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| Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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Same problem here!
Not been able to fix the problem so far. "bluedog765" schreef in bericht ... Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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"bluedog765" wrote in message
... Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance Mark it as read and then try deleting it. If that doesn't work just ignore it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't expect an answer to email. |
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Try using shortcut keys
I found that by keying "ALT' then "E" then "Y" it would delete each message one by one. I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME I think what's happening is that the database is getting it's messages confused. When you first started having the problem did you notice that it looked as if the computer was actually deleting the messages, but they still appeared in the deleted items folder? According to the database, the deleted items folder is empty. What we're having a problem is with clearing out the messages names from the folder. I believe that is why we're getting the 'unknown error' message. The computer doesn't see that WE can still see the message headers in the folder. Try what I've suggested. Since I did the shortcut keys, I've not had anymore problems with doing a MASS delete of my deleted items folder. Everything works as it should now. Let me know if this works for you. Take care, Pamela "bluedog765" wrote: Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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What you can do for now is to ignore it.
Microsoft has not released a permanent fix for this bug. If it gets to the point where you can't use Windows Mail, temporarily switch to an alternate mail client, like web mail, or Microsoft Outlook or the free Mozilla Thunderbird. Gary VanderMolen "bluedog765" wrote in message ... Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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The "Alt" "E" "Y" method works!
"Pamelajn" wrote: Try using shortcut keys I found that by keying "ALT' then "E" then "Y" it would delete each message one by one. I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME I think what's happening is that the database is getting it's messages confused. When you first started having the problem did you notice that it looked as if the computer was actually deleting the messages, but they still appeared in the deleted items folder? According to the database, the deleted items folder is empty. What we're having a problem is with clearing out the messages names from the folder. I believe that is why we're getting the 'unknown error' message. The computer doesn't see that WE can still see the message headers in the folder. Try what I've suggested. Since I did the shortcut keys, I've not had anymore problems with doing a MASS delete of my deleted items folder. Everything works as it should now. Let me know if this works for you. Take care, Pamela "bluedog765" wrote: Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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The "ALT" method works for me also.
Thanks. "Pamelajn" wrote: Try using shortcut keys I found that by keying "ALT' then "E" then "Y" it would delete each message one by one. I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME I think what's happening is that the database is getting it's messages confused. When you first started having the problem did you notice that it looked as if the computer was actually deleting the messages, but they still appeared in the deleted items folder? According to the database, the deleted items folder is empty. What we're having a problem is with clearing out the messages names from the folder. I believe that is why we're getting the 'unknown error' message. The computer doesn't see that WE can still see the message headers in the folder. Try what I've suggested. Since I did the shortcut keys, I've not had anymore problems with doing a MASS delete of my deleted items folder. Everything works as it should now. Let me know if this works for you. Take care, Pamela "bluedog765" wrote: Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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This worked for me, too. It looks like this is a known problem for MANY
months prior to release, and I found nothing in the microsoft kb about it. "Pamelajn" wrote: Try using shortcut keys I found that by keying "ALT' then "E" then "Y" it would delete each message one by one. I MAY BE WAY OFF BASE HERE... PLEASE TELL ME IF YOU DISAGREE WITH ME I think what's happening is that the database is getting it's messages confused. When you first started having the problem did you notice that it looked as if the computer was actually deleting the messages, but they still appeared in the deleted items folder? According to the database, the deleted items folder is empty. What we're having a problem is with clearing out the messages names from the folder. I believe that is why we're getting the 'unknown error' message. The computer doesn't see that WE can still see the message headers in the folder. Try what I've suggested. Since I did the shortcut keys, I've not had anymore problems with doing a MASS delete of my deleted items folder. Everything works as it should now. Let me know if this works for you. Take care, Pamela "bluedog765" wrote: Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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"bluedog765" wrote in message ... Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |
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THERE IS NO SOLUTION OR ANSWER
"melinda J" wrote in message ... "bluedog765" wrote in message ... Can someone help with this problem? I am unable to delete a message from my inbox! Thanks in advance |