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The laptop will connect to internet if I make the network unsecured, but will
not connect to internet if I secure network. I have tried contacting microsoft who says it is a gateway problem who says it is a internet provider problem who says it is a linksys problem who says it is a microsoft problem. Some one please help me. This is crazy. I have a linksys wrt54gs. all other computers (3 wireless) connect without problem (all XP) this one will connect with local access only. It is so frustrating that microsoft will not stand behind their product and give support. |
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Try MS update first. post back with the result.
Vista: Wireless connectivity issueAlso, try to install MS Update of fixing the security, usability, and manageability improvements for Windows Vista wireless clients ... http://www.chicagotech.net/netforums...opic.php?t=507 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "LLoquist" wrote in message ... The laptop will connect to internet if I make the network unsecured, but will not connect to internet if I secure network. I have tried contacting microsoft who says it is a gateway problem who says it is a internet provider problem who says it is a linksys problem who says it is a microsoft problem. Some one please help me. This is crazy. I have a linksys wrt54gs. all other computers (3 wireless) connect without problem (all XP) this one will connect with local access only. It is so frustrating that microsoft will not stand behind their product and give support. |
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I've had this issue also and called linksys. They walked me through this tho
and don't remember all the steps. I had to put the IP address including the dots (198.xxx.x.x.) in the address bar w/no www and it brought up the site for setup and we corrected the secured feature under the security tab. You can try that, it won't hurt. "Robert L [MVP - Networking]" wrote: Try MS update first. post back with the result. Vista: Wireless connectivity issueAlso, try to install MS Update of fixing the security, usability, and manageability improvements for Windows Vista wireless clients ... http://www.chicagotech.net/netforums...opic.php?t=507 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "LLoquist" wrote in message ... The laptop will connect to internet if I make the network unsecured, but will not connect to internet if I secure network. I have tried contacting microsoft who says it is a gateway problem who says it is a internet provider problem who says it is a linksys problem who says it is a microsoft problem. Some one please help me. This is crazy. I have a linksys wrt54gs. all other computers (3 wireless) connect without problem (all XP) this one will connect with local access only. It is so frustrating that microsoft will not stand behind their product and give support |
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thanks for the info....I found out the problem and hopefully will be able to
get gateway to help. It seems to be the realtek adapter is not compatable with WEP encryption. I disabled the realtek adapter and installed a linksys wireless g USB adapter and it signs on perfectly. so on to gateway to let them know it is their hardware problem. thank you "Robert L [MVP - Networking]" wrote: Try MS update first. post back with the result. Vista: Wireless connectivity issueAlso, try to install MS Update of fixing the security, usability, and manageability improvements for Windows Vista wireless clients ... http://www.chicagotech.net/netforums...opic.php?t=507 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "LLoquist" wrote in message ... The laptop will connect to internet if I make the network unsecured, but will not connect to internet if I secure network. I have tried contacting microsoft who says it is a gateway problem who says it is a internet provider problem who says it is a linksys problem who says it is a microsoft problem. Some one please help me. This is crazy. I have a linksys wrt54gs. all other computers (3 wireless) connect without problem (all XP) this one will connect with local access only. It is so frustrating that microsoft will not stand behind their product and give support |
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Jodi,
I contacted Linksys and after an hour on live chat doing everything but what you suggested, they told me they thouhgt it was a network adapter issue. sure enough, I disabled the network adapter (realtek) and installed a usb wireless adapter and it works perfectly. Thanks for pointing me in that direction! "Jodi" wrote: I've had this issue also and called linksys. They walked me through this tho and don't remember all the steps. I had to put the IP address including the dots (198.xxx.x.x.) in the address bar w/no www and it brought up the site for setup and we corrected the secured feature under the security tab. You can try that, it won't hurt. "Robert L [MVP - Networking]" wrote: Try MS update first. post back with the result. Vista: Wireless connectivity issueAlso, try to install MS Update of fixing the security, usability, and manageability improvements for Windows Vista wireless clients ... http://www.chicagotech.net/netforums...opic.php?t=507 Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "LLoquist" wrote in message ... The laptop will connect to internet if I make the network unsecured, but will not connect to internet if I secure network. I have tried contacting microsoft who says it is a gateway problem who says it is a internet provider problem who says it is a linksys problem who says it is a microsoft problem. Some one please help me. This is crazy. I have a linksys wrt54gs. all other computers (3 wireless) connect without problem (all XP) this one will connect with local access only. It is so frustrating that microsoft will not stand behind their product and give support |