Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Networking with Windows Vista Networking issues and questions with Windows Vista. (microsoft.public.windows.vista.networking_sharing) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
HP All-in-one printers disappearing when there are changes in
It worked for me....thanks Rob!!!
"mlai" wrote: Been there. Done that. No help. "Rob Baxmann" wrote in message ... Re install you hp drivers then goto computer management services. Scroll down to "HP CUE DeviceDiscovery Service" and disable it. "mlai" wrote in message ... Hi, Just wondering if anybody has seen this problem. HP claims that they have not seen this problem (despite I have reported it before...) I have a Photosmart C6180 installed on my network. Under XP, everything seems to work fine. However, on my Vista x64 machines, the printer and fax seems to disappear when there are changes in the network status (for example, resuming from suspend, and disabling and r-enabling the network interfaces, even when the interfaces being changed does not connect to the printer). I would get a Vista error saying that the HP Network Printer Services has stopped responding and then after this happens, I have a very good chance that the C6180 printer and fax will disappear from my list of printers on the machine. When this happens, the only way is to run the HP software (which I downloaded from the web for Vista x64) and add a new printer from there. Has anyone seen this before? Is there a fix? Many thanks. PS. Called local HP and their tech support gave me the stupid response of "We don't know. Maybe don't suspend your computer?". I have a laptop running the software, idiot...... |
|
|||
HP All-in-one printers disappearing when there are changes in
Bobski here- I am having same problem with Vista and HP all in one 3310-
loaded four times, lasts a few days and dissapears. just with vista, not XP Pro. what to do? "Kathi Johnston" wrote: Alan: thanks for responding. I know at this time the HP 7410 is not missing in the registry key you specified. It may go away when I lose the printer, but I just reinstalled the drivers for umteenth time yesterday. No I am going across the network to print. (I think that is what you mean), I am not printing to the HP 7410 printer located ON another computer. Not sure what you mean by inbox drivers. What happens is I go to print, the printer is gone in my list of choices to print to. I go through control panels to see if the printer is there. It's not of course. When I go to reinstall the drivers, the HP software gives me the option to either uninstall or add features. I have to uninstall before I can then RE install the drivers. I know it's not a network issue (then again I had a lot of trouble going through Norton Anti Virus to get my XP machines and Vista Machine to talk and share), because when I do reinstall the drivers the printer is immediately detected Thanks Alan! Kathi "Alan Morris [MSFT]" wrote: Is the printer located in the registry? HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Print\Printers Are the printers local devices targeting the network card on the printer or are these connections to a machine sharing the printers. When you install the inbox driver for this device, does it also get removed? When you say HP detects that they are there, do you mean the printers? Do you know what application is detecting the printers? If HP has software that detects printers who knows what they might do if the printer is no longer detected. -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Kathi Johnston" wrote in message ... I have an HP Officejet 7410 AIO (wireless network printer). I am having the same problem. I have 4 networked machines. 3 XPs, 1 Vista Home Premium (Dell 1705 laptop-Vista was factory installed). The Vista machine keeps losing the printer. It's no where to be found. But you can't reinstall the drivers (which I've conveniently left on my desktop as I've needed them so often), as HP detects that they are there (somewhere). You have to uninstall the drivers to get to reinstall the drivers, just to get the printer back. It's time consuming and annoying. You don't look for the drivers UNLESS you are trying to print. Any help would be great. Thanks, Kathi |
|
|||
HP All-in-one printers disappearing when there are changes in
anyone come up with a fix yet, my hp all in one 3310 has been lost three or
four times "cybergoobr" wrote: It worked for me....thanks Rob!!! "mlai" wrote: Been there. Done that. No help. "Rob Baxmann" wrote in message ... Re install you hp drivers then goto computer management services. Scroll down to "HP CUE DeviceDiscovery Service" and disable it. "mlai" wrote in message ... Hi, Just wondering if anybody has seen this problem. HP claims that they have not seen this problem (despite I have reported it before...) I have a Photosmart C6180 installed on my network. Under XP, everything seems to work fine. However, on my Vista x64 machines, the printer and fax seems to disappear when there are changes in the network status (for example, resuming from suspend, and disabling and r-enabling the network interfaces, even when the interfaces being changed does not connect to the printer). I would get a Vista error saying that the HP Network Printer Services has stopped responding and then after this happens, I have a very good chance that the C6180 printer and fax will disappear from my list of printers on the machine. When this happens, the only way is to run the HP software (which I downloaded from the web for Vista x64) and add a new printer from there. Has anyone seen this before? Is there a fix? Many thanks. PS. Called local HP and their tech support gave me the stupid response of "We don't know. Maybe don't suspend your computer?". I have a laptop running the software, idiot...... |
|
|||
HP All-in-one printers disappearing when there are changes in
"cybergoobr" wrote: It worked for me....thanks Rob!!! "mlai" wrote: Been there. Done that. No help. "Rob Baxmann" wrote in message ... Re install you hp drivers then goto computer management services. Scroll down to "HP CUE DeviceDiscovery Service" and disable it. "mlai" wrote in message ... Hi, Just wondering if anybody has seen this problem. HP claims that they have not seen this problem (despite I have reported it before...) I have a Photosmart C6180 installed on my network. Under XP, everything seems to work fine. However, on my Vista x64 machines, the printer and fax seems to disappear when there are changes in the network status (for example, resuming from suspend, and disabling and r-enabling the network interfaces, even when the interfaces being changed does not connect to the printer). I would get a Vista error saying that the HP Network Printer Services has stopped responding and then after this happens, I have a very good chance that the C6180 printer and fax will disappear from my list of printers on the machine. When this happens, the only way is to run the HP software (which I downloaded from the web for Vista x64) and add a new printer from there. Has anyone seen this before? Is there a fix? Many thanks. PS. Called local HP and their tech support gave me the stupid response of "We don't know. Maybe don't suspend your computer?". I have a laptop running the software, idiot...... |
|
|||
HP all in one printer problem
I get hte same run around fron hp, i have to re-install my printer software at least once a week. This is really getting to be a pain in the u know what. I am running Vista 32 home premium and it used to work just fine on XP. I also have 4 other pc's using vista and all machine encounter he same error with the printer. If someone has heard of a fix i sure would like to know.
EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
|
|||
HP all in one printer problem
I just want to add that this too frustrates me ... everytime Vista seems to
perform an automatic upgrade all my network printers dissapper and I have to reinstall, but of course I don't notice until I really want to print. If anyone has found a solution (which I presume is currently a Vista problem) please let me know. I am tired of my printer being gone everytime I need it. "Greg Webb" wrote: I get hte same run around fron hp, i have to re-install my printer software at least once a week. This is really getting to be a pain in the u know what. I am running Vista 32 home premium and it used to work just fine on XP. I also have 4 other pc's using vista and all machine encounter he same error with the printer. If someone has heard of a fix i sure would like to know. EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
|
|||
HP all in one printer problem
I am becoming very frustrated by what seems to be the same issue everyone is
discussing printers dissappearing (usually when Vista does an automatic upgrade it seems). Of course it always occurs when I most need the printer and therefore I have to go throught the lengthy install for my wireless HP printer. Has anyone found a solution (to what I presume is a vista issue)? "Greg Webb" wrote: I get hte same run around fron hp, i have to re-install my printer software at least once a week. This is really getting to be a pain in the u know what. I am running Vista 32 home premium and it used to work just fine on XP. I also have 4 other pc's using vista and all machine encounter he same error with the printer. If someone has heard of a fix i sure would like to know. EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com |
|
|||
HP All-in-one printers disappearing when there are changes in the network status
Just a suggestion/idea...how many have UAC enabled? Have you tried turning UAC off, then reinstalling the photosmart drivers? Good luck, Mike -- MikeWilson |
|
|||
HP All-in-one printers disappearing when there are changes in
I am only average with moving around computers (significantly better than my
parents though) ... what is UAC enabled mean? How would I know if it is UAC enabled? How/why would turning it off eliminate the printers dissappearing each time my system seems to upgrade itself? "MikeWilson" wrote: Just a suggestion/idea...how many have UAC enabled? Have you tried turning UAC off, then reinstalling the photosmart drivers? Good luck, Mike -- MikeWilson |
|
|||
HP All-in-one printers disappearing when there are changes in the network status
Hello, some folks over at the HP ITRC forums have found the definitive fix, setting the HP CUE DeviceDiscovery Service to disabled. Here's the link to those articles. Check at the bottom of the thread for the instructions, and Good luck, Mike 'IT Resource Center forums - HP C6180 Problems' (http://forums1.itrc.hp.com/service/f...77465+28353475) -- MikeWilson |