Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
a different USB question
I use the Jungo WinDriver to create an install for my proprietary USB
device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |
|
|||
a different USB question
Galen,
It's hard to say what the problem is. Not all computers are the same. That is, they may have different motherboards, chipsets, chipset drivers and BIOSs, all of which can impact on the way USB reacts. There are other variables as well. One thing you can try is to delete the INFCACHE.1 file, which can get corrupted with bad data and cause issues with identifying drivers. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Under that tab you can give yourself permission, because you are the Administrator. It does no harm to delete the file, even when it has nothing to do with the problem. This step sometimes works, but sometimes not. Let us know what happens. Vista Home should be able to recognize your USB device if other versions of Vista can do it, but this assumes that other variables don't cause a problem. -- freddy "Galen Somerville" wrote: I use the Jungo WinDriver to create an install for my proprietary USB device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |
|
|||
a different USB question
I should have mentioned that I deleted the INFCACHE file based on your
responses to other people. Does Vista have a Wizard that is supposed to take over when you connect a new USB device? Galen "freddy" wrote in message ... Galen, It's hard to say what the problem is. Not all computers are the same. That is, they may have different motherboards, chipsets, chipset drivers and BIOSs, all of which can impact on the way USB reacts. There are other variables as well. One thing you can try is to delete the INFCACHE.1 file, which can get corrupted with bad data and cause issues with identifying drivers. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Under that tab you can give yourself permission, because you are the Administrator. It does no harm to delete the file, even when it has nothing to do with the problem. This step sometimes works, but sometimes not. Let us know what happens. Vista Home should be able to recognize your USB device if other versions of Vista can do it, but this assumes that other variables don't cause a problem. -- freddy "Galen Somerville" wrote: I use the Jungo WinDriver to create an install for my proprietary USB device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |
|
|||
a different USB question
Galen,
I've not seen a wizard for use in installing USB devices. Installing USB devices is supposed to be no different than installing other devices, and for those devices that are natively supported by windows, substantially automatic, as far as I know. However, there is more to this than just the operating system, as indicated in my earlier comments. The operating system needs the cooperation of the rest of the components included in a computer, including the USB device itself; it must comply with the USB standards. Sometimes devices don't comply sufficiently, but who knows what the issue is in your situation. One thing you can do to try to resolve this problem, is to conduct more involved troubleshooting. HP established the following site to assist its customers in resolving just the kind of problem you are having. Since USB is a universal standard, the steps involved at the site can apply to anyone. Take a look, if you're so inclined, to see whether you can identify something to resolve your problem, he http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 I've directed others to this site, and some have responded that they found a solution. Let us know whether you find something. -- freddy "Galen Somerville" wrote: I should have mentioned that I deleted the INFCACHE file based on your responses to other people. Does Vista have a Wizard that is supposed to take over when you connect a new USB device? Galen "freddy" wrote in message ... Galen, It's hard to say what the problem is. Not all computers are the same. That is, they may have different motherboards, chipsets, chipset drivers and BIOSs, all of which can impact on the way USB reacts. There are other variables as well. One thing you can try is to delete the INFCACHE.1 file, which can get corrupted with bad data and cause issues with identifying drivers. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Under that tab you can give yourself permission, because you are the Administrator. It does no harm to delete the file, even when it has nothing to do with the problem. This step sometimes works, but sometimes not. Let us know what happens. Vista Home should be able to recognize your USB device if other versions of Vista can do it, but this assumes that other variables don't cause a problem. -- freddy "Galen Somerville" wrote: I use the Jungo WinDriver to create an install for my proprietary USB device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |
|
|||
a different USB question
Well that was interesting. There was nothing in the article, per se, that
covered my situation. But I got to thinking about it and uninstalled the Jungo driver. I rebooted with USB device turned on. Sure enough it wanted to find the driver. I pointed to Windows\Inf and it installed the app's driver. Of course running the app gave a USB not found message. So now I ran the Jungo install to put in the kernel drivers and the app worked. So Vista wants the app driver first. Then the kernel driver. Thinking back to the Business edition I had completely removed a Jungo driver that was not compatible but I never removed the old app inf file. It was the old app driver that was used because it was there before I installed the Jungo kernel drivers. So my Vista install has to be reversed from the Win98 and XP installs. First put the app driver in Windows\Inf and then turn on the USB device. Running the app will fail at this point. Now install the kernel driver. I will make a clean install of Vista on another test computer to verify this. Thank heavens for the MSDN subscription. Galen "freddy" wrote in message ... Galen, I've not seen a wizard for use in installing USB devices. Installing USB devices is supposed to be no different than installing other devices, and for those devices that are natively supported by windows, substantially automatic, as far as I know. However, there is more to this than just the operating system, as indicated in my earlier comments. The operating system needs the cooperation of the rest of the components included in a computer, including the USB device itself; it must comply with the USB standards. Sometimes devices don't comply sufficiently, but who knows what the issue is in your situation. One thing you can do to try to resolve this problem, is to conduct more involved troubleshooting. HP established the following site to assist its customers in resolving just the kind of problem you are having. Since USB is a universal standard, the steps involved at the site can apply to anyone. Take a look, if you're so inclined, to see whether you can identify something to resolve your problem, he http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 I've directed others to this site, and some have responded that they found a solution. Let us know whether you find something. -- freddy "Galen Somerville" wrote: I should have mentioned that I deleted the INFCACHE file based on your responses to other people. Does Vista have a Wizard that is supposed to take over when you connect a new USB device? Galen "freddy" wrote in message ... Galen, It's hard to say what the problem is. Not all computers are the same. That is, they may have different motherboards, chipsets, chipset drivers and BIOSs, all of which can impact on the way USB reacts. There are other variables as well. One thing you can try is to delete the INFCACHE.1 file, which can get corrupted with bad data and cause issues with identifying drivers. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Under that tab you can give yourself permission, because you are the Administrator. It does no harm to delete the file, even when it has nothing to do with the problem. This step sometimes works, but sometimes not. Let us know what happens. Vista Home should be able to recognize your USB device if other versions of Vista can do it, but this assumes that other variables don't cause a problem. -- freddy "Galen Somerville" wrote: I use the Jungo WinDriver to create an install for my proprietary USB device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |
|
|||
a different USB question
Galen,
Any landing you can walk away from is a good landing. Yes, indeed, that was interesting. You never know. One poster couldn't get her Vista to recognize a USB hub. Another poster couldn't get her Vista based computer to recognize her USB external hard driver until she connected it to a USB hub. Go figure. -- freddy "Galen Somerville" wrote: Well that was interesting. There was nothing in the article, per se, that covered my situation. But I got to thinking about it and uninstalled the Jungo driver. I rebooted with USB device turned on. Sure enough it wanted to find the driver. I pointed to Windows\Inf and it installed the app's driver. Of course running the app gave a USB not found message. So now I ran the Jungo install to put in the kernel drivers and the app worked. So Vista wants the app driver first. Then the kernel driver. Thinking back to the Business edition I had completely removed a Jungo driver that was not compatible but I never removed the old app inf file. It was the old app driver that was used because it was there before I installed the Jungo kernel drivers. So my Vista install has to be reversed from the Win98 and XP installs. First put the app driver in Windows\Inf and then turn on the USB device. Running the app will fail at this point. Now install the kernel driver. I will make a clean install of Vista on another test computer to verify this. Thank heavens for the MSDN subscription. Galen "freddy" wrote in message ... Galen, I've not seen a wizard for use in installing USB devices. Installing USB devices is supposed to be no different than installing other devices, and for those devices that are natively supported by windows, substantially automatic, as far as I know. However, there is more to this than just the operating system, as indicated in my earlier comments. The operating system needs the cooperation of the rest of the components included in a computer, including the USB device itself; it must comply with the USB standards. Sometimes devices don't comply sufficiently, but who knows what the issue is in your situation. One thing you can do to try to resolve this problem, is to conduct more involved troubleshooting. HP established the following site to assist its customers in resolving just the kind of problem you are having. Since USB is a universal standard, the steps involved at the site can apply to anyone. Take a look, if you're so inclined, to see whether you can identify something to resolve your problem, he http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 I've directed others to this site, and some have responded that they found a solution. Let us know whether you find something. -- freddy "Galen Somerville" wrote: I should have mentioned that I deleted the INFCACHE file based on your responses to other people. Does Vista have a Wizard that is supposed to take over when you connect a new USB device? Galen "freddy" wrote in message ... Galen, It's hard to say what the problem is. Not all computers are the same. That is, they may have different motherboards, chipsets, chipset drivers and BIOSs, all of which can impact on the way USB reacts. There are other variables as well. One thing you can try is to delete the INFCACHE.1 file, which can get corrupted with bad data and cause issues with identifying drivers. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security you know. Just right click the file, select Properties and then click on the security tab. Under that tab you can give yourself permission, because you are the Administrator. It does no harm to delete the file, even when it has nothing to do with the problem. This step sometimes works, but sometimes not. Let us know what happens. Vista Home should be able to recognize your USB device if other versions of Vista can do it, but this assumes that other variables don't cause a problem. -- freddy "Galen Somerville" wrote: I use the Jungo WinDriver to create an install for my proprietary USB device. This install goes beyond the usual USB driver in that it imbeds itself into the kernel and creates a new entry in Device Manager. This new entry is not under the USB headings. In addition a driver for my app is created as an inf file and is placed in Windows\Inf. This same install has been used on a Vista Business edition and works fine. When installing on a Vista Home edition, the Jungo driver is installed and the Device Manager entry appears. However when the USB device is first turned on (connected to a USB port), nothing happens. The connect sound is heard and that's it. Normally on Win98, WinXP and Vista Business, the first connection of the device causes a search for device drivers. And, of course, it's found in Windows\Inf. This places an item under the Jungo heading in Device Manager. Is Vista Home just to dense to figure it out? All of the above is done as an Administrator. Galen |