I recently installed windows vista home premium 32 bit on my home pc. I
connected my hp printer and it automatically downloaded the necessary
drivers. The printing function works correctly but I cannot scan any
documents. The hp solution centre that usually directs me when I scan is also
no longer availible on my pc. I tried reinstalling the software using the
disc that came with the printer but it informs me that there are
compatibility issues with my operating system and aborts the installation.

Any advice would be greatly appreciated.

Tom:
Until HP decides to update the software/ software package the scanning
capabilities has been relegated to windows photo gallery (vista). Open the
windows photo gallery and go to "file" and click the second item down
"capture from camera or scanner". I know this is a crappy way of doing it
when it is easier to use HP built in capabilities in their software.
You also need to understand that these big companies will be looking long
and hard at all their products and will make decision if it is worth
expending time and energy for products even as new as a year ago or put that
money, time and energy into new products and development... they are in it
for the money like every other company in the world

Greg

"Tom" wrote:

I recently installed windows vista home premium 32 bit on my home pc. I
connected my hp printer and it automatically downloaded the necessary
drivers. The printing function works correctly but I cannot scan any
documents. The hp solution centre that usually directs me when I scan is also
no longer availible on my pc. I tried reinstalling the software using the
disc that came with the printer but it informs me that there are
compatibility issues with my operating system and aborts the installation.

Any advice would be greatly appreciated.

Tom wrote:
I recently installed windows vista home premium 32 bit on my home pc.
I connected my hp printer and it automatically downloaded the
necessary drivers. The printing function works correctly but I cannot
scan any documents. The hp solution centre that usually directs me
when I scan is also no longer availible on my pc. I tried
reinstalling the software using the disc that came with the printer
but it informs me that there are compatibility issues with my
operating system and aborts the installation.

Any advice would be greatly appreciated.

HP now appears to have full feature drivers for your printer at its website
Be sure to following the installation instructions at their site:
http://tinyurl.com/2myogj

--
Michael Solomon

AMOI Any idea of the significance of the filename:

AIO_CDB_Full_Non-Network_enu.exe

Is it meant to be a network printer but will only work if direct
connected?