USB device appears locked
I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
AG,
I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive was locked (red no-entry sign and "Device locked" popup from system tray), but we then found that it also affected his Compact Flash drive and my USB pen drive. He thinks the problem started when he attempted to install an incompatible version of AutoCad which aborted the installation part-way through. There's no sign in Control There's nothing in the knowledge bases for Microsoft, AutoCad or the PC vendor (Acer) - searching for "device locked". In the case of the CD, the "Computer" application can see the disc's volume label and the amount of used/free space, but cannot access the contents of the disc. Command Prompt gives "access denied". In Safe Mode, the CD works fine. "AG" wrote: Thanks for the advice Freddy. Switched on the machine this morning and the problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
I also have an Acer laptop, and I'm experiencing the same problem! How odd...
Morten "MartinU" wrote: I've seen this today on a customer's PC. All hardware devices except C: and network drives are locked :-( The customer first noticed that the CD drive was locked (red no-entry sign and "Device locked" popup from system tray), but we then found that it also affected his Compact Flash drive and my USB pen drive. He thinks the problem started when he attempted to install an incompatible version of AutoCad which aborted the installation part-way through. There's no sign in Control There's nothing in the knowledge bases for Microsoft, AutoCad or the PC vendor (Acer) - searching for "device locked". In the case of the CD, the "Computer" application can see the disc's volume label and the amount of used/free space, but cannot access the contents of the disc. Command Prompt gives "access denied". In Safe Mode, the CD works fine. "AG" wrote: Thanks for the advice Freddy. Switched on the machine this morning and the problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
I have an Acer 5610 and after trying to use a flash drive which was system
locked I know find that my DVDdrive is also now locked and I cannot find any way of unlocking it. Anyone any ideas becuas ein this case restarting or trying the next day does not work -- Zanderc "Morten" wrote: I also have an Acer laptop, and I'm experiencing the same problem! How odd... Morten "MartinU" wrote: I've seen this today on a customer's PC. All hardware devices except C: and network drives are locked :-( The customer first noticed that the CD drive was locked (red no-entry sign and "Device locked" popup from system tray), but we then found that it also affected his Compact Flash drive and my USB pen drive. He thinks the problem started when he attempted to install an incompatible version of AutoCad which aborted the installation part-way through. There's no sign in Control There's nothing in the knowledge bases for Microsoft, AutoCad or the PC vendor (Acer) - searching for "device locked". In the case of the CD, the "Computer" application can see the disc's volume label and the amount of used/free space, but cannot access the contents of the disc. Command Prompt gives "access denied". In Safe Mode, the CD works fine. "AG" wrote: Thanks for the advice Freddy. Switched on the machine this morning and the problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
Yes, I managed to fix it eventually! It took me weeks and weeks! As a part of
Acer's Empowering Technology programs, there's a program called eLock Manager. Run this program (or download it from Acer's website). If you haven't used it before (which I hadn't), it'll seem like all your drives are unlocked. Lock all drives, press apply. Then unlock all drives, press apply, and voila! The annoying thing about this program is that it seems to lock the drives without you having done anything apart from downloading and installing the program (or it's already installed when you switch on your laptop the first time). Hope this solves your problem. I'm pretty sure it will! "Zander C" wrote: I have an Acer 5610 and after trying to use a flash drive which was system locked I know find that my DVDdrive is also now locked and I cannot find any way of unlocking it. Anyone any ideas becuas ein this case restarting or trying the next day does not work -- Zanderc "Morten" wrote: I also have an Acer laptop, and I'm experiencing the same problem! How odd... Morten "MartinU" wrote: I've seen this today on a customer's PC. All hardware devices except C: and network drives are locked :-( The customer first noticed that the CD drive was locked (red no-entry sign and "Device locked" popup from system tray), but we then found that it also affected his Compact Flash drive and my USB pen drive. He thinks the problem started when he attempted to install an incompatible version of AutoCad which aborted the installation part-way through. There's no sign in Control There's nothing in the knowledge bases for Microsoft, AutoCad or the PC vendor (Acer) - searching for "device locked". In the case of the CD, the "Computer" application can see the disc's volume label and the amount of used/free space, but cannot access the contents of the disc. Command Prompt gives "access denied". In Safe Mode, the CD works fine. "AG" wrote: Thanks for the advice Freddy. Switched on the machine this morning and the problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
USB device appears locked
Your response was spot once I found the eLock programme I could see that it
was locking both my DVD drive and my Flash drive. I was then unable to onlock both. Thanks for your help -- Zanderc "Morten" wrote: Yes, I managed to fix it eventually! It took me weeks and weeks! As a part of Acer's Empowering Technology programs, there's a program called eLock Manager. Run this program (or download it from Acer's website). If you haven't used it before (which I hadn't), it'll seem like all your drives are unlocked. Lock all drives, press apply. Then unlock all drives, press apply, and voila! The annoying thing about this program is that it seems to lock the drives without you having done anything apart from downloading and installing the program (or it's already installed when you switch on your laptop the first time). Hope this solves your problem. I'm pretty sure it will! "Zander C" wrote: I have an Acer 5610 and after trying to use a flash drive which was system locked I know find that my DVDdrive is also now locked and I cannot find any way of unlocking it. Anyone any ideas becuas ein this case restarting or trying the next day does not work -- Zanderc "Morten" wrote: I also have an Acer laptop, and I'm experiencing the same problem! How odd... Morten "MartinU" wrote: I've seen this today on a customer's PC. All hardware devices except C: and network drives are locked :-( The customer first noticed that the CD drive was locked (red no-entry sign and "Device locked" popup from system tray), but we then found that it also affected his Compact Flash drive and my USB pen drive. He thinks the problem started when he attempted to install an incompatible version of AutoCad which aborted the installation part-way through. There's no sign in Control There's nothing in the knowledge bases for Microsoft, AutoCad or the PC vendor (Acer) - searching for "device locked". In the case of the CD, the "Computer" application can see the disc's volume label and the amount of used/free space, but cannot access the contents of the disc. Command Prompt gives "access denied". In Safe Mode, the CD works fine. "AG" wrote: Thanks for the advice Freddy. Switched on the machine this morning and the problem was gone. Weird as I changed nothing (apart from installed a vista update about gregorian calendar) and the system was on and off several times when I had the problem. I'm pretty sure it wasn't being used by another programme as I could still eject the drive. As for the other options, I guess (hope) I'll never know. Thanks anyway, sorry you took so much time when the problem went away all by itself. AG "freddy" wrote: AG, I don't specifically know how to unlock the devices, but I can offer some ideas of how to troubleshoot the issue. When you press the Eject button on the DVD drive, do you get a message that says this device is in use by another program? If you do, then identify what program or programs use the drive, such as a burning program. It's possible that such a program has a bug that doesn't release the drive after it's finished with it. I've heard of instances of where Nero does this. Check Task Manager (right click task bar and select Task Manager) to check on what is running that could be using the drive. Shut it down if you spot such a user. Check Vista error reports for indications of other problems that could cause such behavior. Click on Start All Programs Maintenance Problem Reports and Solutions. Peruse the report for problems and recommended solutions. I've heard of cases where a virus, or some malware, can also enable this type of behavior (locking one out with red circle with line through it). Great fun for the author of the malware. Scan your system for this possibility. That's all I have for now. Post back on how you do. -- freddy "AG" wrote: I suddenly seem to have my USB storage devices locked on my laptop. The thumbdrive is accessible on other machines with XP but my vista laptop says the device is locked. It appears in 'my computer' with a red ring and line through it as does the DVD drive. How can I unlock them? Very frustrating. |
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