Most major retailers have a "no lemon" policy to replace your system if it's
a "lemon' (although their rules for replacing it vary). I would suggest
contacting the retailer to see what their conditions are.

- John

"Rick Rogers" wrote:

What Malke said.

No new machine should behave that way, it's most likely a hardware failure.
This is not uncommon, as new components sometimes will fail immediately, and
sometimes last for years before there is an issue. Use the warranty and
return it or exchange it for a different system.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"jremmc" wrote in message
...
New HP 8510p laptop with ATI Radeon Mobility HD 2600. Vista Business. Got
it
last week. Twice a day for last 3 days laptop has unceremoniously crashed
as
I am working in it (IE 7 and Outlook 2007 open). But instead of getting
BSOD
I get a green screen (with "sort of" light black vertical lines). No text
on
it (e.g. no error message like BSOD provides), just ugly green screen. The
physical On/Off switch still green, but laptop unresponsive. Have to turn
off
/ turn back on. Boots ok/normal, though gives F8 boot menu noting Vista
did
not shut down normally. No errors in Event Log other than previous
shutdown
unexpected.

Did BIOS memory test, memory tested ok. Uninstalled ATI driver, driver
software, Catalyst Center completely, then reinstalled with latest drivers
downloaded from HP (which due to newness of laptop was the drivers I was
already using anyway, I think).

Has anyone seen this green screen crash before? Sounds like a hardware
issue? I'm guessing physical memory or video but just wondering if anyone
has
experienced same green screen crash and what it turned out to be.

Thanks,
jremmc