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I recently purchased a Dell Inspiron 6400 laptop for my daughters Grad
and cannot maintain a connection with my Linksys WRT54G for more than a few minutes. Network sharing center shows the connection disappearing and then it retries to connect. Sometimes it's successful, other times I have to boot. The best minds at Dell support have been unable to help in any way, and apparently because the 30 days have elapsed since the purchase (27 of which the laptop was gift-wrapped and hidden in my closet), Dell refuses to consider my offer to exchange my Vista Home Premium license for a Windows XP license Please let me know what I can do to help trace this problem. I was about to install a copy of Windows XP Pro that I have in an attempt to fix the laptop, but I would prefer to get the Vista problem solved. Thanks, Steve |
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On Wed, 04 Jul 2007 11:24:09 -0700, SteveO wrote:
I recently purchased a Dell Inspiron 6400 laptop for my daughters Grad and cannot maintain a connection with my Linksys WRT54G for more than a few minutes. Network sharing center shows the connection disappearing and then it retries to connect. Sometimes it's successful, other times I have to boot. The best minds at Dell support have been unable to help in any way, and apparently because the 30 days have elapsed since the purchase (27 of which the laptop was gift-wrapped and hidden in my closet), Dell refuses to consider my offer to exchange my Vista Home Premium license for a Windows XP license Please let me know what I can do to help trace this problem. I was about to install a copy of Windows XP Pro that I have in an attempt to fix the laptop, but I would prefer to get the Vista problem solved. Thanks, Steve Steve, What's in the neighbourhood, and what signal strength are you getting? Measure objectively please. http://nitecruzr.blogspot.com/2006/06/analyse-your-wifi-environment.html http://nitecruzr.blogspot.com/2006/0...vironment.html What WiFi Client are you running? Only run one. http://nitecruzr.blogspot.com/2006/01/stabilise-your-wifi-use-only-one-wifi.html http://nitecruzr.blogspot.com/2006/0...-one-wifi.html Since you've been talking to Dell, did they make sure that you have the most current drivers? http://nitecruzr.blogspot.com/2005/08/driver-updates-from-microsoft-please.html http://nitecruzr.blogspot.com/2005/0...ft-please.html -- Cheers, Chuck, MS-MVP 2005-2007 [Windows - Networking] http://nitecruzr.blogspot.com/ Paranoia is not a problem, when it's a normal response from experience. My email is AT DOT actual address pchuck mvps org. |
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If disabling the wireless security, can you have a good connection? Or this link may help,
Vista Wireless IssuesPost Posted: Wed Mar 14, 2007 4:26 am Post subject: Vista: Wireless connectivity issue ... The wireless connection may drop when you use battery power. ... http://www.chicagotech.net/vista/vistawireless.htm Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "SteveO" wrote in message oups.com... I recently purchased a Dell Inspiron 6400 laptop for my daughters Grad and cannot maintain a connection with my Linksys WRT54G for more than a few minutes. Network sharing center shows the connection disappearing and then it retries to connect. Sometimes it's successful, other times I have to boot. The best minds at Dell support have been unable to help in any way, and apparently because the 30 days have elapsed since the purchase (27 of which the laptop was gift-wrapped and hidden in my closet), Dell refuses to consider my offer to exchange my Vista Home Premium license for a Windows XP license Please let me know what I can do to help trace this problem. I was about to install a copy of Windows XP Pro that I have in an attempt to fix the laptop, but I would prefer to get the Vista problem solved. Thanks, Steve |
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Intel 3945 wireless?
If yes, there are lots of folks with issues with this NIC. try this http://support.us.dell.com/support/d...&fileid=203417 On Wed, 04 Jul 2007 11:24:09 -0700, SteveO wrote: I recently purchased a Dell Inspiron 6400 laptop for my daughters Grad and cannot maintain a connection with my Linksys WRT54G for more than a few minutes. Network sharing center shows the connection disappearing and then it retries to connect. Sometimes it's successful, other times I have to boot. The best minds at Dell support have been unable to help in any way, and apparently because the 30 days have elapsed since the purchase (27 of which the laptop was gift-wrapped and hidden in my closet), Dell refuses to consider my offer to exchange my Vista Home Premium license for a Windows XP license Please let me know what I can do to help trace this problem. I was about to install a copy of Windows XP Pro that I have in an attempt to fix the laptop, but I would prefer to get the Vista problem solved. Thanks, Steve -- Barb Bowman MS Windows-MVP http://www.microsoft.com/windowsxp/e...ts/bowman.mspx http://blogs.digitalmediaphile.com/barb/ |
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Comments inline below:
What's in the neighbourhood, and what signal strength are you getting? Measure objectively please. http://nitecruzr.blogspot.com/2006/06/analyse-your-wifi-environment.html http://nitecruzr.blogspot.com/2006/0...vironment.html I have a 2 yr old Inspiron 1600 running XP Home with Wireless and it has worked flawlessly since the day I bought it. I also have a Nintendo Wii and a Linksys Media Center extender - same thing - absolutely no problem with wireless after it is configured. The dialogs in Vista show 5 green bars. I have no trouble getting a connection, just maintaining it. What WiFi Client are you running? Only run one. http://nitecruzr.blogspot.com/2006/01/stabilise-your-wifi-use-only-one-wifi.html http://nitecruzr.blogspot.com/2006/0...-one-wifi.html I believe the laptop uses a Dell 1390 WLAN minicard - so whatever ships with their Vista Home Premium config Since you've been talking to Dell, did they make sure that you have the most current drivers? http://nitecruzr.blogspot.com/2005/08/driver-updates-from-microsoft-please.html http://nitecruzr.blogspot.com/2005/0...ft-please.html Yes, we did update the driver to the latest version, and I even obtained hotfix Q935222 again to no avail. |
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haven't tried that yet, but will try later as a test and report back
I did try configuring a static IP and setting the ArpRetryCount registry value to 0 (both suggested in other postings in various blogs and newsgroups). "Robert L [MVP - Networking]" wrote in message ... If disabling the wireless security, can you have a good connection? Or this link may help, Vista Wireless Issues Post Posted: Wed Mar 14, 2007 4:26 am Post subject: Vista: Wireless connectivity issue ... The wireless connection may drop when you use battery power. ... http://www.chicagotech.net/vista/vistawireless.htm Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "SteveO" wrote in message oups.com... I recently purchased a Dell Inspiron 6400 laptop for my daughters Grad and cannot maintain a connection with my Linksys WRT54G for more than a few minutes. Network sharing center shows the connection disappearing and then it retries to connect. Sometimes it's successful, other times I have to boot. The best minds at Dell support have been unable to help in any way, and apparently because the 30 days have elapsed since the purchase (27 of which the laptop was gift-wrapped and hidden in my closet), Dell refuses to consider my offer to exchange my Vista Home Premium license for a Windows XP license Please let me know what I can do to help trace this problem. I was about to install a copy of Windows XP Pro that I have in an attempt to fix the laptop, but I would prefer to get the Vista problem solved. Thanks, Steve |
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"Barb Bowman" wrote in message ... Intel 3945 wireless? If yes, there are lots of folks with issues with this NIC. try this http://support.us.dell.com/support/d...&fileid=203417 No I have the Dell 1390 WLAN Minicard with the latest drivers. |
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Tonight I used the brand new 3.1 version of Netmon to capture the
event. I have a 16 MB capture showing the connection to the wireless network, working briefly ( 2 minutes), then it freezes, and ultimately drops the connection and reconnects (but the connection will still not transfer any data via the web) If anyone at Microsoft is monitoring this post and is interested in reviewing my capture, if you set up a workspace and forward the details to me I will upload the file. Thanks Steve Smith |
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Check if the Linksys and wireless adapter have a new driver or firmware. Or this post may help,
Frequently unable to get an IP via DHCP with Vista http://www.chicagotech.net/netforums...opic.php?t=974 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "SteveO" wrote in message ups.com... Disabled network security - no difference. |
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