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Hi, I hope you can help!
Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. Cheers |
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I wish I could help you, but I've been having the same problem. I thought
the trouble was with my first router, so I exchanged it for a different one. Same problem! I've had the "limited connectivity" message, but now I'm getting nothing. It just doesn't recognize my wireless network at all. What's up with Vista? "Darren W" wrote: Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. Cheers |
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What is the output of doing "ipconfig /all"?
Gary VanderMolen "jen" wrote in message ... I wish I could help you, but I've been having the same problem. I thought the trouble was with my first router, so I exchanged it for a different one. Same problem! I've had the "limited connectivity" message, but now I'm getting nothing. It just doesn't recognize my wireless network at all. What's up with Vista? "Darren W" wrote: Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. Cheers |
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hi, thanks for responding. I have checked the security setting and I think
they are right. I am not overly technical so you will have to forgive me if I get this wrong. However, from checking my router settings, I am using WPA-PSK and have used a TKIP (?) password. In Vista, under the security settings for the network connection it is set to WPA-Personal (I don't think there is a WPA-PSK option). From looking through the forum it seems there are a few people having this problem. I did see someone suggesting a regedit cure but I am VERY reluctant to start fiddling with the registry on a day-old laptop unless I have to (althougn I have burned a copy of the original factory settings). I am at work at the moment, but when I get home I will copy the ipconfig/all settings. I also saw mentioned something to do with DCHP? In my router settings, this is set to enabled - should it be? This forum is fantastic for computer idiots like me - the tragedy is, I used to be okay with computers when I had my original 486, but times have left me lagging! "Rich Young" wrote: "Darren W" Darren wrote in message ... Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. What security mode do you use on your router? I had this problem with my new laptop, long story short, had to change my router settings from using WEP128 to WPA-PSK and it solved my problem. Apparently there is an issue with WEP128 and Vista with some routers and no real fix. I wouldn't have minded changing to WPA-PSK but the CF wireless card I have for my PDA doesn't support it. -- Rich |
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hi, here are the results from ipconfig/all. DOes this mean anything to
anyone!!!??? Thanks Darren Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Emmaipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Emma-Laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter Physical Address. . . . . . . . . : 00-19-7D-70-6D-43 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred) Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 234887549 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-16-D3-51-72-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51 Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51 Default Gateway . . . . . . . . . : 192.168.16.1 DHCP Server . . . . . . . . . . . : 192.168.16.1 DHCPv6 IAID . . . . . . . . . . . : 201332435 DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{ED5973AF-F337-492D-9BDD-9273F4F19 4FE} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe rred) Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Emma C:\Users\Emma "Darren W" wrote: hi, thanks for responding. I have checked the security setting and I think they are right. I am not overly technical so you will have to forgive me if I get this wrong. However, from checking my router settings, I am using WPA-PSK and have used a TKIP (?) password. In Vista, under the security settings for the network connection it is set to WPA-Personal (I don't think there is a WPA-PSK option). From looking through the forum it seems there are a few people having this problem. I did see someone suggesting a regedit cure but I am VERY reluctant to start fiddling with the registry on a day-old laptop unless I have to (althougn I have burned a copy of the original factory settings). I am at work at the moment, but when I get home I will copy the ipconfig/all settings. I also saw mentioned something to do with DCHP? In my router settings, this is set to enabled - should it be? This forum is fantastic for computer idiots like me - the tragedy is, I used to be okay with computers when I had my original 486, but times have left me lagging! "Rich Young" wrote: "Darren W" Darren wrote in message ... Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. What security mode do you use on your router? I had this problem with my new laptop, long story short, had to change my router settings from using WEP128 to WPA-PSK and it solved my problem. Apparently there is an issue with WEP128 and Vista with some routers and no real fix. I wouldn't have minded changing to WPA-PSK but the CF wireless card I have for my PDA doesn't support it. -- Rich |
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This shows your ethernet connection as active, and the wireless inactive.
You can't use both at the same time. Vista will pick whichever one it thinks is faster. If you want your wireless diagnosed, you'll have to unplug the ethernet cable. Gary VanderMolen "Darren W" wrote in message ... hi, here are the results from ipconfig/all. DOes this mean anything to anyone!!!??? Thanks Darren Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Emmaipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Emma-Laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter Physical Address. . . . . . . . . : 00-19-7D-70-6D-43 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred) Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 234887549 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-16-D3-51-72-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51 Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51 Default Gateway . . . . . . . . . : 192.168.16.1 DHCP Server . . . . . . . . . . . : 192.168.16.1 DHCPv6 IAID . . . . . . . . . . . : 201332435 DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{ED5973AF-F337-492D-9BDD-9273F4F19 4FE} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe rred) Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Emma C:\Users\Emma "Darren W" wrote: hi, thanks for responding. I have checked the security setting and I think they are right. I am not overly technical so you will have to forgive me if I get this wrong. However, from checking my router settings, I am using WPA-PSK and have used a TKIP (?) password. In Vista, under the security settings for the network connection it is set to WPA-Personal (I don't think there is a WPA-PSK option). From looking through the forum it seems there are a few people having this problem. I did see someone suggesting a regedit cure but I am VERY reluctant to start fiddling with the registry on a day-old laptop unless I have to (althougn I have burned a copy of the original factory settings). I am at work at the moment, but when I get home I will copy the ipconfig/all settings. I also saw mentioned something to do with DCHP? In my router settings, this is set to enabled - should it be? This forum is fantastic for computer idiots like me - the tragedy is, I used to be okay with computers when I had my original 486, but times have left me lagging! "Rich Young" wrote: "Darren W" Darren wrote in message ... Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. What security mode do you use on your router? I had this problem with my new laptop, long story short, had to change my router settings from using WEP128 to WPA-PSK and it solved my problem. Apparently there is an issue with WEP128 and Vista with some routers and no real fix. I wouldn't have minded changing to WPA-PSK but the CF wireless card I have for my PDA doesn't support it. -- Rich |
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Thanks. I managed to SOLVE the problem last night! Somewhere in this forum I
found reference to a REGEDIT solution which involves diasbling a DHCP broadcast flag. It worked a treat! "Gary VanderMolen" wrote: This shows your ethernet connection as active, and the wireless inactive. You can't use both at the same time. Vista will pick whichever one it thinks is faster. If you want your wireless diagnosed, you'll have to unplug the ethernet cable. Gary VanderMolen "Darren W" wrote in message ... hi, here are the results from ipconfig/all. DOes this mean anything to anyone!!!??? Thanks Darren Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Emmaipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Emma-Laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter Physical Address. . . . . . . . . : 00-19-7D-70-6D-43 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred) Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 234887549 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-16-D3-51-72-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51 Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51 Default Gateway . . . . . . . . . : 192.168.16.1 DHCP Server . . . . . . . . . . . : 192.168.16.1 DHCPv6 IAID . . . . . . . . . . . : 201332435 DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{ED5973AF-F337-492D-9BDD-9273F4F19 4FE} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe rred) Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Emma C:\Users\Emma "Darren W" wrote: hi, thanks for responding. I have checked the security setting and I think they are right. I am not overly technical so you will have to forgive me if I get this wrong. However, from checking my router settings, I am using WPA-PSK and have used a TKIP (?) password. In Vista, under the security settings for the network connection it is set to WPA-Personal (I don't think there is a WPA-PSK option). From looking through the forum it seems there are a few people having this problem. I did see someone suggesting a regedit cure but I am VERY reluctant to start fiddling with the registry on a day-old laptop unless I have to (althougn I have burned a copy of the original factory settings). I am at work at the moment, but when I get home I will copy the ipconfig/all settings. I also saw mentioned something to do with DCHP? In my router settings, this is set to enabled - should it be? This forum is fantastic for computer idiots like me - the tragedy is, I used to be okay with computers when I had my original 486, but times have left me lagging! "Rich Young" wrote: "Darren W" Darren wrote in message ... Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. What security mode do you use on your router? I had this problem with my new laptop, long story short, had to change my router settings from using WEP128 to WPA-PSK and it solved my problem. Apparently there is an issue with WEP128 and Vista with some routers and no real fix. I wouldn't have minded changing to WPA-PSK but the CF wireless card I have for my PDA doesn't support it. -- Rich |
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You're welcome.
"Darren W" wrote in message ... Thanks. I managed to SOLVE the problem last night! Somewhere in this forum I found reference to a REGEDIT solution which involves diasbling a DHCP broadcast flag. It worked a treat! "Gary VanderMolen" wrote: This shows your ethernet connection as active, and the wireless inactive. You can't use both at the same time. Vista will pick whichever one it thinks is faster. If you want your wireless diagnosed, you'll have to unplug the ethernet cable. Gary VanderMolen "Darren W" wrote in message ... hi, here are the results from ipconfig/all. DOes this mean anything to anyone!!!??? Thanks Darren Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Emmaipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Emma-Laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Adapter Physical Address. . . . . . . . . : 00-19-7D-70-6D-43 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::24b5:a3d6:96df:6843%9(Preferred) Autoconfiguration IPv4 Address. . : 169.254.104.67(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : DHCPv6 IAID . . . . . . . . . . . : 234887549 DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDIA nForce Networking Controller Physical Address. . . . . . . . . : 00-16-D3-51-72-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::c0a:50f3:b7cf:551a%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.16.70(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : 30 April 2007 21:08:51 Lease Expires . . . . . . . . . . : 03 May 2007 21:08:51 Default Gateway . . . . . . . . . : 192.168.16.1 DHCP Server . . . . . . . . . . . : 192.168.16.1 DHCPv6 IAID . . . . . . . . . . . : 201332435 DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{ED5973AF-F337-492D-9BDD-9273F4F19 4FE} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.16.70%10(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.16.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 7: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:169.254.104.67%17(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1 fec0:0:0:ffff::2%1 fec0:0:0:ffff::3%1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e37c:147a:cdf:3f57:efb9(Prefe rred) Link-local IPv6 Address . . . . . : fe80::147a:cdf:3f57:efb9%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled C:\Users\Emma C:\Users\Emma "Darren W" wrote: hi, thanks for responding. I have checked the security setting and I think they are right. I am not overly technical so you will have to forgive me if I get this wrong. However, from checking my router settings, I am using WPA-PSK and have used a TKIP (?) password. In Vista, under the security settings for the network connection it is set to WPA-Personal (I don't think there is a WPA-PSK option). From looking through the forum it seems there are a few people having this problem. I did see someone suggesting a regedit cure but I am VERY reluctant to start fiddling with the registry on a day-old laptop unless I have to (althougn I have burned a copy of the original factory settings). I am at work at the moment, but when I get home I will copy the ipconfig/all settings. I also saw mentioned something to do with DCHP? In my router settings, this is set to enabled - should it be? This forum is fantastic for computer idiots like me - the tragedy is, I used to be okay with computers when I had my original 486, but times have left me lagging! "Rich Young" wrote: "Darren W" Darren wrote in message ... Hi, I hope you can help! Just bought an Acer 9301 AWS laptop with Windows Vista and am having trouble accessing the internet using the wireless adapter. I have no problem when using the ethernet cable. According to the control panel, I am connected to the network,but have 'limited connectivity'. I hav tried doing the things it suggests (moving away from cordless phones etc) and have scoured the help filed but to no avail. It seems as if it is struggling to obtain an IP address. The router is a cable and wireless 11g ADSL2+ router if that helps. If you need any more technical info let me know. What security mode do you use on your router? I had this problem with my new laptop, long story short, had to change my router settings from using WEP128 to WPA-PSK and it solved my problem. Apparently there is an issue with WEP128 and Vista with some routers and no real fix. I wouldn't have minded changing to WPA-PSK but the CF wireless card I have for my PDA doesn't support it. -- Rich |