What was the Adobe update for?
Drivers can corrupt the memory of the process they are run in resulting in
that process terminating.


The command prompt needs to be run as administrator, that why you are
getting the access denied error.


You will need to delete the drivers corrupting the spooler memory.


http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Eddie" wrote in message
...
Dear Alan,

Thanks for your help in this. I trust that we are making progress.

"Alan Morris [MSFT]" wrote:

Launch the event viewer to view the application and system events. It's
in
Admin tools

Okay, I found it. I looked in the system and application events and I did
not find anything that appears out of place except for the print spooler
suddenly terminating three times and Windows attempting to restart it
twice.
I did eliminate the Adobe update, since that actually came a few hours
later
the same day. Let me know if there is something in particular I should be
looking for.

Open an elevated command prompt and type

net start spooler

Are there any errors or does the spooler start successfully? The spooler
does pause about a minute before loading all the driver data.

Yes, I immediately got an error message:

System error 5 has occurred.

Access is denied.

also verify that there are no pending print jobs located in
\windows\system32\spool\printers

I verified that folder is empty.

"Eddie" wrote in message
...
Dear Alan,

Thank you for your reply.

"Alan Morris [MSFT]" wrote:

Are there any system or application events when the spooler
terminates.

I am not certain what you are asking, but I think the answer is "No".
Each
time I start my machine, as it boots I get the error message:

"Spooler SubSystem App stopped working and was closed"

This also happens when I manually restart the Print Spooler Service
after
about one minute. This problem just came up one morning for no
apparent
reason. The only change of which I am aware was an update from Adobe
Reader.
I have tried uninstalling Adobe Reader, but it did not help the
problem.
I
checked the Windows update schedule, but the only updates that occurred
at
the time this problem began were Defender definition updates. I also
tried a
System Restore twice, but each time it failed when trying to restore
the
registry.

Any help you can offer is deeply appreciated.

"Eddie" wrote in message
...
Dear Boba,

I have removed my printer, following the procedure from the KB
article,
but
I cannot get the print spooler to function. I start it in services,
but
after a minute or so it crashes. So I cannot reinstall the driver
for
my
printer. I do not have the LexBCE Server installed and there are no
dependencies listed for Print Spooler (other than DCOM Process
Server
Launcher).

It seems like the Print Spooler is corrupted. How can I
repair/restore
the
print spooler in Vista Home Premium? I found the KB article for XP,
but I
don't think that would work with Vista since the installation
procedure
is
very different.

"Boba & Ilinka" wrote:

On the site mention in your post go only to register and remove
your
printer. Reinstall drivers for the printer. Go to the acro reader
and
set
printer so that it print acro document as an image.
It worked for me.

Boba Vankufer


"Eddie" wrote in message
...
I need some help, please. I am running Vista Home Premium
(32-bit).
I
been
receiving an error message each morning when I turn on my machine
"Spooler
SubSystem App stopped working and was closed". My local printer
does
not
work, nor can I print across my LAN. I wrote a question about
this
before
and received a suggestion to try this:

http://support.microsoft.com/default...b;en-us;324757

But that did not help the problem. I also tried a system restore
to
before
the time the printer problem occurred, but it failed twice when
it
came
to
point of restoring the registry. The only thing that happened to
my
machine
at the time of the spooler failure was an update to Adobe Reader,
so
I
also
tried uninstalling that, but still no success. I am at wit's end
and I
really need to be able to print (for preparing my taxes). Can
anyone
help?