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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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March 18th 07, 03:36 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
Microsoft indicates that the RX580 is certified for Vista, however the
drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy 
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March 18th 07, 04:41 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
Printers don't usually show up in the Device Manager.
What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 19th 07, 12:20 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
I hope I have not tried everything. The computer is a new Dell XPS, running
Home Premium version OEM Vista 32bit. I have tried to install drivers every way I could think of, and was on the phone for two hours with Epson and they could not get it working. Same with Dell. Install seems to go along but at the end it says unable to install driver, file not found. I know exactly where the file is, but no luck on install. I hope you can get my RX580 printer, copier, scanner working. The printer is fine, but it will not scan. Thanks Steve L "Cari (MS-MVP)" wrote: Printers don't usually show up in the Device Manager. What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 19th 07, 05:34 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
Do you have UAC disabled?
-- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... I hope I have not tried everything. The computer is a new Dell XPS, running Home Premium version OEM Vista 32bit. I have tried to install drivers every way I could think of, and was on the phone for two hours with Epson and they could not get it working. Same with Dell. Install seems to go along but at the end it says unable to install driver, file not found. I know exactly where the file is, but no luck on install. I hope you can get my RX580 printer, copier, scanner working. The printer is fine, but it will not scan. Thanks Steve L "Cari (MS-MVP)" wrote: Printers don't usually show up in the Device Manager. What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 19th 07, 10:45 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
I do not know what UAC is.
Steve L(Vista-Rookie);-) "Cari (MS-MVP)" wrote: Do you have UAC disabled? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... I hope I have not tried everything. The computer is a new Dell XPS, running Home Premium version OEM Vista 32bit. I have tried to install drivers every way I could think of, and was on the phone for two hours with Epson and they could not get it working. Same with Dell. Install seems to go along but at the end it says unable to install driver, file not found. I know exactly where the file is, but no luck on install. I hope you can get my RX580 printer, copier, scanner working. The printer is fine, but it will not scan. Thanks Steve L "Cari (MS-MVP)" wrote: Printers don't usually show up in the Device Manager. What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 19th 07, 10:51 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
I looked it up, user account control. How can I tell if I have it disabled?
"Slombardy" wrote: I do not know what UAC is. Steve L(Vista-Rookie);-) "Cari (MS-MVP)" wrote: Do you have UAC disabled? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... I hope I have not tried everything. The computer is a new Dell XPS, running Home Premium version OEM Vista 32bit. I have tried to install drivers every way I could think of, and was on the phone for two hours with Epson and they could not get it working. Same with Dell. Install seems to go along but at the end it says unable to install driver, file not found. I know exactly where the file is, but no luck on install. I hope you can get my RX580 printer, copier, scanner working. The printer is fine, but it will not scan. Thanks Steve L "Cari (MS-MVP)" wrote: Printers don't usually show up in the Device Manager. What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 19th 07, 10:54 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
looked again and box use user account control is checked. Should I uncheck it?
"Slombardy" wrote: I looked it up, user account control. How can I tell if I have it disabled? "Slombardy" wrote: I do not know what UAC is. Steve L(Vista-Rookie);-) "Cari (MS-MVP)" wrote: Do you have UAC disabled? -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... I hope I have not tried everything. The computer is a new Dell XPS, running Home Premium version OEM Vista 32bit. I have tried to install drivers every way I could think of, and was on the phone for two hours with Epson and they could not get it working. Same with Dell. Install seems to go along but at the end it says unable to install driver, file not found. I know exactly where the file is, but no luck on install. I hope you can get my RX580 printer, copier, scanner working. The printer is fine, but it will not scan. Thanks Steve L "Cari (MS-MVP)" wrote: Printers don't usually show up in the Device Manager. What happens when you try to install the driver package from Epson? Can you please give us a summary of what you have done so far and if you upgraded or did a clean install of Vista (and which version of Vista it is). Thanks. -- Cari (MS-MVP) Windows Technologies - Printing & Imaging http://www.coribright.com/windows "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy
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March 20th 07, 03:14 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
"Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy I just got my wife one of these two weeks ago. I had to go to Epson's site for Vista drivers even though the box said Certified for Vista it turned out it was a sticker they had put on. The CD did not have Vista scanner drivers. The website does. The URL is : http://www.epson.com/cgi-bin/Store/s...s&platform=All Sorry for the text wrapping. HTH, Art
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March 20th 07, 01:45 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
Thanks Art:
I have been there many times. Supposedly correct driver, but will not install and computer does not see the scanner. Just a question, did you install Vista or buy a machine with it already installed. By the way my scanner works on my XP machine. thanks again for the response, Steve L "Art" wrote: "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy I just got my wife one of these two weeks ago. I had to go to Epson's site for Vista drivers even though the box said Certified for Vista it turned out it was a sticker they had put on. The CD did not have Vista scanner drivers. The website does. The URL is : http://www.epson.com/cgi-bin/Store/s...s&platform=All Sorry for the text wrapping. HTH, Art
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March 22nd 07, 02:32 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Epson RX580 and Vista
I build my own machines. It is OEM Vista, clean install. I am the tech
support. :-) Art "Slombardy" wrote in message ... Thanks Art: I have been there many times. Supposedly correct driver, but will not install and computer does not see the scanner. Just a question, did you install Vista or buy a machine with it already installed. By the way my scanner works on my XP machine. thanks again for the response, Steve L "Art" wrote: "Slombardy" wrote in message ... Microsoft indicates that the RX580 is certified for Vista, however the drivers, supplied by Epson will not install. Neither the printer nor the scanner show up in device manager, but the printer works. Why won't the scanner work? Slombardy I just got my wife one of these two weeks ago. I had to go to Epson's site for Vista drivers even though the box said Certified for Vista it turned out it was a sticker they had put on. The CD did not have Vista scanner drivers. The website does. The URL is : http://www.epson.com/cgi-bin/Store/s...s&platform=All Sorry for the text wrapping. HTH, Art
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