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Installation and Setup of Vista Installation problems and questions using Windows Vista. (microsoft.public.windows.vista.installation_setup) |
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UR NOT going to believe this !!!
"danix803" wrote in message ... I called MS about the problem. I was so frustrated after calling DELL and posting my Vista Ultimate backup nightmares all over the internet. I decided to call the MS help line. I was willing to pay $59.00 of my hard earned dollars to have someone figure this out for me. That didn't work either. They connected me to someone named Ashish (1057602498). He told me that MS does not support Vista Ultimate Complete PC backup. However, he said that he would try to help me anyway. In order for him to help me I had to move backup set from my C: drive back to my ext backup HD (B: drive). This was going to take over 45 mins. I told him that I would have to call him back, because I was not going to wait on the phone for 45 mins with nothing to do. He said okay and we disconnected. snip You sure wasted a lot of time and money. Instead of trying to beat a dead horse and use a backup system that's never been known to work properly...you could have purchased a backup application (such as Acronis) It would have cost you less than calling tech support... and would have saved you hours of headaches |
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UR NOT going to believe this !!!
Actually I can believe it! I wish people would pay me $59 to read off a
prepared script and knowledgebase article. Chance would be a fine thing:-) Seriously you should have had to call MS it is Dell's problem. They supplied the OEM copy of Vista and they are responsible for supporting that PC 'and' the operating system. However, I have to agree with Philo's post regarding backup software. The backup software that comes with Business, Ultimate and Enterprise I seriously lacking and I will not use it. If you want something to do the job then use Acronis True Image. That's the one I use and the one I will continue to use. -- John Barnett MVP Associate Expert Web: http://xphelpandsupport.mvps.org Web: http://vistasupport.mvps.org The information in this mail/post is supplied "as is". No warranty of any kind, either expressed or implied, is made in relation to the accuracy, reliability or content of this mail/post. "danix803" wrote in message ... I called MS about the problem. I was so frustrated after calling DELL and posting my Vista Ultimate backup nightmares all over the internet. I decided to call the MS help line. I was willing to pay $59.00 of my hard earned dollars to have someone figure this out for me. That didn't work either. They connected me to someone named Ashish (1057602498). He told me that MS does not support Vista Ultimate Complete PC backup. However, he said that he would try to help me anyway. In order for him to help me I had to move backup set from my C: drive back to my ext backup HD (B: drive). This was going to take over 45 mins. I told him that I would have to call him back, because I was not going to wait on the phone for 45 mins with nothing to do. He said okay and we disconnected. The file finished moving over. I figured that before I called him back I would try one more experiment. I did one more complete PC backup, so that I could compare the two backup sets. This is the part that you are NOT going to believe. When I compared the two backup sets all the files were in different locations. My first backup set had NO, that rights ZERO, files in the computer's name folder. I rearranged all the files from the first backup set in the identical pattern of that established by the second backup set. I rebooted the comptuer and BANG, CRASH, BOOM... F8 - repair system - complete system restore... if found the backup sets... My new moot question is... why would MS Vista Ultimate put my very first backup set into the wrong folders??? I mean none of them were in the right places... and all I did was drag them (entirely in the thier folders) from one drive to another... I never moved any of them individually... Second moot question... MS told me that DELL signed an agreement with them stating that they would provide all the technical support for the products that they bought from them, aka Vista... so, why doesn't DELL provide technical support or any support for Vista Ultimate backup and restore??? Isn't that breaking thier agreement??? Why doesn't either of these companies offer support for this product??? or at least why are they telling me that they don't??? -- Love is very patient and kind, never jealous or envious, never boastful or proud, never haughty or selfish or rude. 1 Corinthians 13:4 - 8, 13 "Peter Foldes" wrote: Multiposted and answered in other groups . Not to the OP's liking but given. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Lowered Expectations" wrote in message ... I was on RC1 and on Beta before that. Several days before the RC1 timeout I did make the required set of backup disks, to save all my programs, images and other records. The disks do have the data on them. Last night I did the VHB (upgrade) clean install. PROBLEM: I cannot run the backup disks. "Windows was not able to find any backup sets on F:\." Well, I sure can find backup on F:\. by looking at "computer", drive F, where it contains disck one of "WindowsImageBackup". 4.3 gb of data on that first disk. Vista Home Basic's restore says it cannot find the data. What is wrong? I've lost my virtual life if I can't regain my data. I did everything just as they and it asked. No go. Am ruined if Vista's paid version has locked me from by property. Can anyone give me repair tips? I can obtain and share screenshots of anything that might be of help in diagnosis. -- Hapless, nonproficient, long-time windows user. Nothing ever seems to work out of the box as promised. Vista continues the tradition of "expect another disappointment" |
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