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KB931768 problem - ***solved***



 
 
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  #21 (permalink)  
Old May 15th 07, 02:16 PM posted to microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security,microsoft.public.windows.vista.mail
SLK230
external usenet poster
 
Posts: 6
Default KB931768 problem - ***solved***

Richard,

You are absolutely correct and I was able to take it a step further.

After I removed Spybot 1.4 I ran a program called "Registry Mechanic". After
that WM worked perfectly.

Thank you for point me in the right direction.

"Richard Urban" wrote:

I had posted in a couple of various threads that I was also affected by this
update (KB931768) under both Vista and Windows XP. Under Vista, Windows Mail
had become so slow as to be almost impossible to use. Clicking on a post in
the news groups took about 2-4 seconds to show the text in the bottom.
Replying to a post also took about 2-4 seconds to bring us a usable reply
window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use, rebooting
and then testing Windows Mail. I was creating an image of my system after
every successful program install so I could go back easily when I found a
problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista. It
just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D. I
again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to apply
the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless thousands
of people a bunch of grief. Uninstalling Spybot Search and Destroy (even
with a reboot) ***DOES NOT*** eliminate the problem and take you back to
where you were previously. Uninstalling and then using System Restore may -
if you have just installed Spybot S&D and made no changes to your system
since. I doubt if too many people would fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install Spybot
Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also be
testing for this under Windows XP when I recover from the total exhaustion I
have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


  #22 (permalink)  
Old May 15th 07, 02:54 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
Mellowed
external usenet poster
 
Posts: 279
Default KB931768 problem - ***solved***


"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use. Clicking
on a post in the news groups took about 2-4 seconds to show the text in the
bottom. Replying to a post also took about 2-4 seconds to bring us a usable
reply window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back easily
when I found a problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D.
I again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then using
System Restore may - if you have just installed Spybot S&D and made no
changes to your system since. I doubt if too many people would fall into
this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be testing for this under Windows XP when I recover from the total
exhaustion I have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


Richard,

In Spybot, under Immunize there is an 'undo' button. I just clicked on the
'undo' button and it removed 17000+ immunization points.
And, it seemed to work.


  #23 (permalink)  
Old May 15th 07, 09:05 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
Bill
external usenet poster
 
Posts: 108
Default KB931768 problem - ***solved***

"Mellowed" wrote in message
news:6Rj2i.37970$145.33188@trnddc02...

"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use.
Clicking on a post in the news groups took about 2-4 seconds to show the
text in the bottom. Replying to a post also took about 2-4 seconds to
bring us a usable reply window. Shutting down Windows Mail took the same
2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back easily
when I found a problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot
S&D. I again tested Windows Mail and found it to work as it previously
had (no discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then using
System Restore may - if you have just installed Spybot S&D and made no
changes to your system since. I doubt if too many people would fall into
this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be testing for this under Windows XP when I recover from the total
exhaustion I have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


Richard,

In Spybot, under Immunize there is an 'undo' button. I just clicked on
the 'undo' button and it removed 17000+ immunization points.
And, it seemed to work.




Have tried that this morning. And certainly has got things back to normal.
Will be interested to see if it causes any other problems.

Bill

  #24 (permalink)  
Old May 15th 07, 10:30 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
BChat
external usenet poster
 
Posts: 274
Default KB931768 problem - ***solved***


"Mellowed" wrote in message
news:6Rj2i.37970$145.33188@trnddc02...

"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use. Clicking
on a post in the news groups took about 2-4 seconds to show the text in the
bottom. Replying to a post also took about 2-4 seconds to bring us a usable
reply window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back easily
when I found a problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D.
I again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then using
System Restore may - if you have just installed Spybot S&D and made no
changes to your system since. I doubt if too many people would fall into
this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be testing for this under Windows XP when I recover from the total
exhaustion I have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


Richard,

In Spybot, under Immunize there is an 'undo' button. I just clicked on the
'undo' button and it removed 17000+ immunization points.
And, it seemed to work.
------------------------------
I tried this, then installed the update - still had the problem with
Win Mail. Since I rarely use IE, I am content to leave the update
uninstalled. I might try again when the next version of Spybot
comes out.
BChat



  #25 (permalink)  
Old May 16th 07, 01:03 AM posted to microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security,microsoft.public.windows.vista.mail
cb
external usenet poster
 
Posts: 386
Default KB931768 problem - ***solved***



To Richard Urban,

I don't care what Doris Day-WAFA says, we appreciate all your hard work
and your desire to help the ignorant such as myself.

Thank you very much.

C.B.
  #26 (permalink)  
Old May 16th 07, 06:21 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
Iuvenalis
external usenet poster
 
Posts: 128
Default KB931768 problem - ***solved***

"Richard Urban" wrote in message
...
So, you are suggesting that there is no need for 3rd party anti spyware if
it places sites (they all do) in the restricted zone?

SpySweeper also places many there. Removing "all" the sites is crippling
what the anti spyware programs do. May as well uninstall them all after
cleaning out the restricted zone as they will no longer do what you expect
them to do.

At this point I have no problem with SpySweeper so I will leave it in
place, restricted sites and all. It is only SpyBot Search and Destroy that
causes the problem.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"WTC" wrote in message
...
I do not know what Sites are added by what programs but Spybot adds a lot
of them. I just removed them all after a backup of course and the problem
went away. Having 12,000+ sites in the restrictive zone will eventually
cause problems. From what I heard, 12,000 malware sites is a very small
percentage of what is actually out there.

--
William Crawford
MS-MVP Windows Shell/User

"Richard Urban" wrote in message
...
grin

You post this NOW, after I spend 6 days. How do you know which program
placed the sites in the restricted area when many people have multiple
anti spyware programs installed. Many put web sites there.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

"WTC" wrote in message
...
All you need to do is remove the Restricted Sites from IE Options and
the problem is gone, there was no need for a complete re-install. Seen
many computers affected by this and this is how I fixed the problem.

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\Cur rentVersion\Internet
Settings\ZoneMap\Domains
And
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet
Settings\ZoneMap\Domains

--
William Crawford
MS-MVP Windows Shell/User

"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use.
Clicking on a post in the news groups took about 2-4 seconds to show
the text in the bottom. Replying to a post also took about 2-4 seconds
to bring us a usable reply window. Shutting down Windows Mail took the
same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me
six days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back
easily when I found a problem. All it took was loads of time and
testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it
in place. Well, we all know that Spybot S&D was **not** designed for
Vista. It just happened to work.

Unfortunately, it's short comings showed up after the install of
KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then
ran through the wizard and retrieved all the available updates for
Spybot S&D. I again tested Windows Mail and found it to work as it
previously had (no discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their
glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then
using System Restore may - if you have just installed Spybot S&D and
made no changes to your system since. I doubt if too many people would
fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have
to rebuild your system from scratch and resist the temptation to
install Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate
placement problem for the Temporary Internet File Folder but I will be
testing for that as soon as I place this post in the suitable
newsgroups. I will also be testing for this under Windows XP when I
recover from the total exhaustion I have been working under for the
past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


I use AVG anti malware & I have nothing listed in the registry keys listed
above.

  #27 (permalink)  
Old May 18th 07, 10:12 PM posted to microsoft.public.windows.vista.general,microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security
Gary
external usenet poster
 
Posts: 7
Default KB931768 problem - ***solved***

SpywareBlaster also adds the offending entry(s) too.

Has anyone taken the time and energy to find out which entries are doing the
dirty work?


"Richard Urban" wrote in message
...
I had posted in a couple of various threads that I was also affected by
this update (KB931768) under both Vista and Windows XP. Under Vista,
Windows Mail had become so slow as to be almost impossible to use. Clicking
on a post in the news groups took about 2-4 seconds to show the text in the
bottom. Replying to a post also took about 2-4 seconds to bring us a usable
reply window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting and then testing Windows Mail. I was creating an image of my
system after every successful program install so I could go back easily
when I found a problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D.
I again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands of people a bunch of grief. Uninstalling Spybot Search and
Destroy (even with a reboot) ***DOES NOT*** eliminate the problem and
take you back to where you were previously. Uninstalling and then using
System Restore may - if you have just installed Spybot S&D and made no
changes to your system since. I doubt if too many people would fall into
this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be testing for this under Windows XP when I recover from the total
exhaustion I have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


  #28 (permalink)  
Old May 28th 07, 07:19 PM posted to microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security,microsoft.public.windows.vista.mail
Raycid
external usenet poster
 
Posts: 4
Default KB931768 problem - ***solved***

Could never get spybot to install correctly on vista but did install
spywareblaster.

Same problem with windows mail after KB931768

After disabling all protection in spywareblaster windows mail runs fine now.

Good Job Dood!

"Richard Urban" wrote:

I had posted in a couple of various threads that I was also affected by this
update (KB931768) under both Vista and Windows XP. Under Vista, Windows Mail
had become so slow as to be almost impossible to use. Clicking on a post in
the news groups took about 2-4 seconds to show the text in the bottom.
Replying to a post also took about 2-4 seconds to bring us a usable reply
window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use, rebooting
and then testing Windows Mail. I was creating an image of my system after
every successful program install so I could go back easily when I found a
problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista. It
just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D. I
again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to apply
the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless thousands
of people a bunch of grief. Uninstalling Spybot Search and Destroy (even
with a reboot) ***DOES NOT*** eliminate the problem and take you back to
where you were previously. Uninstalling and then using System Restore may -
if you have just installed Spybot S&D and made no changes to your system
since. I doubt if too many people would fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install Spybot
Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also be
testing for this under Windows XP when I recover from the total exhaustion I
have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


  #29 (permalink)  
Old July 19th 07, 07:46 AM posted to microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.general
Footloose & Fancy Free
external usenet poster
 
Posts: 5
Default KB931768 problem - ***solved***

I am new to Vista and just installed the updates last weekend. Lo and
behold, I have frustrating text delays when using mail and composing e-mails.
I don't use
Spybot. How can I fix this headache?

"Richard Urban" wrote:

I had posted in a couple of various threads that I was also affected by this
update (KB931768) under both Vista and Windows XP. Under Vista, Windows Mail
had become so slow as to be almost impossible to use. Clicking on a post in
the news groups took about 2-4 seconds to show the text in the bottom.
Replying to a post also took about 2-4 seconds to bring us a usable reply
window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use, rebooting
and then testing Windows Mail. I was creating an image of my system after
every successful program install so I could go back easily when I found a
problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista. It
just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot S&D. I
again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to apply
the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless thousands
of people a bunch of grief. Uninstalling Spybot Search and Destroy (even
with a reboot) ***DOES NOT*** eliminate the problem and take you back to
where you were previously. Uninstalling and then using System Restore may -
if you have just installed Spybot S&D and made no changes to your system
since. I doubt if too many people would fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install Spybot
Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also be
testing for this under Windows XP when I recover from the total exhaustion I
have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


  #30 (permalink)  
Old July 19th 07, 09:47 AM posted to microsoft.public.windows.vista.installation_setup,microsoft.public.windows.vista.performance_maintenance,microsoft.public.windows.vista.security,microsoft.public.windows.vista.mail,microsoft.public.windows.vista.general
Steve Cochran
external usenet poster
 
Posts: 5,312
Default KB931768 problem - ***solved***

Try opening Windows Calendar and see if that fixes the problems.

steve

"Footloose & Fancy Free" Footloose & Fancy
wrote in message ...
I am new to Vista and just installed the updates last weekend. Lo and
behold, I have frustrating text delays when using mail and composing
e-mails.
I don't use
Spybot. How can I fix this headache?

"Richard Urban" wrote:

I had posted in a couple of various threads that I was also affected by
this
update (KB931768) under both Vista and Windows XP. Under Vista, Windows
Mail
had become so slow as to be almost impossible to use. Clicking on a post
in
the news groups took about 2-4 seconds to show the text in the bottom.
Replying to a post also took about 2-4 seconds to bring us a usable reply
window. Shutting down Windows Mail took the same 2-4 seconds.

I also stated that I thought it was a program interaction. It took me six
days to rebuild my system, installing each program I normally use,
rebooting
and then testing Windows Mail. I was creating an image of my system after
every successful program install so I could go back easily when I found a
problem. All it took was loads of time and testing.

About 2 hours ago I finally found the culprit!

Hint! Raise your hand if you have Spybot Search and Destroy installed.

I had been using Spybot Search and Destroy for about 4 years now. I
installed it under Vista and, because it seemed to work OK, I left it in
place. Well, we all know that Spybot S&D was **not** designed for Vista.
It
just happened to work.

Unfortunately, it's short comings showed up after the install of KB931768

I installed Spybot S&D - and did not choose to run through the initial
wizard immediately. I closed down Spybot S&D and tested Windows Mail.
Everything was fine. After a reboot everything was still fine. I then ran
through the wizard and retrieved all the available updates for Spybot
S&D. I
again tested Windows Mail and found it to work as it previously had (no
discernible problems or slow downs).

I then chose to ***immunize*** within Spybot, which you have to do to
apply
the updates for the program.

I again started Windows Mail.

*****BANG***** *****BOOM***** *****BAM*****

Windows Mail had been broken!

Every adverse condition that I listed above was back in all their glory!

Now, here is the unfortunate part that is going to cause countless
thousands
of people a bunch of grief. Uninstalling Spybot Search and Destroy (even
with a reboot) ***DOES NOT*** eliminate the problem and take you back to
where you were previously. Uninstalling and then using System Restore
may -
if you have just installed Spybot S&D and made no changes to your system
since. I doubt if too many people would fall into this category.

Even scouring the file system and deleting all remnants left from the
install does nothing. Spybot must place, or alter, a registry entry
somewhere that is not touched by the uninstall process. You will have to
rebuild your system from scratch and resist the temptation to install
Spybot
Search and Destroy.

I have not yet tested to see if this also solves the alternate placement
problem for the Temporary Internet File Folder but I will be testing for
that as soon as I place this post in the suitable newsgroups. I will also
be
testing for this under Windows XP when I recover from the total
exhaustion I
have been working under for the past 24 hours. (-:

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!



 




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