(cross-post added to Vista Networking)
"Blasius" wrote in message
...
I have a broadband ethernet connection.
When I click on Welcome Center - Connect to Internet
Error: Internet Exlorer has stopped
So I can never connect to IE from Weclome center.
Could anyone please tell me how I troubleshoot this issue.


You might have more luck posting to a Vista-specific newsgroup.
Responders here who don't have Vista (e.g. me) may not have a clue
what clicking on Welcome Center is supposed to do nor how it is
implemented.

As a guess, does it make any difference if IE is already open
and connected when you do this? E.g. something which may be related
to what you are seeing occasionally happens for me with XP's Help and
Support Center (e.g. after pressing Win-F1) if I try to use that as the first
application after rebooting or reconnecting. (I have DSL with PPPoE.)
It appears that that app is a bit less tolerant of not having an immediately
available Internet connection than IE or OE, which at least will give me
a Work Offline/Retry choice as a signal that the Internet connection
isn't quite established when it try to open a remote support document.
FWIW I consider this just a fact of life with PPPoE and deal with
the retries or workarounds required.


HTH

Robert Aldwinckle
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