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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Intellitype 6.1 Will not install
I've had major problems with Wireless Entertainment 7000 keyboard -- after
about 6 hours on the phone with very nice Microsoft tech reps I have a minimally functional keyboard (mouse works fine). I'm running Windows Vista Ultimate. Lingering problem -- I cannot install Intellitype 6.1. At one point it was installed but as part of troubleshooting I uninstalled it, intending to immediately reinstall -- big mistake! -- when i try I get an error to the effect the software version is already installed you must unsinstall before proceeding. . . I've spent an additional few hours on the phone trying everything under the sun, removing registry keys, etc., etc., etc. finally the Microsoft rep said they'd done all they could and if I wished to return the Key board call. . . . Surely SOMEBODY in Microsoft know what the darned setup program is looking for that stops the install. . . surely. Any help would be much appreciated. Thanks |
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Intellitype 6.1 Will not install
You could try this. Download and install the Windows Installer CleanUp
Utility, found he http://support.microsoft.com/kb/290301/en-us Run the Windows Install Clean Up as Administrator, by right-clicking on its shortcut (it should be in your Start Menu). Select any reference to IntelliType (ONLY!), and then click Remove. Before running the installer for IntelliType 6.1, install Update for Windows Vista (KB925528), if you don't already have it: http://www.microsoft.com/downloads/d...displaylang=en Now try to re-install IntelliType 6.1. If you want to try a new copy of the Installer (32-bit), it can be downloaded he http://www.microsoft.com/hardware/mo...indows%20Vista "stbdtack" wrote in message ... I've had major problems with Wireless Entertainment 7000 keyboard -- after about 6 hours on the phone with very nice Microsoft tech reps I have a minimally functional keyboard (mouse works fine). I'm running Windows Vista Ultimate. Lingering problem -- I cannot install Intellitype 6.1. At one point it was installed but as part of troubleshooting I uninstalled it, intending to immediately reinstall -- big mistake! -- when i try I get an error to the effect the software version is already installed you must unsinstall before proceeding. . . I've spent an additional few hours on the phone trying everything under the sun, removing registry keys, etc., etc., etc. finally the Microsoft rep said they'd done all they could and if I wished to return the Key board call. . . . Surely SOMEBODY in Microsoft know what the darned setup program is looking for that stops the install. . . surely. Any help would be much appreciated. Thanks |
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