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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Ultra 4 port USB Hub driver issue
I haven't tried to plug in my cameras, one a Canon and the other a Panasonic.
I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
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Ultra 4 port USB Hub driver issue
Walt, any luck?
-- freddy "Walt" wrote: I haven't tried to plug in my cameras, one a Canon and the other a Panasonic. I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
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Ultra 4 port USB Hub driver issue
No luck. I attached the San Disk and Kingston Datatraveler into a Vista
laptop and both work fine, so the driver installation issue is specific to my pc. Just to reiterate, when I plug in either device, I search C:\ for a driver (no luck having Windows search for a solution). What I get back is: "Windows found a driver for your device but encountered an error while attempting to install it" "USB Mass Storage Device" "System cannot find the file specified" All of my other USB devices (printer, wireless mouse and keyboard) work fine. I even connected the devices to the USB ports on my motherboard but got the same error. I also connected my Panasonic digital camera with the San Disk card and Windows delivered the same error, Mass Storage Unit driver can't be installed. This is a mass storage/thumb drive issue and not USB. I had deleted the INFCACH file but another was never re-created. Is that normal? Any more suggestions? This is quite frustrating. Walt "freddy" wrote: Walt, any luck? -- freddy "Walt" wrote: I haven't tried to plug in my cameras, one a Canon and the other a Panasonic. I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
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Ultra 4 port USB Hub driver issue
Walt,
Thanks for the update. People here want to know about outcomes. Windows not reestablishing that infcache.1 file is normal. Windows establishes that (as far as I know) file when it encounters certain inf files that it doesn't recognize. It puts them there as a holding cache, and that's when problems can arise when it sees those inf (information) files it doesn't recognize. That's why deleting that file can solve some problems because that act gets rid of the confusion. An inf file stands for "information file" and all hardware devices have an inf file to tell Windows how to install and configure the hardware to which that inf file relates to. So, does all this make more sense now? My take on your problem is that there is some corruption in some inf file that we can't identify. That's why Windows can't find the driver for your cards. You system has many inf files. Sometimes a single inf files can provide information on many hardware devices. For example, one HP inf file I have looked at has information on how to install and configure a large number of HP printers, all in one inf file. I'm reluctant to provide you with a procedure for a more radical surgery to remove more files from C:\Windows\inf. If you want to know about it, and if you're willing to try it, I'll give it to you. It's been used successfully by others, but I'm not fully familiar with all aspects of it. Whether the procedure could cause more problems than it cures, I'm not sure. It's up to you. -- freddy "Walt" wrote: No luck. I attached the San Disk and Kingston Datatraveler into a Vista laptop and both work fine, so the driver installation issue is specific to my pc. Just to reiterate, when I plug in either device, I search C:\ for a driver (no luck having Windows search for a solution). What I get back is: "Windows found a driver for your device but encountered an error while attempting to install it" "USB Mass Storage Device" "System cannot find the file specified" All of my other USB devices (printer, wireless mouse and keyboard) work fine. I even connected the devices to the USB ports on my motherboard but got the same error. I also connected my Panasonic digital camera with the San Disk card and Windows delivered the same error, Mass Storage Unit driver can't be installed. This is a mass storage/thumb drive issue and not USB. I had deleted the INFCACH file but another was never re-created. Is that normal? Any more suggestions? This is quite frustrating. Walt "freddy" wrote: Walt, any luck? -- freddy "Walt" wrote: I haven't tried to plug in my cameras, one a Canon and the other a Panasonic. I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
|
|||
Ultra 4 port USB Hub driver issue
I'm willing to consider it so please pass it along. If I decide it might be
too risky I'll let you know either way. Thanks "freddy" wrote: Walt, Thanks for the update. People here want to know about outcomes. Windows not reestablishing that infcache.1 file is normal. Windows establishes that (as far as I know) file when it encounters certain inf files that it doesn't recognize. It puts them there as a holding cache, and that's when problems can arise when it sees those inf (information) files it doesn't recognize. That's why deleting that file can solve some problems because that act gets rid of the confusion. An inf file stands for "information file" and all hardware devices have an inf file to tell Windows how to install and configure the hardware to which that inf file relates to. So, does all this make more sense now? My take on your problem is that there is some corruption in some inf file that we can't identify. That's why Windows can't find the driver for your cards. You system has many inf files. Sometimes a single inf files can provide information on many hardware devices. For example, one HP inf file I have looked at has information on how to install and configure a large number of HP printers, all in one inf file. I'm reluctant to provide you with a procedure for a more radical surgery to remove more files from C:\Windows\inf. If you want to know about it, and if you're willing to try it, I'll give it to you. It's been used successfully by others, but I'm not fully familiar with all aspects of it. Whether the procedure could cause more problems than it cures, I'm not sure. It's up to you. -- freddy "Walt" wrote: No luck. I attached the San Disk and Kingston Datatraveler into a Vista laptop and both work fine, so the driver installation issue is specific to my pc. Just to reiterate, when I plug in either device, I search C:\ for a driver (no luck having Windows search for a solution). What I get back is: "Windows found a driver for your device but encountered an error while attempting to install it" "USB Mass Storage Device" "System cannot find the file specified" All of my other USB devices (printer, wireless mouse and keyboard) work fine. I even connected the devices to the USB ports on my motherboard but got the same error. I also connected my Panasonic digital camera with the San Disk card and Windows delivered the same error, Mass Storage Unit driver can't be installed. This is a mass storage/thumb drive issue and not USB. I had deleted the INFCACH file but another was never re-created. Is that normal? Any more suggestions? This is quite frustrating. Walt "freddy" wrote: Walt, any luck? -- freddy "Walt" wrote: I haven't tried to plug in my cameras, one a Canon and the other a Panasonic. I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
|
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Ultra 4 port USB Hub driver issue
Walt,
OK, here is the information: http://forums.logitech.com/rss/messa...essage.id=3755 I only became aware of this procedure a couple of days ago. The individual that used it and posted the information here had a similar situation as yours. That is, after trying everything that had ever been posted here and elsewhere, he tried this procedure and his devices then all connected. After performing the above referenced procedure, he said, "I had to plug in each and every device I have ever plugged in to the computer and let windows search for and install the drivers. Sometimes I had to point to C:\windows\system32 and sometimes it installed drivers automatically (after I clicked on "search for drivers"). I think that the messages about unknown devices related to the devices that I hadn't plugged in yet." Apparently, Windows gave him messages that it found "unknown devices" after he performed the procedure, but notice that he figured out how to handle the problem. Anyway, he later reported that all is well and good with his system. Performing the procedure is up to you, but no one can argue with the results, as far as we know them to date. Post back on what you find. -- freddy "Walt" wrote: I'm willing to consider it so please pass it along. If I decide it might be too risky I'll let you know either way. Thanks "freddy" wrote: Walt, Thanks for the update. People here want to know about outcomes. Windows not reestablishing that infcache.1 file is normal. Windows establishes that (as far as I know) file when it encounters certain inf files that it doesn't recognize. It puts them there as a holding cache, and that's when problems can arise when it sees those inf (information) files it doesn't recognize. That's why deleting that file can solve some problems because that act gets rid of the confusion. An inf file stands for "information file" and all hardware devices have an inf file to tell Windows how to install and configure the hardware to which that inf file relates to. So, does all this make more sense now? My take on your problem is that there is some corruption in some inf file that we can't identify. That's why Windows can't find the driver for your cards. You system has many inf files. Sometimes a single inf files can provide information on many hardware devices. For example, one HP inf file I have looked at has information on how to install and configure a large number of HP printers, all in one inf file. I'm reluctant to provide you with a procedure for a more radical surgery to remove more files from C:\Windows\inf. If you want to know about it, and if you're willing to try it, I'll give it to you. It's been used successfully by others, but I'm not fully familiar with all aspects of it. Whether the procedure could cause more problems than it cures, I'm not sure. It's up to you. -- freddy "Walt" wrote: No luck. I attached the San Disk and Kingston Datatraveler into a Vista laptop and both work fine, so the driver installation issue is specific to my pc. Just to reiterate, when I plug in either device, I search C:\ for a driver (no luck having Windows search for a solution). What I get back is: "Windows found a driver for your device but encountered an error while attempting to install it" "USB Mass Storage Device" "System cannot find the file specified" All of my other USB devices (printer, wireless mouse and keyboard) work fine. I even connected the devices to the USB ports on my motherboard but got the same error. I also connected my Panasonic digital camera with the San Disk card and Windows delivered the same error, Mass Storage Unit driver can't be installed. This is a mass storage/thumb drive issue and not USB. I had deleted the INFCACH file but another was never re-created. Is that normal? Any more suggestions? This is quite frustrating. Walt "freddy" wrote: Walt, any luck? -- freddy "Walt" wrote: I haven't tried to plug in my cameras, one a Canon and the other a Panasonic. I'll try to do so today. I continue to have the same USB storage device issue with both the San Disk card as well as my Kingston Datatraveler. Vista won't install a driver for either device. I'm poking around other forums but this is definetly a Vista issue MS needs to fix. Other users having the same issue with similar USB storage devices. Walt "freddy" wrote: Walt, This forum seems to see more USB connection problems with Cannon cameras than other brands. Is your camera a Cannon? Is it on the compatibility list? Just something you need to know. I'm not sure about the connection between a memory card and the camera it comes from, but who know about these things anyway. -- freddy "Walt" wrote: Freddy, I'll try your new suggestions and see if I'm able to resolve or pinpoint the problem. I will tell you that I'm running several USB connected devices with no issues. Walt "freddy" wrote: Walt, Another troubleshooting step is to connect your SanDisk and/or camera to another Vista based computer to check whether that system can recognize the hardware. If it does, then your system is corrupted in some manner. I suppose it's hard to find another Vista based computer to try it on. Just a thought that came to me. More hoops, sorry. -- freddy "Walt" wrote: My original posts were pointing to the USB hub when I actually should have indicated the problem is when I insert a 1gig SanDisk card from my digital camera into the 4 port hub. Device Manager sees it as a Mass Storage Device and can't install a driver. It worked fine in XP so I'm really expecting MS to come up with a fix rather than ask customers to walk through a mirid of steps to fix the issue. Why would Vista have this problem and not XP? I was fortunate to have a PS2 keyboard around after I spent 2.5 hours trying to restore USB connectivity. "freddy" wrote: Walt, There are often many variables involved in USB detection issues. If deleting that infcache.1 file didn't work, you simply have to do more intensive troubleshooting. HP established the following site to aid its customers in resolving USB connection issues. Because USB is a universal standard, the steps involved can apply to any system. Take a look for possible solution.: http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97 You'll see what I mean by "variables." Post back on results. -- freddy "Walt" wrote: Freddy, I actually found that possible fix in a newsgroup search and tried it before posting my question. Unfortunately, no luck. I tried again this morning but Vista is not installing the driver. Please let me know if there are other suggested fixes available. Thanks Walt "freddy" wrote: Walt, Some folks have had good luck resolving USB device recognition issues like you have by deleting the INFCACHE.1 file, which can get corrupted with bad data and cause issues like you have. The file is located at C:\Windows\inf. There, scroll down to the INFCACHE.1 file and right click it and select delete. To do this, you will likely have to give yourself permission to delete it, because of Windows built-in security. Just right click the file, select Properties and then click on the security tab. Let us know whether this procedure does anything. Sometimes it does and sometimes not. Post back on the results. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
|
|||
Ultra 4 port USB Hub driver issue
Walt,
I moved this thread back to the left side. In addition to considering the step suggested in my abover post, you could also consider waiting for Microsoft to release SP-1 for Vista this month. Details he http://www.dailytech.com/article.aspx?newsid=7965 Just thought you'd like to know. Choices are good. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
|
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Ultra 4 port USB Hub driver issue
The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and perhaps not released to the general public until November. Do you know if Vista will rebuild these files automatically, and can I expect to have to do a fair amount of plugging / replugging devices to get them to work? If I have all devices connected while performing the changes and then re-boot, can I expect Vista to recognize all USB devices and install drivers automatically as needed? I'll post in the next few days with results. Thanks Walt "freddy" wrote: Walt, I moved this thread back to the left side. In addition to considering the step suggested in my abover post, you could also consider waiting for Microsoft to release SP-1 for Vista this month. Details he http://www.dailytech.com/article.aspx?newsid=7965 Just thought you'd like to know. Choices are good. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
|
|||
Ultra 4 port USB Hub driver issue
Walt,
The only person who used this procedure, and posted here, said that all files were recreated except for the DRVINDEX.DAT file. He couldn't tell that that fact made any difference, but I have no way of knowing for sure. Also, the procedure calls for deleting the INFCACHE.*, which I think is the infcache.1 file you have already removed. As far a plugging and replugging devices is concerned, all I know is what that person said. Apparently, he didn't have all his devices plugged in when he performed the procedure. Consequently, he was getting prompts and messages about unknown devices, as best I can tell from what he said. If I were doing this, I'd probably plug in all my devices before I boot and after I've finished the procedure. Will Vista automatically recognize all devices and install the proper drivers? According to what that person said, sometimes and sometimes not. Take another read of my prior post. I think he said that he sometimes had to tell Vista where to look, but in the final analysis everything was properly installed. It just took several attempts to straighten out. -- freddy "Walt" wrote: The process does not appear overly complicated so I will probably give it a go. According to the MS Vista SP-1 press release, SP-1 is beta in July and perhaps not released to the general public until November. Do you know if Vista will rebuild these files automatically, and can I expect to have to do a fair amount of plugging / replugging devices to get them to work? If I have all devices connected while performing the changes and then re-boot, can I expect Vista to recognize all USB devices and install drivers automatically as needed? I'll post in the next few days with results. Thanks Walt "freddy" wrote: Walt, I moved this thread back to the left side. In addition to considering the step suggested in my abover post, you could also consider waiting for Microsoft to release SP-1 for Vista this month. Details he http://www.dailytech.com/article.aspx?newsid=7965 Just thought you'd like to know. Choices are good. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |
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Ultra 4 port USB Hub driver issue
I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard work fine. Eventually, Vista started to ask to update the SD card reader and Kingston USB drive. I received some strange responses as I pointed Vista to search my C drive for updates. One was for Kingston, esentially "we found a driver but we don't recommend installation, not Windows certified" but I said go anyway. I've had at least two messages similar to the previous Mass Drive message: "Windows found software but encountered an error. Microsoft WPD Filesystem Volume Driver. The system cannot find the specified file". After several driver install tries, both devices can be seen / used via Explorer (at least for now), but I still have 2 "Unknown Devices" listed in Device Mgr under Other Devices. I'll see what happens as I use both devices and let you know if the driver installation messages continue. Walt "freddy" wrote: Walt, The only person who used this procedure, and posted here, said that all files were recreated except for the DRVINDEX.DAT file. He couldn't tell that that fact made any difference, but I have no way of knowing for sure. Also, the procedure calls for deleting the INFCACHE.*, which I think is the infcache.1 file you have already removed. As far a plugging and replugging devices is concerned, all I know is what that person said. Apparently, he didn't have all his devices plugged in when he performed the procedure. Consequently, he was getting prompts and messages about unknown devices, as best I can tell from what he said. If I were doing this, I'd probably plug in all my devices before I boot and after I've finished the procedure. Will Vista automatically recognize all devices and install the proper drivers? According to what that person said, sometimes and sometimes not. Take another read of my prior post. I think he said that he sometimes had to tell Vista where to look, but in the final analysis everything was properly installed. It just took several attempts to straighten out. -- freddy "Walt" wrote: The process does not appear overly complicated so I will probably give it a go. According to the MS Vista SP-1 press release, SP-1 is beta in July and perhaps not released to the general public until November. Do you know if Vista will rebuild these files automatically, and can I expect to have to do a fair amount of plugging / replugging devices to get them to work? If I have all devices connected while performing the changes and then re-boot, can I expect Vista to recognize all USB devices and install drivers automatically as needed? I'll post in the next few days with results. Thanks Walt "freddy" wrote: Walt, I moved this thread back to the left side. In addition to considering the step suggested in my abover post, you could also consider waiting for Microsoft to release SP-1 for Vista this month. Details he http://www.dailytech.com/article.aspx?newsid=7965 Just thought you'd like to know. Choices are good. -- freddy "Walt" wrote: I have an Ultra 4 port USB Hub. Vista seems to find a device driver to install but says it "encountered a problem". Thats as much as I'm told. Anyone know how I can get Vista to correctly recognize and install a USB driver for my device? Thanks |