiving the same code 10 error message. I tried
uninstalling and reinstalling the driver, but this leads to Vista telling me
that the driver can not be installed properly. I also tried installing an
entirely different dvd drive but had the same problem.

If anyone can figure this problem out it will be greatly appreciated.

"vampchick21" wrote:

Here's the situation.

We purchased a new computer with Windows Vista Home Premium. After the
Daylight Savings time change, the CD/DVD driver developed an error code 10.
Some investigation, and I uninstalled it through Device Manager and then
did
a recovery and everything was dandy.

Last night, it happened again. Code 10 and no recognizing the drive. Once
again I go through exactly the same motions. Nothing. Again. Nothing.
Again. Nothing.

What the heck do I do now? (I'm also suspecting that iTunes might be part
of the problem, as prior to both instances, I installed iTunes 7 on the
computer)



  #22 (permalink)  
Old August 14th 07, 04:14 PM posted to microsoft.public.windows.vista.hardware_devices
Kwev
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Posts: 2
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

Thanks so much for you guys who identifed iTunes as the root of this evil.
This issue was driving me insane. My laptop manufacturers helpdesk (Toshiba)
were suggesting a complete reinstall!

"vampchick21" wrote:

It was iTunes. For some very strange reason in Vista, when you install
iTunes it messes with the CD/DVD driver. Apparently there is no offical
version of iTunes for Vista just yet, although based on my reading of the
discussion forums for iTunes, Apple & Microsoft are working on it. I suppose
we iPod users will just have to approach the gates with our pitchforks and
torches to demand a version that isn't going to kill off our CD/DVD
driver....lol

  #23 (permalink)  
Old August 25th 07, 11:16 PM posted to microsoft.public.windows.vista.hardware_devices
Internet_Angel
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Default Getting Error Code 10 in Device Manager for my CD/DVD drive


I am having the exact same problem, my computer is only two weeks old,
and I don't have itunes, it was working a few days ago, and when i came
to use it, it wasn't working and when looked up onthe device manager is
merely said code 10


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  #24 (permalink)  
Old August 25th 07, 11:25 PM posted to microsoft.public.windows.vista.hardware_devices
Cal Bear '66
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Posts: 3,324
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

Try this:

http://support.microsoft.com/default...b/929461/en-us

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I Bleed Blue and Gold
GO BEARS!


"Internet_Angel" wrote in message
...

I am having the exact same problem, my computer is only two weeks old,
and I don't have itunes, it was working a few days ago, and when i came
to use it, it wasn't working and when looked up onthe device manager is
merely said code 10


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  #25 (permalink)  
Old August 25th 07, 11:27 PM posted to microsoft.public.windows.vista.hardware_devices
Spirit
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Posts: 761
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

Which driver are you trying to update?

"Internet_Angel" wrote in message ...

I am having the exact same problem, my computer is only two weeks old,
and I don't have itunes, it was working a few days ago, and when i came
to use it, it wasn't working and when looked up onthe device manager is
merely said code 10


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  #26 (permalink)  
Old August 26th 07, 09:53 AM posted to microsoft.public.windows.vista.hardware_devices
Internet_Angel[_2_]
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Posts: 1
Default Getting Error Code 10 in Device Manager for my CD/DVD drive


Not trying to update anything...

It's a new computer that came with Vista home basic on it, the dvd
driver was working up until a few days ago when it suddenly stopped.
And with the microsoft website, I am not brilliant at computer work, so
I would probably mess it up.


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  #27 (permalink)  
Old August 26th 07, 10:54 AM posted to microsoft.public.windows.vista.hardware_devices
Spirit
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Posts: 761
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

Highlight the Device in Device Manager and DELETE or REMOVE
it - then reboot and Vista will re-install it.

Do you have an older version of iTunes installed? If so uninstall it
first. And afterwards get a newer version.

"Internet_Angel" wrote in message ...

Not trying to update anything...

It's a new computer that came with Vista home basic on it, the dvd
driver was working up until a few days ago when it suddenly stopped.
And with the microsoft website, I am not brilliant at computer work, so
I would probably mess it up.


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  #28 (permalink)  
Old August 26th 07, 02:11 PM posted to microsoft.public.windows.vista.hardware_devices
Internet_Angel[_3_]
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Posts: 1
Default Getting Error Code 10 in Device Manager for my CD/DVD drive


Nope, I dont have iTunes and this computer has never had iTunes on.

You sure it'll reinstall it? Obversly it cant get any worse, but I
don't want to end up going something so its beyond repair, lol.


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  #29 (permalink)  
Old August 26th 07, 03:50 PM posted to microsoft.public.windows.vista.hardware_devices
Spirit
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Posts: 761
Default Getting Error Code 10 in Device Manager for my CD/DVD drive

If it doesn't that means the cable is bad, the drive is bad, or the motherboard
has a problem with the drive. Odds are it will,,, and you are no worse off
if it doesn't.

How about Nero? That also can cause this issue.......

"Internet_Angel" wrote in message ...

Nope, I dont have iTunes and this computer has never had iTunes on.

You sure it'll reinstall it? Obversly it cant get any worse, but I
don't want to end up going something so its beyond repair, lol.


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  #30 (permalink)  
Old September 25th 07, 12:19 PM posted to microsoft.public.windows.vista.hardware_devices
crozes
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Posts: 1
Default Getting Error Code 10 in Device Manager for my CD/DVD drive


Thanks for the information! I was also getting error 10 and read the
postings, uninstalled itunes rebooted and everything is fine!

thanks again


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