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| Performance and Maintainance of Windows Vista A forum for performance and maintenance tasks in Windows Vista. (microsoft.public.windows.vista.performance_maintainance) |
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October 19th 08, 12:39 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
Hi there! I have as well been experiencing the "Windows Explorer has stopped working" message, thus I thought it'd perhaps have been more appropriate to reply to one of these topics instead of opening a new one. The problem I'm experiencing is that sometimes when I right-click on whatever file (usually a .rar, .exe etc.) and select "Scan for viruses" option by Kaspersky, that's when the Windows Explorer would crash and show the "Windows Explorer has stopped working" msg and then offer to look for solutions. I'm freshly off re-installing Vista, but it have actually experienced it before re-installing it too. Anybody know what I should do?? Here are the problem signatures for your reference: Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 01a79240 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1060 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 02349240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 052d9240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in 
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October 19th 08, 05:29 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
You want the short answer? Install Firefox. And BTW, the two can coexist
with no problem. "jon08" wrote in message ... Hi there! I have as well been experiencing the "Windows Explorer has stopped working" message, thus I thought it'd perhaps have been more appropriate to reply to one of these topics instead of opening a new one. The problem I'm experiencing is that sometimes when I right-click on whatever file (usually a .rar, .exe etc.) and select "Scan for viruses" option by Kaspersky, that's when the Windows Explorer would crash and show the "Windows Explorer has stopped working" msg and then offer to look for solutions. I'm freshly off re-installing Vista, but it have actually experienced it before re-installing it too. Anybody know what I should do?? Here are the problem signatures for your reference: Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 01a79240 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1060 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 02349240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 052d9240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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October 19th 08, 07:35 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
Um, I think we're not on the same page here... I'm talking about WINDOWS Explorer and NOT Internet Explorer....................so I don't see any logical connection to your answer. Sandy;4034253 Wrote: You want the short answer? Install Firefox. And BTW, the two can coexist with no problem. "jon08" wrote in message ... Hi there! I have as well been experiencing the "Windows Explorer has stopped working" message, thus I thought it'd perhaps have been more appropriate to reply to one of these topics instead of opening a new one. The problem I'm experiencing is that sometimes when I right-click on whatever file (usually a .rar, .exe etc.) and select "Scan for viruses" option by Kaspersky, that's when the Windows Explorer would crash and show the "Windows Explorer has stopped working" msg and then offer to look for solutions. I'm freshly off re-installing Vista, but it have actually experienced it before re-installing it too. Anybody know what I should do?? Here are the problem signatures for your reference: Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 01a79240 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1060 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 02349240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 052d9240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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October 19th 08, 09:04 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
Hi,
You should be contacting Kaspersky support about this issue if it is occuring when you select their scanning option. Crashes in WE from use of a context menu are nearly always the fault of the program being selected. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Windows help - www.rickrogers.org My thoughts http://rick-mvp.blogspot.com "jon08" wrote in message ... Hi there! I have as well been experiencing the "Windows Explorer has stopped working" message, thus I thought it'd perhaps have been more appropriate to reply to one of these topics instead of opening a new one. The problem I'm experiencing is that sometimes when I right-click on whatever file (usually a .rar, .exe etc.) and select "Scan for viruses" option by Kaspersky, that's when the Windows Explorer would crash and show the "Windows Explorer has stopped working" msg and then offer to look for solutions. I'm freshly off re-installing Vista, but it have actually experienced it before re-installing it too. Anybody know what I should do?? Here are the problem signatures for your reference: Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6000.16549 Application Timestamp: 46d230c5 Fault Module Name: StackHash_8d13 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 01a79240 OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1060 Additional Information 1: 8d13 Additional Information 2: cdca9b1d21d12b77d84f02df48e34311 Additional Information 3: 8d13 Additional Information 4: cdca9b1d21d12b77d84f02df48e34311 Problem signature Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 02349240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 Problem signature Problem Event Name: APPCRASH Application Name: explorer.exe Application Version: 6.0.6001.18000 Application Timestamp: 47918e5d Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 052d9240 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1060 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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October 20th 08, 11:40 AM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
I'm having the same problem and here's what I found at http://newsonvista.blogspot.com/2008...d-working.html Download a file to modify the registry Download and run a file to modify the registry. To do this follow these steps. 1. Visit the following Microsoft Web site: http://download.microsoft.com/downlo...MSKB946758.exe (http://download.microsoft.com/downlo...mskb946758.exe) 2. Download the MSKB946758.exe file. Save the file to the desktop. 3. Double-click the MSKB946758.exe file, accept the Microsoft Software License Terms, and then unzip the file to the desktop. 4. Right-click the "Familysafety critical update_explorer crash.reg" file, select Open with, and then click Registry Editor. If you are prompted for an administrator password or for a confirmation User Account Control permission, type the password, or click Continue. 5. When you will receive a message that asks whether you are sure that you want to add the information to the registry, click Yes. http://download.microsoft.com/downlo...MSKB946758.exe Jeri -- itsme43 ------------------------------------------------------------------------ itsme43's Profile: http://forums.techarena.in/members/itsme43.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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October 20th 08, 03:44 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
itsme43;4035240 Wrote: I'm having the same problem and here's what I found at http://newsonvista.blogspot.com/2008...d-working.html Download a file to modify the registry Download and run a file to modify the registry. To do this follow these steps. 1. Visit the following Microsoft Web site: http://download.microsoft.com/downlo...MSKB946758.exe (http://download.microsoft.com/downlo...mskb946758.exe) 2. Download the MSKB946758.exe file. Save the file to the desktop. 3. Double-click the MSKB946758.exe file, accept the Microsoft Software License Terms, and then unzip the file to the desktop. 4. Right-click the "Familysafety critical update_explorer crash.reg" file, select Open with, and then click Registry Editor. If you are prompted for an administrator password or for a confirmation User Account Control permission, type the password, or click Continue. 5. When you will receive a message that asks whether you are sure that you want to add the information to the registry, click Yes. http://download.microsoft.com/downlo...MSKB946758.exe Jeri Wait, but is this for those with a constant WE problem as well as for those with occasional problems? Regards -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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October 20th 08, 08:22 PM
posted to microsoft.public.windows.vista.performance_maintenance
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Windows Explorer has stopped working.
Btw, itsme43.... sometimes I get the "Windows Explorer has stopped working" even after closing Firefox and re-opening it right away.......... Do you think I should install the thing you posted? -- jon08 ------------------------------------------------------------------------ jon08's Profile: http://forums.techarena.in/members/jon08.htm View this thread: http://forums.techarena.in/windows-v...nce/710717.htm http://forums.techarena.in
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