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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Cannot scan
i have managed to install the drivers to my scanner. I am using adobe
photoshop in vista ultimate. when i try to scan, an error message appears saying "could not complete the import command because of a poblem with the aquisition module interface" when i try using just the scanner software by itself, the program just closes. the scanner is a "winscan pro 1248u" i have windows xp installed in another partition, when i use the same adobe photoshop through that and try to scan it works. so it is a problem with vista. please help |
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Cannot scan
Are the drivers written for Vista?
If any temporary directory they write to is in the Program Files area this is likely to be the problem, as Vista does not allow write access in this area. If you can find the directory the drivers are writing to you could modify the permissions for it to allow write access. Blocking write access to Program Files prevents malware installing itself, so only change the permissions for directories you need. It would be better, if possible, to change the driver settings so that temporary files are written to the User area. "Abheeth" wrote in message ... i have managed to install the drivers to my scanner. I am using adobe photoshop in vista ultimate. when i try to scan, an error message appears saying "could not complete the import command because of a poblem with the aquisition module interface" when i try using just the scanner software by itself, the program just closes. the scanner is a "winscan pro 1248u" i have windows xp installed in another partition, when i use the same adobe photoshop through that and try to scan it works. so it is a problem with vista. please help |
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Cannot scan
how exactly do you find out where the drivers are writing to? and how do you
change the permission? "Dominic Payer" wrote: Are the drivers written for Vista? If any temporary directory they write to is in the Program Files area this is likely to be the problem, as Vista does not allow write access in this area. If you can find the directory the drivers are writing to you could modify the permissions for it to allow write access. Blocking write access to Program Files prevents malware installing itself, so only change the permissions for directories you need. It would be better, if possible, to change the driver settings so that temporary files are written to the User area. "Abheeth" wrote in message ... i have managed to install the drivers to my scanner. I am using adobe photoshop in vista ultimate. when i try to scan, an error message appears saying "could not complete the import command because of a poblem with the aquisition module interface" when i try using just the scanner software by itself, the program just closes. the scanner is a "winscan pro 1248u" i have windows xp installed in another partition, when i use the same adobe photoshop through that and try to scan it works. so it is a problem with vista. please help |
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Cannot scan
Where the drivers write to you'll have to find out for yourself - I don't
know your scanner. Probably the driver doesn't follow the recommended practice of not writing to the Program Files area and creates a temporary folder in its own program area. When you know the folder, right click on it, select Properties then Security and change the permissions to allow write access for your username. There may be an ini file you can edit to change the working files location, which would avoid the need to change the permissions. "Abheeth" wrote in message ... how exactly do you find out where the drivers are writing to? and how do you change the permission? "Dominic Payer" wrote: Are the drivers written for Vista? If any temporary directory they write to is in the Program Files area this is likely to be the problem, as Vista does not allow write access in this area. If you can find the directory the drivers are writing to you could modify the permissions for it to allow write access. Blocking write access to Program Files prevents malware installing itself, so only change the permissions for directories you need. It would be better, if possible, to change the driver settings so that temporary files are written to the User area. "Abheeth" wrote in message ... i have managed to install the drivers to my scanner. I am using adobe photoshop in vista ultimate. when i try to scan, an error message appears saying "could not complete the import command because of a poblem with the aquisition module interface" when i try using just the scanner software by itself, the program just closes. the scanner is a "winscan pro 1248u" i have windows xp installed in another partition, when i use the same adobe photoshop through that and try to scan it works. so it is a problem with vista. please help |
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Cannot scan
Abheeth wrote:
how exactly do you find out where the drivers are writing to? and how do you change the permission? "Dominic Payer" wrote: Are the drivers written for Vista? If any temporary directory they write to is in the Program Files area this is likely to be the problem, as Vista does not allow write access in this area. If you can find the directory the drivers are writing to you could modify the permissions for it to allow write access. Blocking write access to Program Files prevents malware installing itself, so only change the permissions for directories you need. It would be better, if possible, to change the driver settings so that temporary files are written to the User area. "Abheeth" wrote in message ... i have managed to install the drivers to my scanner. I am using adobe photoshop in vista ultimate. when i try to scan, an error message appears saying "could not complete the import command because of a poblem with the aquisition module interface" when i try using just the scanner software by itself, the program just closes. the scanner is a "winscan pro 1248u" i have windows xp installed in another partition, when i use the same adobe photoshop through that and try to scan it works. so it is a problem with vista. please help It would be simpler for you to check the scanner manufacturer's website for Vista compatible drivers. If you are using the drivers that shipped with your scanner and Vista wasn't released yet, it's quite likely the drivers you are using are not compatible with Vista. Drivers are the responsibility of the hardware manufacturers. -- Michael Solomon |