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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Agere Win Modem disappears after sleep or hibernation
I just built a computer and have installed Vista Home Premium on it. For the
most part it's working quite well. One exception is my Agere V.90 Win Modem that I pulled out of an older computer. Although the modem was working very well on that computer with XP, on this new machine Vista keeps forgetting that the modem is installed. It seems to happen after the computer has come out of sleep or hibernation. When I try to connect Vista says that there is a problem with the modem, and when I check Device Manager the modem has disappeared. It was reappearing after a reboot, but today it took two reboots for it to come back. I also tried “Scan for Hardware Changes” in Device Manager, but that does not bring the modem back. The modem driver is built into Vista. I've been thinking about getting another modem anyway, but now I'm somewhat hesitant to do so. I don't know if the problem is just with my particular modem, Vista's driver, or if there is a larger problem with Vista and so a possibility that this could happen with a new modem, too. Any suggestions? |
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Agere Win Modem disappears after sleep or hibernation
This is most likely a Vista issue. I have problems with my HD Audio
device disappearing when my computer wakes up. In my case it's random and doesn't always happen. In fact, sometimes when it happens, I can put my computer backe to sleep, then wake it up and have the audio device reappear. There's a MS knowledge base article that might apply to your situation. It's he http://support.microsoft.com/kb/929734 George On Mar 15, 8:39 pm, Jim W. wrote: I just built a computer and have installed Vista Home Premium on it. For the most part it's working quite well. One exception is my Agere V.90 Win Modem that I pulled out of an older computer. Although the modem was working very well on that computer with XP, on this new machine Vista keeps forgetting that the modem is installed. It seems to happen after the computer has come out of sleep or hibernation. When I try to connect Vista says that there is a problem with the modem, and when I check Device Manager the modem has disappeared. It was reappearing after a reboot, but today it took two reboots for it to come back. I also tried "Scan for Hardware Changes" in Device Manager, but that does not bring the modem back. The modem driver is built into Vista. I've been thinking about getting another modem anyway, but now I'm somewhat hesitant to do so. I don't know if the problem is just with my particular modem, Vista's driver, or if there is a larger problem with Vista and so a possibility that this could happen with a new modem, too. Any suggestions? |
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Agere Win Modem disappears after sleep or hibernation
This is most likely a Vista issue. I have problems with my HD Audio device disappearing when my computer wakes up. In my case it's random and doesn't always happen. In fact, sometimes when it happens, I can put my computer backe to sleep, then wake it up and have the audio device reappear. I had a similar issue with my Intel onboard sound. It appears to have been fixed by a patch delivered through Windows Update. Too bad it didn't fix my modem problem. There's a MS knowledge base article that might apply to your situation. It's he http://support.microsoft.com/kb/929734 Although it doesn't say so specifically, this patch appears to apply only to USB devices. All but one of the files in the patch begins with "usb", and a web search reveals that the other file is related to USB as well. I appreciate the tip, but I don't think this one will help in my case. |
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Agere Win Modem disappears after sleep or hibernation
Say I'm curious about your experience with your sound issue. I'm
aware of the patch Windows update installed. Is discribed he http://support.microsoft.com/kb/929685 In my case, windows update did not install it and I couldn't install it manually. When I tried it said the patch does not apply. I have an ALC888 HD codec on a Gigabyte 965P-DS3 Rev 2 motherboard. The board use the Intel 965 chip-set. What motherboard and HD sound codec does your computer have? On Mar 16, 8:11 pm, Jim W. wrote: This is most likely a Vista issue. I have problems with my HD Audio device disappearing when my computer wakes up. In my case it's random and doesn't always happen. In fact, sometimes when it happens, I can put my computer backe to sleep, then wake it up and have the audio device reappear. I had a similar issue with my Intel onboard sound. It appears to have been fixed by a patch delivered through Windows Update. Too bad it didn't fix my modem problem. There's a MS knowledge base article that might apply to your situation. It's hehttp://support.microsoft.com/kb/929734 Although it doesn't say so specifically, this patch appears to apply only to USB devices. All but one of the files in the patch begins with "usb", and a web search reveals that the other file is related to USB as well. I appreciate the tip, but I don't think this one will help in my case. |
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Agere Win Modem disappears after sleep or hibernation
What motherboard and HD sound codec does your computer have?
The motherboard is an Intel DG965WH with a SigmaTel STAC9271D audio codec. |
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Agere Win Modem disappears after sleep or hibernation
On Mar 17, 6:29 pm, Jim W.
wrote: What motherboard and HD sound codec does your computer have? The motherboard is an Intel DG965WH with a SigmaTel STAC9271D audio codec. You have a different Audio Codec. That may explain why the fix worked for you computer and not mine. It may be specific to SigmaTel. George |