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| Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
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March 21st 07, 06:09 AM
posted to microsoft.public.windows.vista.print_fax_scan
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Add network printer problem
When clicking on add network printer the program crashes immediately and
returns the following error: Problem signatu Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16386 Application Timestamp: 4549b091 Fault Module Name: StackHash_9da6 Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdc9 Exception Code: c0000374 Exception Offset: 000af1c9 OS Version: 6.0.6000.2.0.0.256.6 Locale ID: 7177 Additional Information 1: 9da6 Additional Information 2: fc2f7712529e8b3643d970f531aecdb1 Additional Information 3: 268e Additional Information 4: b8bec0b278f28604e46eff2cdfa9649f 
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March 23rd 07, 04:26 PM
posted to microsoft.public.windows.vista.print_fax_scan
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Add network printer problem
Are you on a managed (active directory) network or not? There are some
known issues in the location code that runs when the wizard does the Active Directory search. To test this you could set the "Number of directory printers" to 0 for the "Add Printer wizard - Network scan page (Managed Network)" policy. To adjust the policy, fire up gpedit & go to "Local Computer Policy \ Computer Configuration \ Administrative Templates \ Printers". The known issues with this location bug depends on some specific AD settings which we can go into if you can confirm that this is the problem. We currently have a fix for said problem in our SP1 builds, so there is a long term solution. Let me know if the above makes a difference & hopefully we can find a short term one as well. Dan "Ernst - EXE Graphics" wrote in message ... When clicking on add network printer the program crashes immediately and returns the following error: Problem signatu Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16386 Application Timestamp: 4549b091 Fault Module Name: StackHash_9da6 Fault Module Version: 6.0.6000.16386 Fault Module Timestamp: 4549bdc9 Exception Code: c0000374 Exception Offset: 000af1c9 OS Version: 6.0.6000.2.0.0.256.6 Locale ID: 7177 Additional Information 1: 9da6 Additional Information 2: fc2f7712529e8b3643d970f531aecdb1 Additional Information 3: 268e Additional Information 4: b8bec0b278f28604e46eff2cdfa9649f
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