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Email and Windows Vista All issues relating to email and email software using Windows Vista. (microsoft.public.windows.vista.mail) |
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Initialize Junk filtering stops me opening Windows Mail
You can't reinstall Windows Mail since its an integral part of Vista.
You would have to reinstall all of Windows Vista. A better solution is to upgrade to Windows Live Mail: http://download.live.com/wlmail It will automatically import all your Windows Mail data. Gary VanderMolen, Microsoft MVP (Mail) "Tony Palmer" wrote in message ... Thanks for that Steve, but no change. Should I save all files to another file location and then reinstall Windows Mail? Tony "Steve Cochran" wrote: Try running the repair feature of my Windows Mail utility (www.oehelp.com/WMUtil/). Also see point 3 he www.oehelp.com/OETips.aspx#3 See if that helps. steve "Tony Palmer" Tony wrote in message ... I now have exactly the same problem, and identical error messages, these guys had 2-3 years ago. Please can you tell me if there is an accepted fix, before I try all the recommendations. Tony " wrote: "Ray" wrote in message news "Mike" wrote: When I try to open mail I get the error message: " Windows mail could ot be started. initialize junk mail filtering. Your computer may be out of memory or your disk is full (0x80070002)" My disk is certainly not full. After that I get another error message: "Windows Mail could not be started because MSOE.DLL could not be initialized." What does this mean and what do I do to open up my mail system again? If MS going to issue an upgrade to is mail system - it seems to have so many problems and deficiencies? Thanks. Mike Mike, Hi I have the same problems with windows mail is any help from other side..? please advise Ray Most of the problems in Windows Mail that report memory problems are due to interference from antivirus programs, which it is seldom able to report correctly. What if any antivirus programs do each of you have, and have you ever had a Norton or McAfee antivirus program on that machine, even one of the free trial versions that often come already installed on new computers? |
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Initialize Junk filtering stops me opening Windows Mail
I don't know what could be the problem. You can reinitialize the message store by renaming the Windows Mail directory and then start WinMail and it will start fresh. You can then import from the old message store if things work then. If there are problems with the registry (junk rules are in there), then that won't fix the issue.
See www.oehelp.com/backup.aspx for background info. steve "Tony Palmer" wrote in message ... Thanks for that Steve, but no change. Should I save all files to another file location and then reinstall Windows Mail? Tony "Steve Cochran" wrote: Try running the repair feature of my Windows Mail utility (www.oehelp.com/WMUtil/). Also see point 3 he www.oehelp.com/OETips.aspx#3 See if that helps. steve "Tony Palmer" Tony wrote in message ... I now have exactly the same problem, and identical error messages, these guys had 2-3 years ago. Please can you tell me if there is an accepted fix, before I try all the recommendations. Tony " wrote: "Ray" wrote in message news "Mike" wrote: When I try to open mail I get the error message: " Windows mail could ot be started. initialize junk mail filtering. Your computer may be out of memory or your disk is full (0x80070002)" My disk is certainly not full. After that I get another error message: "Windows Mail could not be started because MSOE.DLL could not be initialized." What does this mean and what do I do to open up my mail system again? If MS going to issue an upgrade to is mail system - it seems to have so many problems and deficiencies? Thanks. Mike Mike, Hi I have the same problems with windows mail is any help from other side..? please advise Ray Most of the problems in Windows Mail that report memory problems are due to interference from antivirus programs, which it is seldom able to report correctly. What if any antivirus programs do each of you have, and have you ever had a Norton or McAfee antivirus program on that machine, even one of the free trial versions that often come already installed on new computers? |
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Initialize Junk filtering stops me opening Windows Mail
On Thursday, May 24, 2007 at 1:59:38 PM UTC-4, Steve Cochran wrote:
As Gary says, you need to paste the entire line I supplied with the quotes. If that did nothing then I don't know what else you can do except maybe delete all the registry entries for WinMail. The junk filter info is in the registry and that might have been corrupted. Go to Start | Search and type regedit. Then choose continue to allow it and then read the help file. Then go to this registry key I had the same problem after deleting the junk mail folder program now works again. Thanks for posting solution HKEY_CURRENT_USER\Software\Microsoft\Windows Mail and right click it and choose Export to back it up. Then make sure WinMail is closed and right click on the key again and choose Delete. Then try starting Winmail. steve "Mike" wrote in message ... Steve, Thanks very much for your patience with me but I am not there yet. To be honest I did not understand your instruction below! When you say 'paste the following' do you mean (the bit in brackets): ("C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE), including the quotes or just (C:\Program Files\Windows Mail\WinMail.exe) without quotes. If the later what does (OCInstallReinstallOE) mean? I did both and nothing happened - but not every combination with and without quotes. I have been using winmail for about a month and in that time have dealt with hundreds of emails - thousands if you count the junk it has cut out. I do recall a message some days ago that I needed to compress something but I was busy at the time and didn't do it. The problem came after I had deleted a load of junk mail and the contents of the recycle bin (possibly the next time I logged on). The fault message ".......,initialize junk filtering." seems to suggest there is a simple key sequence I should follow but how you to do it without being in winmail seems a problem. Is it possible to reinstall winmail from the vista disc that came with my computer? But if I do so what happens to all my mail and contacts accumulated over the last month. (I am still recovering from the transfer from outlook express to winmail!). Many thanks so far, I do appreciate all the time you have spent on this, especially as I now read that you are a volunteer and not the official MS helpline as I thought originally. Mike "Steve Cochran" wrote: Well, let's try this. Go to Start | Search and paste this and hit return: "C:\Program Files\Windows Mail\WinMail.exe" OCInstallReinstallOE See if WinMail will start after that. Otherwise it looks to me as if there was a bad install. Did it ever work? steve "Mike" wrote in message ... Steve, Thanks, I have now done that and still the same old error message comes up! To recap my antivirus is removed and my windows mail directory is empty, I have run WMutil again and rebooted. "Steve Cochran" wrote: Hi Mike, You can ignore the reference to the registry key. Just move all the contents (everything) to another directory. Create one under Documents so you know where it is and then move everything to there so that the contents of the message store directory is completely blank. Then WinMail should start okay and you can add your accounts and then try importing the messages back from the directory to which you moved the stuff. steve "Mike" wrote in message ... Steve, Thanks. Please understand that I am out in the sticks and on my own, I do not have a great deal of computer literacy and I do not have an office full of eager computer buffs to explain PC terms I am not familiar with e.g. what is a 'WinMail registry key', etc. I have pasted the WMUtil line into my address bar and found my way to /Windows Mail/ via Appdata/Local/Microsoft/ etc. However I have now lost the plot as to what I do now. Do I go back to your post of May 22 1.55 pm and remove everything from the WindowsMail directory including all folders(5) files (15) and 'jig saw' icons (3)? Where do I move all this to ? And by the way what is a 'WinMail registry key'. Be gentle with me. Mike "Steve Cochran" wrote: Duh. The directory is found under the Store Root value under the WinMail registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows Mail (see www.oehelp.com/backup.aspx#wm ) If you load up my WMUtil program, it will also load up the path to the message store in the text box at the top which you can copy and paste into Explorer's address bar. They are hidden files and folders also. Sorry about that. G steve "Mike" wrote in message ... Steve, When you say 'go to tools' do you mean tools in Windows mail? I cannot open Windows mail - that's my problem. Is there somewhere else I should be looking? Mike "Steve Cochran" wrote: The only chance now is to wipe out the database and see if it will start then. Go to Tools | Options | Advanced | Maintenance | Store Folder to find the message store location. Then move everything under that Windows directory to another directory, so that the Windows Mail directory is completely empty. Then restart WinMail and it will open fresh with nothing in the database. You can then add your accounts and if they work correctly then you can import messages from the directory to which you moved the files back into WinMail (see www.oehelp.com/backup.aspx#wm2wm). If it still doesn't start, then post back and we can try other things. steve "Mike" wrote in message ... Gary, Thanks for your help. I completely removed Norton Antivirus and it still did not work. I also tried the WMUtil again and rebooted and still it fails to work. The only small change is that the box for MS appears momentarily before the same error message covers it up again. I am getting desperate - what's my next move? Mike "Gary VanderMolen" wrote: Windows Mail is very sensitive to interference from certain antivirus programs. Read http://www.oehelp.com/OETips.aspx#3 If you have McAfee or Norton antivirus, uninstall it. Reboot and try Windows Mail again. Once you get your email working properly, download and install a less troublesome antivirus program such as the free Avast. Whichever antivirus program you keep, be sure to disable its email scanning option. Gary VanderMolen "Mike" wrote in message ... Thanks very much Steve but it did not work. Do you have any other ideas please? Mike "Steve Cochran" wrote: Try the compact and repair buttons here (www.oehelp.com/WMUtil/) and see if they fix the issue. steve "Mike" wrote in message ... When I try to open mail I get the error message: " Windows mail could ot be started. initialize junk mail filtering. Your computer may be out of memory or your disk is full (0x80070002)" My disk is certainly not full. After that I get another error message: "Windows Mail could not be started because MSOE.DLL could not be initialized." What does this mean and what do I do to open up my mail system again? If MS going to issue an upgrade to is mail system - it seems to have so many problems and deficiencies? Thanks. Mike |
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