I have tried everything possible to get my HP PSC 500 to work with Vista, I
had no problems with XP. The driver is there, but it presents an error when I
go to print. I have contacted HP and they tell me because my machine, which
is in perfect working condition, is 5 yrs old it will not work with Vista. I
find this totally unacceptable and would like to find a solution to this
other than spending more money unneccessarily to get a 2nd printer that I
don't want or have room for
Any real suggestions out there?

--
VISTA IS EVIL


"mlai" wrote:

Hi,
Just wondering if anybody has seen this problem. HP claims that they
have not seen this problem (despite I have reported it before...)

I have a Photosmart C6180 installed on my network. Under XP, everything
seems to work fine. However, on my Vista x64 machines, the printer and fax
seems to disappear when there are changes in the network status (for
example, resuming from suspend, and disabling and r-enabling the network
interfaces, even when the interfaces being changed does not connect to the
printer). I would get a Vista error saying that the HP Network Printer
Services has stopped responding and then after this happens, I have a very
good chance that the C6180 printer and fax will disappear from my list of
printers on the machine.

When this happens, the only way is to run the HP software (which I
downloaded from the web for Vista x64) and add a new printer from there.

Has anyone seen this before? Is there a fix?

Many thanks.

PS. Called local HP and their tech support gave me the stupid response of
"We don't know. Maybe don't suspend your computer?". I have a laptop
running the software, idiot......