(cross-post added to Vista Networking)
"Jason Hudson" wrote in message
...
I just got a new machine from Acer and it came with Vista Home Basic installed.

I can connect to the Internet via my dial up account and Internet Explorer
will go out there and I can surf all day long. However, Internet Explorer is
the only thing that will connect. My iTunes will not connect and when I try
to sync to the iTunes server, it immediately cuts me off and says the server
is unavailable. Mozilla FireFox won't connect to my home page (yahoo.com)
and the interesting thing is that Outlook will send email but will not
download email.

I've turned off everything I can think off - Windows Firewall, Antivirus,
Windows Defender - I've changed the properties of my connection to all
thinkable configurations (thinkable by me anyways) and any other
Internet-like properties I can find but nothing seems to work. I can ping
yahoo.com servers and any other servers and I get a reply and I can run
tracert to all the servers as well. No problems there. But, I know they use
a different protocol. However, TCP/IP works with IE 7 so why wouldn't it
work with FireFox or anything else on my computer. The POP3 protocol doesn't
seem to be working or at least allowing anything in.

What could possibly be preventing me from using anything but Internet
Explorer to surf the Internet?


Your ISP. Does it require you to check for proxy settings?

On XP I would use netcap + Ethereal to do a packet trace
as proof that the ISP server is the cause of the problem.
E.g. compare what the requests from the different browsers look like
and the responses they get. If the only difference is User-Agent
you may be able to spoof an IE User-Agent with Firefox.

As for problems with ports other than 80 (HTTP server) you could try
using telnet to simulate a connection.


Cross-post to Vista Networking added.
Link to existing subthreads:

http://www.microsoft.com/communities...a-51ad16a057af


Good luck

Robert Aldwinckle
---

I will check with my ISP for that specific question because I don't think I
asked that very specific question of them. I just played dumb and allowed
them to go through their own troubleshooting methods.

However, regarding ports, I checked those as well. I know that various
ports are working other than 80 because I can connect with https: (port
143???), the ECHO port is working (port 7????), POP3 is working I think as I
can send email, I just can't receive.

What is netcap+Ethereal?

Your ISP. Does it require you to check for proxy settings?

On XP I would use netcap + Ethereal to do a packet trace
as proof that the ISP server is the cause of the problem.
E.g. compare what the requests from the different browsers look like
and the responses they get. If the only difference is User-Agent
you may be able to spoof an IE User-Agent with Firefox.

As for problems with ports other than 80 (HTTP server) you could try
using telnet to simulate a connection.


Cross-post to Vista Networking added.
Link to existing subthreads:

http://www.microsoft.com/communities...a-51ad16a057af


Good luck

Robert Aldwinckle
---

Microsoft® Windows® XP and Windows Server® 2003 include built-in network
capture tools such as Netcap and Rasdiag that can capture local network
traffic without having to install products such as Netmon or Ethereal. Use
tools such as Windows Network Monitor (NetMon) and Windows Sysinternals
TDIMon for network data analysis. Windows Sysinternals tools can be
downloaded from the Windows Sysinternals page on Microsoft TechNet.
http://www.microsoft.com/technet/sec...01f590df3.mspx

There is a tool called netcap.exe on the Windows XP CD (even for Home
Edition) that can be used to make captures that you can read into Ethereal.

You install netcap.exe by running setup.exe in the Support/Tools directory
on the CD. The NetworkMonitor driver will
be installed when you run netcap.exe.

Description of the Network Monitor Capture Utility
http://support.microsoft.com/?kbid=310875

Ethereal
http://www.ethereal.com/faq.html#q5.16
--
Gistcheckin


"Jason Hudson" wrote:

I will check with my ISP for that specific question because I don't think I
asked that very specific question of them. I just played dumb and allowed
them to go through their own troubleshooting methods.

However, regarding ports, I checked those as well. I know that various
ports are working other than 80 because I can connect with https: (port
143???), the ECHO port is working (port 7????), POP3 is working I think as I
can send email, I just can't receive.

What is netcap+Ethereal?

Your ISP. Does it require you to check for proxy settings?

On XP I would use netcap + Ethereal to do a packet trace
as proof that the ISP server is the cause of the problem.
E.g. compare what the requests from the different browsers look like
and the responses they get. If the only difference is User-Agent
you may be able to spoof an IE User-Agent with Firefox.

As for problems with ports other than 80 (HTTP server) you could try
using telnet to simulate a connection.


Cross-post to Vista Networking added.
Link to existing subthreads:

http://www.microsoft.com/communities...a-51ad16a057af


Good luck

Robert Aldwinckle
---

"Gistcheckin" wrote in message
...
Microsoft® Windows® XP and Windows Server® 2003 include built-in network
capture tools such as Netcap and Rasdiag that can capture local network
traffic without having to install products such as Netmon or Ethereal.


Live and learn! I had not noticed rasdiag.exe before... Thanks. ; )


Use
tools such as Windows Network Monitor (NetMon) and Windows Sysinternals
TDIMon for network data analysis. Windows Sysinternals tools can be
downloaded from the Windows Sysinternals page on Microsoft TechNet.
http://www.microsoft.com/technet/sec...01f590df3.mspx

There is a tool called netcap.exe on the Windows XP CD (even for Home
Edition) that can be used to make captures that you can read into Ethereal.

You install netcap.exe by running setup.exe in the Support/Tools directory
on the CD. The NetworkMonitor driver will
be installed when you run netcap.exe.

Description of the Network Monitor Capture Utility
http://support.microsoft.com/?kbid=310875

Ethereal
http://www.ethereal.com/faq.html#q5.16


What do you think of this?

http://www.wireshark.org/faq.html#q1.2

In one thread last year when I mentioned Ethereal the poster found that instead,
downloaded it and then claimed her AV had detected something suspicious
in it.

Naturally today has to be the day when Google Groups is acting up
and the web interface appears to have purged the thread I'm basing
my recollection on. (So I can't give you a link to check.) ; ]


Robert
---

And, thank you, Robert. I don't use all these tools being the one and only
personal home/office UNHEARD of USER typecast. LOL.
--
Gistcheckin


"Robert Aldwinckle" wrote:

(cross-post added to Vista Networking)
"Jason Hudson" wrote in message
...
I just got a new machine from Acer and it came with Vista Home Basic installed.

I can connect to the Internet via my dial up account and Internet Explorer
will go out there and I can surf all day long. However, Internet Explorer is
the only thing that will connect. My iTunes will not connect and when I try
to sync to the iTunes server, it immediately cuts me off and says the server
is unavailable. Mozilla FireFox won't connect to my home page (yahoo.com)
and the interesting thing is that Outlook will send email but will not
download email.

I've turned off everything I can think off - Windows Firewall, Antivirus,
Windows Defender - I've changed the properties of my connection to all
thinkable configurations (thinkable by me anyways) and any other
Internet-like properties I can find but nothing seems to work. I can ping
yahoo.com servers and any other servers and I get a reply and I can run
tracert to all the servers as well. No problems there. But, I know they use
a different protocol. However, TCP/IP works with IE 7 so why wouldn't it
work with FireFox or anything else on my computer. The POP3 protocol doesn't
seem to be working or at least allowing anything in.

What could possibly be preventing me from using anything but Internet
Explorer to surf the Internet?


Your ISP. Does it require you to check for proxy settings?

On XP I would use netcap + Ethereal to do a packet trace
as proof that the ISP server is the cause of the problem.
E.g. compare what the requests from the different browsers look like
and the responses they get. If the only difference is User-Agent
you may be able to spoof an IE User-Agent with Firefox.

As for problems with ports other than 80 (HTTP server) you could try
using telnet to simulate a connection.


Cross-post to Vista Networking added.
Link to existing subthreads:

http://www.microsoft.com/communities...a-51ad16a057af


Good luck

Robert Aldwinckle
---