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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Windows cannot connect to the printer. Access is denied.



 
 
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  #1 (permalink)  
Old March 28th 07, 02:00 AM posted to microsoft.public.windows.vista.print_fax_scan
Steve
external usenet poster
 
Posts: 474
Default Windows cannot connect to the printer. Access is denied.

I'm trying, desparately, to print from my Vista Home Premium laptop to a
shared printer on my home wireless network. The shared printer is connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to the
wireless router. I can "see" the printer I want to use but when trying to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve
  #2 (permalink)  
Old March 28th 07, 03:05 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Windows cannot connect to the printer. Access is denied.

Can you open the remote machine and open the remote printers folder? Is the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop to a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to
the
wireless router. I can "see" the printer I want to use but when trying to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve



  #3 (permalink)  
Old March 28th 07, 05:20 AM posted to microsoft.public.windows.vista.print_fax_scan
Steve
external usenet poster
 
Posts: 474
Default Windows cannot connect to the printer. Access is denied.

Yes, Alan, I can open the remote machine and the remote printers folder. The
shared printer is listed.

From a command line, when I request the contents of the directory on the XP
machine's print$ share, I get the sentence "Access is denied." Thanks for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers folder? Is the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop to a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to
the
wireless router. I can "see" the printer I want to use but when trying to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve




  #4 (permalink)  
Old March 28th 07, 05:35 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Windows cannot connect to the printer. Access is denied.

The client machine must have read access to the XP share in order to obtain
the driver files for the printer. This is why you are getting the access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on the
XP
machine's print$ share, I get the sentence "Access is denied." Thanks for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers folder? Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop to
a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to
the
wireless router. I can "see" the printer I want to use but when trying
to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve






  #5 (permalink)  
Old March 28th 07, 08:32 PM posted to microsoft.public.windows.vista.print_fax_scan
Steve
external usenet poster
 
Posts: 474
Default Windows cannot connect to the printer. Access is denied.

The XP machine is configured to allow access to the Vista machine. I can
access shared files on the XP machine from the Vista machine. I have loaded
driver files onto the Vista machine but that did not improve the situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order to obtain
the driver files for the printer. This is why you are getting the access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on the
XP
machine's print$ share, I get the sentence "Access is denied." Thanks for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers folder? Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop to
a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable) to
the
wireless router. I can "see" the printer I want to use but when trying
to
connect to it, I get the error message "Windows cannot connect to the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve






  #6 (permalink)  
Old March 29th 07, 03:04 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Windows cannot connect to the printer. Access is denied.

You do not have access to print$. You will not be able to get the driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
The XP machine is configured to allow access to the Vista machine. I can
access shared files on the XP machine from the Vista machine. I have
loaded
driver files onto the Vista machine but that did not improve the
situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order to
obtain
the driver files for the printer. This is why you are getting the access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers
folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on
the
XP
machine's print$ share, I get the sentence "Access is denied." Thanks
for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers folder?
Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop
to
a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable)
to
the
wireless router. I can "see" the printer I want to use but when
trying
to
connect to it, I get the error message "Windows cannot connect to
the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve








  #7 (permalink)  
Old March 29th 07, 04:32 AM posted to microsoft.public.windows.vista.print_fax_scan
Steve
external usenet poster
 
Posts: 474
Default Windows cannot connect to the printer. Access is denied.

Precisely--which brings us full circle. At this point, I do not believe that
the problem lies with the configuration of the XP machine. I believe it to
be a flaw within Vista and I'm simply trying to find a workaround.
--
Steve


"Alan Morris [MSFT]" wrote:

You do not have access to print$. You will not be able to get the driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
The XP machine is configured to allow access to the Vista machine. I can
access shared files on the XP machine from the Vista machine. I have
loaded
driver files onto the Vista machine but that did not improve the
situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order to
obtain
the driver files for the printer. This is why you are getting the access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers
folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on
the
XP
machine's print$ share, I get the sentence "Access is denied." Thanks
for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers folder?
Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium laptop
to
a
shared printer on my home wireless network. The shared printer is
connected
to an XP Home machine. That machine is hard-wired (via a LAN cable)
to
the
wireless router. I can "see" the printer I want to use but when
trying
to
connect to it, I get the error message "Windows cannot connect to
the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve









  #8 (permalink)  
Old March 29th 07, 04:46 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Windows cannot connect to the printer. Access is denied.

Does the Everyone group have read access to the print$ share on the XP
machine?

Computer management / System Tools / Shared Folders / Shares

find the print$ share, right click properties, Share Permission

also verify that the directory points to c:\windows\system32\spool\drivers
(I assume XP is installed on C: this will be different if the install is not
default).

If Everyone is there make sure you have enabled the guest account on the XP
machine


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
Precisely--which brings us full circle. At this point, I do not believe
that
the problem lies with the configuration of the XP machine. I believe it
to
be a flaw within Vista and I'm simply trying to find a workaround.
--
Steve


"Alan Morris [MSFT]" wrote:

You do not have access to print$. You will not be able to get the driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
The XP machine is configured to allow access to the Vista machine. I
can
access shared files on the XP machine from the Vista machine. I have
loaded
driver files onto the Vista machine but that did not improve the
situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order to
obtain
the driver files for the printer. This is why you are getting the
access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers
folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on
the
XP
machine's print$ share, I get the sentence "Access is denied."
Thanks
for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers
folder?
Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the
directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium
laptop
to
a
shared printer on my home wireless network. The shared printer
is
connected
to an XP Home machine. That machine is hard-wired (via a LAN
cable)
to
the
wireless router. I can "see" the printer I want to use but when
trying
to
connect to it, I get the error message "Windows cannot connect to
the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve











  #9 (permalink)  
Old March 29th 07, 09:16 PM posted to microsoft.public.windows.vista.print_fax_scan
Steve
external usenet poster
 
Posts: 474
Default Windows cannot connect to the printer. Access is denied.

I had mentioned, I thought, in previous posts that I can print on the shared
printer from another XP machine on the network. I just can't print from a
Vista machine.

Apparently, I do not know how to get to a security page on the XP machine
that has "Everyone" on it. When I go through computer managent/system
tools/shared folders/shares and right click on print$ I get two options:
"Refresh" and "Help". Right clicking on anything further up the tree yields
"Help" or "New Window From Here."

There do appear to be drivers at the windows\system32\spool\drivers location.

Thanks.
--
Steve


"Alan Morris [MSFT]" wrote:

Does the Everyone group have read access to the print$ share on the XP
machine?

Computer management / System Tools / Shared Folders / Shares

find the print$ share, right click properties, Share Permission

also verify that the directory points to c:\windows\system32\spool\drivers
(I assume XP is installed on C: this will be different if the install is not
default).

If Everyone is there make sure you have enabled the guest account on the XP
machine


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
Precisely--which brings us full circle. At this point, I do not believe
that
the problem lies with the configuration of the XP machine. I believe it
to
be a flaw within Vista and I'm simply trying to find a workaround.
--
Steve


"Alan Morris [MSFT]" wrote:

You do not have access to print$. You will not be able to get the driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
The XP machine is configured to allow access to the Vista machine. I
can
access shared files on the XP machine from the Vista machine. I have
loaded
driver files onto the Vista machine but that did not improve the
situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order to
obtain
the driver files for the printer. This is why you are getting the
access
denied error, Because the XP machine is denying access to the Vista
machine. You will need to reconfigure the XP machine to allow this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers
folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory on
the
XP
machine's print$ share, I get the sentence "Access is denied."
Thanks
for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers
folder?
Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start, Run,
\\XPMACHINE

from a command line what is the result when you request the
directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium
laptop
to
a
shared printer on my home wireless network. The shared printer
is
connected
to an XP Home machine. That machine is hard-wired (via a LAN
cable)
to
the
wireless router. I can "see" the printer I want to use but when
trying
to
connect to it, I get the error message "Windows cannot connect to
the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve












  #10 (permalink)  
Old March 29th 07, 10:04 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Windows cannot connect to the printer. Access is denied.

Since the XP machine is HOME I do not think the permissions dialog is
accessible.

Run the XP Network Sharing Wizard again and see if this sets the security
properly on the share.

Is the printer you are sharing one that has inbox XP drivers?

In the meantime let's at least get the printer working for you.

Create a Local Printer on Vista, Create a Local Port in the form
\\XPMACHINE\Printsharename (this will send the files using the redirector
rather than the RPC service). Install the Vista driver for the device.

You can print because print$ access is only needed for the print drivers.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" wrote in message
...
I had mentioned, I thought, in previous posts that I can print on the
shared
printer from another XP machine on the network. I just can't print from a
Vista machine.

Apparently, I do not know how to get to a security page on the XP machine
that has "Everyone" on it. When I go through computer managent/system
tools/shared folders/shares and right click on print$ I get two options:
"Refresh" and "Help". Right clicking on anything further up the tree
yields
"Help" or "New Window From Here."

There do appear to be drivers at the windows\system32\spool\drivers
location.

Thanks.
--
Steve


"Alan Morris [MSFT]" wrote:

Does the Everyone group have read access to the print$ share on the XP
machine?

Computer management / System Tools / Shared Folders / Shares

find the print$ share, right click properties, Share Permission

also verify that the directory points to
c:\windows\system32\spool\drivers
(I assume XP is installed on C: this will be different if the install is
not
default).

If Everyone is there make sure you have enabled the guest account on the
XP
machine


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Precisely--which brings us full circle. At this point, I do not
believe
that
the problem lies with the configuration of the XP machine. I believe
it
to
be a flaw within Vista and I'm simply trying to find a workaround.
--
Steve


"Alan Morris [MSFT]" wrote:

You do not have access to print$. You will not be able to get the
driver
files from the XP machine until that is resolved.


--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
The XP machine is configured to allow access to the Vista machine.
I
can
access shared files on the XP machine from the Vista machine. I
have
loaded
driver files onto the Vista machine but that did not improve the
situation.
Thanks for you input, though.
--
Steve


"Alan Morris [MSFT]" wrote:

The client machine must have read access to the XP share in order
to
obtain
the driver files for the printer. This is why you are getting the
access
denied error, Because the XP machine is denying access to the
Vista
machine. You will need to reconfigure the XP machine to allow
this.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Steve" wrote in message
...
Yes, Alan, I can open the remote machine and the remote printers
folder.
The
shared printer is listed.

From a command line, when I request the contents of the directory
on
the
XP
machine's print$ share, I get the sentence "Access is denied."
Thanks
for
your interest.
--
Steve


"Alan Morris [MSFT]" wrote:

Can you open the remote machine and open the remote printers
folder?
Is
the
shared printer listed?
(you may need to add the Run verb to the Start menu) Start,
Run,
\\XPMACHINE

from a command line what is the result when you request the
directory
contents on the XP machines print$ share?

dir \\XPMACHINE\print$



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers
no
rights.

"Steve" wrote in message
...
I'm trying, desparately, to print from my Vista Home Premium
laptop
to
a
shared printer on my home wireless network. The shared
printer
is
connected
to an XP Home machine. That machine is hard-wired (via a LAN
cable)
to
the
wireless router. I can "see" the printer I want to use but
when
trying
to
connect to it, I get the error message "Windows cannot connect
to
the
printer. Access is denied." I'd be grateful for any help.

Kind regards.
--
Steve














 




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