You're welcome Kate. Don't know which app (or perhaps a malware?) disables the functionality by writing to "Policies" key, though.
--
Regards,
Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting
http://www.winhelponline.com
"mamabear10410" wrote in message ...
I hate to be repetitive, but thank you so much. This problem has been
driving me crazy for months.
Kate