You need to hang in there. I called the US help desk early in the
morning and got a really helpful guy. I forget his name or I would give
it to you. He needs to direct you to a special hidden site which
contains ALL of their downloads. He will create unique 1 time use ID and
Password that will allow you to download the file. [I went back to the
site a 2nd time later in the day and my ID / Password no longer worked.]
You just need to get a hold of the right person to grant you access.
Once you get the file it works like a charm. FYI ~ I did advise their
technical department that the 300 driver works on a 64-bit machine and
works perfectly with the S500. I wish I could email you the file but
it's way too big 600MB+. PM me if you have any ideas.


--
Joe Treaf