Alan here ...thank you it worked for me too. Still getting these error
messages though in both boxes...cant seem to work out why!

"Dave" wrote:

This worked for me, too. It looks like this is a known problem for MANY
months prior to release, and I found nothing in the microsoft kb about it.

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

Hi alan here....thanks for your help...it worked for me...still getting these
error messages but at least i can now empty my two boxes....thanks

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

worked for me!! owe you a big drink. many, many thanks.
Chris.

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

On Thu, 3 May 2007 23:00:01 -0700, chris
wrote:

owe you a big drink

Or indeed three

--
Nigel M

ALT-E brings up the Edit menu on my Windows Mail. Am I missing something?

Regards, RD

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that it
looked as if the computer was actually deleting the messages, but they still
appeared in the deleted items folder? According to the database, the deleted
items folder is empty. What we're having a problem is with clearing out the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

Hello! I want to thank you, Frank, a million times over! I did exactly as
you said and my Inbox email that shut down my Windows Mail and my Outbox
email that would not delete is all taken care of.
I followed your specific instructions as follows:

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

Once again, a million "thank you's to you!"

Sincerely
Elusive

"Frank Saunders, MS-MVP OE/WM" wrote:

"Barbarahb" wrote in message
...
I am having problems with the same message but it concerns and email in my
outbox and it won't let any other emails that I have created after this
"problem email" go out. What do I do? I tried your method but it doesn't
do
anything.

Thanks in advance.

Barbarahb

"Pamelajn" wrote:

Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each
message
one by one.
I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME
I think what's happening is that the database is getting it's messages
confused. When you first started having the problem did you notice that
it
looked as if the computer was actually deleting the messages, but they
still
appeared in the deleted items folder? According to the database, the
deleted
items folder is empty. What we're having a problem is with clearing out
the
messages names from the folder. I believe that is why we're getting the
'unknown error' message. The computer doesn't see that WE can still see
the
message headers in the folder.

Try what I've suggested. Since I did the shortcut keys, I've not had
anymore
problems with doing a MASS delete of my deleted items folder.
Everything works as it should now.

Let me know if this works for you.

Take care,

Pamela

"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

As Gary said, your options are very limited.

Try repairing the database with WMUtil from www.oehelp.com

That probably won't work, but it's worth a try because it's easy and the
program is free. If you're a glutton for punishment you can try the method
below, but Gary's suggestion is a lot easier.

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't expect an answer to email.

I HAVE THE SAME PROBLAM
--
cant delete mail on my new Vista SR2125 UK


"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance

Have you tried marking it 'read' and then deleting it?
If the undeletable email is in a folder other than the outbox,
just ignore it. The cure for that is worse than the disease.

Gary VanderMolen

"TAFFY PAYNE" bill wrote in message ...
I HAVE THE SAME PROBLAM
--
cant delete mail on my new Vista SR2125 UK


"bluedog765" wrote:

Can someone help with this problem?
I am unable to delete a message from my inbox!
Thanks in advance