A Windows Vista forum. Vista Banter

Welcome to Vista Banter.

You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact support.

Go Back   Home » Vista Banter forum » Microsoft Windows Vista » Hardware and Windows Vista
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

USB device appears locked



 
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old June 4th 07, 02:26 PM posted to microsoft.public.windows.vista.hardware_devices
AG
external usenet poster
 
Posts: 4
Default USB device appears locked

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.
  #2 (permalink)  
Old June 4th 07, 03:30 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default USB device appears locked

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #3 (permalink)  
Old June 4th 07, 11:19 PM posted to microsoft.public.windows.vista.hardware_devices
AG
external usenet poster
 
Posts: 4
Default USB device appears locked

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #4 (permalink)  
Old August 22nd 07, 01:40 PM posted to microsoft.public.windows.vista.hardware_devices
MartinU
external usenet poster
 
Posts: 1
Default USB device appears locked

I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive
was locked (red no-entry sign and "Device locked" popup from system tray),
but we then found that it also affected his Compact Flash drive and my USB
pen drive.

He thinks the problem started when he attempted to install an incompatible
version of AutoCad which aborted the installation part-way through. There's
no sign in Control

There's nothing in the knowledge bases for Microsoft, AutoCad or the PC
vendor (Acer) - searching for "device locked".

In the case of the CD, the "Computer" application can see the disc's volume
label and the amount of used/free space, but cannot access the contents of
the disc. Command Prompt gives "access denied".

In Safe Mode, the CD works fine.



"AG" wrote:

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #5 (permalink)  
Old November 1st 07, 12:15 AM posted to microsoft.public.windows.vista.hardware_devices
Morten
external usenet poster
 
Posts: 14
Default USB device appears locked

I also have an Acer laptop, and I'm experiencing the same problem! How odd...


Morten

"MartinU" wrote:

I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive
was locked (red no-entry sign and "Device locked" popup from system tray),
but we then found that it also affected his Compact Flash drive and my USB
pen drive.

He thinks the problem started when he attempted to install an incompatible
version of AutoCad which aborted the installation part-way through. There's
no sign in Control

There's nothing in the knowledge bases for Microsoft, AutoCad or the PC
vendor (Acer) - searching for "device locked".

In the case of the CD, the "Computer" application can see the disc's volume
label and the amount of used/free space, but cannot access the contents of
the disc. Command Prompt gives "access denied".

In Safe Mode, the CD works fine.



"AG" wrote:

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #6 (permalink)  
Old November 30th 07, 10:47 PM posted to microsoft.public.windows.vista.hardware_devices
Zander C
external usenet poster
 
Posts: 4
Default USB device appears locked

I have an Acer 5610 and after trying to use a flash drive which was system
locked I know find that my DVDdrive is also now locked and I cannot find any
way of unlocking it. Anyone any ideas becuas ein this case restarting or
trying the next day does not work
--
Zanderc


"Morten" wrote:

I also have an Acer laptop, and I'm experiencing the same problem! How odd...


Morten

"MartinU" wrote:

I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive
was locked (red no-entry sign and "Device locked" popup from system tray),
but we then found that it also affected his Compact Flash drive and my USB
pen drive.

He thinks the problem started when he attempted to install an incompatible
version of AutoCad which aborted the installation part-way through. There's
no sign in Control

There's nothing in the knowledge bases for Microsoft, AutoCad or the PC
vendor (Acer) - searching for "device locked".

In the case of the CD, the "Computer" application can see the disc's volume
label and the amount of used/free space, but cannot access the contents of
the disc. Command Prompt gives "access denied".

In Safe Mode, the CD works fine.



"AG" wrote:

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #7 (permalink)  
Old November 30th 07, 11:23 PM posted to microsoft.public.windows.vista.hardware_devices
Morten
external usenet poster
 
Posts: 14
Default USB device appears locked

Yes, I managed to fix it eventually! It took me weeks and weeks! As a part of
Acer's
Empowering Technology programs, there's a program called eLock Manager. Run
this program (or download it from Acer's website). If you haven't used it
before (which I hadn't), it'll seem like all your drives are unlocked. Lock
all drives, press apply. Then unlock all drives, press apply, and voila!

The annoying thing about this program is that it seems to lock the drives
without you having done anything apart from downloading and installing the
program (or it's already installed when you switch on your laptop the first
time).


Hope this solves your problem. I'm pretty sure it will!



"Zander C" wrote:

I have an Acer 5610 and after trying to use a flash drive which was system
locked I know find that my DVDdrive is also now locked and I cannot find any
way of unlocking it. Anyone any ideas becuas ein this case restarting or
trying the next day does not work
--
Zanderc


"Morten" wrote:

I also have an Acer laptop, and I'm experiencing the same problem! How odd...


Morten

"MartinU" wrote:

I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive
was locked (red no-entry sign and "Device locked" popup from system tray),
but we then found that it also affected his Compact Flash drive and my USB
pen drive.

He thinks the problem started when he attempted to install an incompatible
version of AutoCad which aborted the installation part-way through. There's
no sign in Control

There's nothing in the knowledge bases for Microsoft, AutoCad or the PC
vendor (Acer) - searching for "device locked".

In the case of the CD, the "Computer" application can see the disc's volume
label and the amount of used/free space, but cannot access the contents of
the disc. Command Prompt gives "access denied".

In Safe Mode, the CD works fine.



"AG" wrote:

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

  #8 (permalink)  
Old December 5th 07, 09:41 PM posted to microsoft.public.windows.vista.hardware_devices
Zander C
external usenet poster
 
Posts: 4
Default USB device appears locked

Your response was spot once I found the eLock programme I could see that it
was locking both my DVD drive and my Flash drive. I was then unable to onlock
both.

Thanks for your help
--
Zanderc


"Morten" wrote:

Yes, I managed to fix it eventually! It took me weeks and weeks! As a part of
Acer's
Empowering Technology programs, there's a program called eLock Manager. Run
this program (or download it from Acer's website). If you haven't used it
before (which I hadn't), it'll seem like all your drives are unlocked. Lock
all drives, press apply. Then unlock all drives, press apply, and voila!

The annoying thing about this program is that it seems to lock the drives
without you having done anything apart from downloading and installing the
program (or it's already installed when you switch on your laptop the first
time).


Hope this solves your problem. I'm pretty sure it will!



"Zander C" wrote:

I have an Acer 5610 and after trying to use a flash drive which was system
locked I know find that my DVDdrive is also now locked and I cannot find any
way of unlocking it. Anyone any ideas becuas ein this case restarting or
trying the next day does not work
--
Zanderc


"Morten" wrote:

I also have an Acer laptop, and I'm experiencing the same problem! How odd...


Morten

"MartinU" wrote:

I've seen this today on a customer's PC. All hardware devices except C: and
network drives are locked :-( The customer first noticed that the CD drive
was locked (red no-entry sign and "Device locked" popup from system tray),
but we then found that it also affected his Compact Flash drive and my USB
pen drive.

He thinks the problem started when he attempted to install an incompatible
version of AutoCad which aborted the installation part-way through. There's
no sign in Control

There's nothing in the knowledge bases for Microsoft, AutoCad or the PC
vendor (Acer) - searching for "device locked".

In the case of the CD, the "Computer" application can see the disc's volume
label and the amount of used/free space, but cannot access the contents of
the disc. Command Prompt gives "access denied".

In Safe Mode, the CD works fine.



"AG" wrote:

Thanks for the advice Freddy. Switched on the machine this morning and the
problem was gone. Weird as I changed nothing (apart from installed a vista
update about gregorian calendar) and the system was on and off several times
when I had the problem. I'm pretty sure it wasn't being used by another
programme as I could still eject the drive. As for the other options, I guess
(hope) I'll never know.

Thanks anyway, sorry you took so much time when the problem went away all by
itself.

AG

"freddy" wrote:

AG,

I don't specifically know how to unlock the devices, but I can offer some
ideas of how to troubleshoot the issue.

When you press the Eject button on the DVD drive, do you get a message that
says this device is in use by another program?

If you do, then identify what program or programs use the drive, such as a
burning program. It's possible that such a program has a bug that doesn't
release the drive after it's finished with it. I've heard of instances of
where Nero does this.

Check Task Manager (right click task bar and select Task Manager) to check
on what is running that could be using the drive. Shut it down if you spot
such a user.

Check Vista error reports for indications of other problems that could cause
such behavior. Click on Start All Programs Maintenance Problem Reports
and Solutions. Peruse the report for problems and recommended solutions.

I've heard of cases where a virus, or some malware, can also enable this
type of behavior (locking one out with red circle with line through it).
Great fun for the author of the malware. Scan your system for this
possibility.

That's all I have for now. Post back on how you do.
--
freddy


"AG" wrote:

I suddenly seem to have my USB storage devices locked on my laptop. The
thumbdrive is accessible on other machines with XP but my vista laptop says
the device is locked. It appears in 'my computer' with a red ring and line
through it as does the DVD drive. How can I unlock them? Very frustrating.

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT. The time now is 11:03 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright 2004-2020 Vista Banter.
The comments are property of their posters.