" mac" wrote in message
...

"Julian" wrote in message
...

Are you equally adept with TB?
If so, I'm having a problem with TB 1.5 Add-ons.
Cheers.

Switch to Windows Mail, no problems with the Add-ons here, just an
occasional stuck message vbeg

I'm using both :-(

Windows Mail because
(a) I like the way it marks corssposted messages read
across the board when a message is read in just one group
(b) WM can combine and decode.

Thunderbird for all other reasons.

Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

"Julian" wrote in message ...
"Gary VanderMolen" wrote in message ...
Mozilla Thunderbird is free:
http://www.mozilla.com/en-US/thunderbird/


Are you equally adept with TB?
If so, I'm having a problem with TB 1.5 Add-ons.

Sorry, no. I don't use Thunderbird myself.
--
Gary VanderMolen

Thanks for clarifying your scenario.
As a general rule, ISPs will block outgoing mail on port 25 (SMTP)
unless your computer is connected to their network at that moment.
Not all do this, but most of the bigger ISPs do that blocking for
anti-spamming reasons. It is possible that Oglecom only recently
implemented this restriction. The workaround is as follows:
If either of your two ISPs allows outgoing mail on a port other than
25 (typically 465 or 587), use *that* SMTP server for all your sending
needs. There is no requirement that the incoming and outgoing servers
have to be a matched pair.

Gary VanderMolen

"wpr" wrote in message ...
Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

"Gary VanderMolen" wrote in message
...
"Julian" wrote in message
...
"Gary VanderMolen" wrote in message
...
Mozilla Thunderbird is free:
http://www.mozilla.com/en-US/thunderbird/


Are you equally adept with TB?
If so, I'm having a problem with TB 1.5 Add-ons.

Sorry, no. I don't use Thunderbird myself.

Cheers.
I'm going to stick with WM for newsgroups anyway.

Gary I appreciate you taking time to help me with this. Esp on a Sunday.
I tried both 465 and 587 with no luck.
I check my wife's computer (she has the old outlook express program. ) The
smtp is set at 25 and I could send an email via oglecom from her program. So
I don't think the problem is ISP related. But what do I know.

Here is the last error message that I got when my outgoing email failed:

The connection to the server has failed. Subject ' Juda Grain', Account:
'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Port: 587, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E


Just so you know- I tried sending 4 ways. I did both port numbers you
suggested and I tried to send a message when the box "My server requires
authentication" was checked and unchecked. When checked I went to the next
screen and put my user name and password in a 2nd time.

wpr



"Gary VanderMolen" wrote:

Thanks for clarifying your scenario.
As a general rule, ISPs will block outgoing mail on port 25 (SMTP)
unless your computer is connected to their network at that moment.
Not all do this, but most of the bigger ISPs do that blocking for
anti-spamming reasons. It is possible that Oglecom only recently
implemented this restriction. The workaround is as follows:
If either of your two ISPs allows outgoing mail on a port other than
25 (typically 465 or 587), use *that* SMTP server for all your sending
needs. There is no requirement that the incoming and outgoing servers
have to be a matched pair.

Gary VanderMolen

"wpr" wrote in message ...
Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Well, you can't just try a bunch of port numbers and hope one of them
works. You should only try what your ISP makes available.
Most ISPs have an online self-help page that explains what ports
their mail servers work on.

From what you said before, it appears to me that the only time
sending fails is when you use your Oglecom (office) account
while connected to your home ISP.

What doesn't make sense, though, is that your wife can send from
her Oglecom account while connected to the home ISP. By all
rules of logic, her sending should fail also.

I still think the problem is ISP-related because when you carry
your laptop to the office, you can send fine from there.

What would happen if on your laptop you changed your
Oglecom account so that it uses the home ISP outgoing
mail server?

Gary VanderMolen

"wpr" wrote in message ...
Gary I appreciate you taking time to help me with this. Esp on a Sunday.
I tried both 465 and 587 with no luck.
I check my wife's computer (she has the old outlook express program. ) The
smtp is set at 25 and I could send an email via oglecom from her program. So
I don't think the problem is ISP related. But what do I know.

Here is the last error message that I got when my outgoing email failed:

The connection to the server has failed. Subject ' Juda Grain', Account:
'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Port: 587, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E


Just so you know- I tried sending 4 ways. I did both port numbers you
suggested and I tried to send a message when the box "My server requires
authentication" was checked and unchecked. When checked I went to the next
screen and put my user name and password in a 2nd time.

wpr



"Gary VanderMolen" wrote:

Thanks for clarifying your scenario.
As a general rule, ISPs will block outgoing mail on port 25 (SMTP)
unless your computer is connected to their network at that moment.
Not all do this, but most of the bigger ISPs do that blocking for
anti-spamming reasons. It is possible that Oglecom only recently
implemented this restriction. The workaround is as follows:
If either of your two ISPs allows outgoing mail on a port other than
25 (typically 465 or 587), use *that* SMTP server for all your sending
needs. There is no requirement that the incoming and outgoing servers
have to be a matched pair.

Gary VanderMolen

"wpr" wrote in message ...
Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

Gary,
You are right. I can send from the office (oglecom's IP) but not the house
(the other company's IP). I will just leave it that way.
But like you said it is strange my wife doesn't have the same problem on her
computer.
Thanks for your help.

wpr



"Gary VanderMolen" wrote:

Well, you can't just try a bunch of port numbers and hope one of them
works. You should only try what your ISP makes available.
Most ISPs have an online self-help page that explains what ports
their mail servers work on.

From what you said before, it appears to me that the only time
sending fails is when you use your Oglecom (office) account
while connected to your home ISP.

What doesn't make sense, though, is that your wife can send from
her Oglecom account while connected to the home ISP. By all
rules of logic, her sending should fail also.

I still think the problem is ISP-related because when you carry
your laptop to the office, you can send fine from there.

What would happen if on your laptop you changed your
Oglecom account so that it uses the home ISP outgoing
mail server?

Gary VanderMolen

"wpr" wrote in message ...
Gary I appreciate you taking time to help me with this. Esp on a Sunday.
I tried both 465 and 587 with no luck.
I check my wife's computer (she has the old outlook express program. ) The
smtp is set at 25 and I could send an email via oglecom from her program. So
I don't think the problem is ISP related. But what do I know.

Here is the last error message that I got when my outgoing email failed:

The connection to the server has failed. Subject ' Juda Grain', Account:
'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Port: 587, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E


Just so you know- I tried sending 4 ways. I did both port numbers you
suggested and I tried to send a message when the box "My server requires
authentication" was checked and unchecked. When checked I went to the next
screen and put my user name and password in a 2nd time.

wpr



"Gary VanderMolen" wrote:

Thanks for clarifying your scenario.
As a general rule, ISPs will block outgoing mail on port 25 (SMTP)
unless your computer is connected to their network at that moment.
Not all do this, but most of the bigger ISPs do that blocking for
anti-spamming reasons. It is possible that Oglecom only recently
implemented this restriction. The workaround is as follows:
If either of your two ISPs allows outgoing mail on a port other than
25 (typically 465 or 587), use *that* SMTP server for all your sending
needs. There is no requirement that the incoming and outgoing servers
have to be a matched pair.

Gary VanderMolen

"wpr" wrote in message ...
Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

There are always workarounds for problems like yours.
You could get a free Gmail account and use it for all your
sending chores, since Gmail will send regardless of where
you connect from.

Gary VanderMolen

"wpr" wrote in message ...
Gary,
You are right. I can send from the office (oglecom's IP) but not the house
(the other company's IP). I will just leave it that way.
But like you said it is strange my wife doesn't have the same problem on her
computer.
Thanks for your help.

wpr



"Gary VanderMolen" wrote:

Well, you can't just try a bunch of port numbers and hope one of them
works. You should only try what your ISP makes available.
Most ISPs have an online self-help page that explains what ports
their mail servers work on.

From what you said before, it appears to me that the only time
sending fails is when you use your Oglecom (office) account
while connected to your home ISP.

What doesn't make sense, though, is that your wife can send from
her Oglecom account while connected to the home ISP. By all
rules of logic, her sending should fail also.

I still think the problem is ISP-related because when you carry
your laptop to the office, you can send fine from there.

What would happen if on your laptop you changed your
Oglecom account so that it uses the home ISP outgoing
mail server?

Gary VanderMolen

"wpr" wrote in message ...
Gary I appreciate you taking time to help me with this. Esp on a Sunday.
I tried both 465 and 587 with no luck.
I check my wife's computer (she has the old outlook express program. ) The
smtp is set at 25 and I could send an email via oglecom from her program. So
I don't think the problem is ISP related. But what do I know.

Here is the last error message that I got when my outgoing email failed:

The connection to the server has failed. Subject ' Juda Grain', Account:
'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Port: 587, Secure(SSL):
No, Socket Error: 10061, Error Number: 0x800CCC0E


Just so you know- I tried sending 4 ways. I did both port numbers you
suggested and I tried to send a message when the box "My server requires
authentication" was checked and unchecked. When checked I went to the next
screen and put my user name and password in a 2nd time.

wpr



"Gary VanderMolen" wrote:

Thanks for clarifying your scenario.
As a general rule, ISPs will block outgoing mail on port 25 (SMTP)
unless your computer is connected to their network at that moment.
Not all do this, but most of the bigger ISPs do that blocking for
anti-spamming reasons. It is possible that Oglecom only recently
implemented this restriction. The workaround is as follows:
If either of your two ISPs allows outgoing mail on a port other than
25 (typically 465 or 587), use *that* SMTP server for all your sending
needs. There is no requirement that the incoming and outgoing servers
have to be a matched pair.

Gary VanderMolen

"wpr" wrote in message ...
Hello Gary,
Let me see if I can answer all your questions.


1. I have a laptop. Oglecom is the provider that I have at my office. I
have another provider at home. When I tried to send the message yesterday, I
was on the other provider's connection.
Pause- a) It has never been an issue in the past 2 months.
b) My wife has a computer with an Oglecom address and she was able to send
an email thru her Oglecom account even though the house is on the other
internet service.
2. I had tried to send emails to 4-5 different people. They all had
different addresses. None of them worked. They all had similar messages to
the one I posted.
3. As for the message I posted, at that time I was sending it to a hotmail
account. I can not use Windows Mail for hotmail accounts they won't upload
nor download. When I want to use hotmail I have to go online to do anything
at all.
4. In the past I could send to any type of account. Now I can not send any
type of email. Now matter what the address.
wpr


"Gary VanderMolen" wrote:

When you attempted to send that message, was Oglecom
providing your Internet connection at that moment, or were
you connected to the Internet in some other fashion?
Were you sending To or From that hotmail.com address?
Are you able to send to non-hotmail addresses?

Gary VanderMolen

"wpr" wrote in message ...
I have been using my Windows Mail program for a couple of months. Then today
I ended up w/ the same problem. I can receive but not send.
I have deleted my account and created a new one. I have deleted my out
going email. I don't know what else to do. A little help would be
appreciated.
Here is the error message:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '. Subject 'test',
Account: 'Wayne', Server: 'smtp.oglecom.com', Protocol: SMTP, Server
Response: '550 not local host hotmail.com, not a gateway', Port: 25,
Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79

I had this problem today and I am using Outlook. However, I reboot my
Comcast modem and recycled (rebooted by holding the small pin on the
rightside if your holding the router frontwards) my Linksys router. I was
able to get connected with all my computers.

"Michelle" wrote:

I have unsent messages in my outbox. I get an error message regarding the
POP3 or something like that. What could the problem be?
--
Michelle Maust