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Ultra 4 port USB Hub driver issue



 
 
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  #21 (permalink)  
Old July 11th 07, 11:48 AM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default Ultra 4 port USB Hub driver issue

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #22 (permalink)  
Old July 12th 07, 02:50 AM posted to microsoft.public.windows.vista.hardware_devices
Walt
external usenet poster
 
Posts: 68
Default Ultra 4 port USB Hub driver issue

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #23 (permalink)  
Old July 12th 07, 11:06 AM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default Ultra 4 port USB Hub driver issue

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #24 (permalink)  
Old July 12th 07, 12:08 PM posted to microsoft.public.windows.vista.hardware_devices
Walt
external usenet poster
 
Posts: 68
Default Ultra 4 port USB Hub driver issue

Yes, I'm 100%. Added my Canon camera last night. Vista found a driver on my
hard drive, said it wasn't certified but I installed it anyway. I think the
"not certified" driver warning is a bug because I only load certified /
approved software and drivers, not junk, and that was the 2nd warning I
received. Anyway, I'm good, and thanks for your help.

Walt

"freddy" wrote:

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #25 (permalink)  
Old July 12th 07, 02:58 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default Ultra 4 port USB Hub driver issue

Walt,

It shouldn't be a bug giving you the "not certified" message. That message
should mean that the drivers haven't been tested by Microsoft and "certified"
(by Microsoft) as working properly in Vista. Vendors are supposed to submit
their drivers to Microsoft for testing and "certification" before they
release them to the public. A lot of vendors do this, but some don't.
Microsoft has found that most crashes in Windows are caused by "uncertified"
drivers, thus the requirement that drivers be "certified," and when they
aren't you get a message for your information in case you have a problem.
You likely already knew this, but just in case.
--
freddy


"Walt" wrote:

Yes, I'm 100%. Added my Canon camera last night. Vista found a driver on my
hard drive, said it wasn't certified but I installed it anyway. I think the
"not certified" driver warning is a bug because I only load certified /
approved software and drivers, not junk, and that was the 2nd warning I
received. Anyway, I'm good, and thanks for your help.

Walt

"freddy" wrote:

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #26 (permalink)  
Old July 13th 07, 12:48 AM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default Ultra 4 port USB Hub driver issue

Walt,

We now have a 3rd person who has successfully performed this procedure.
However, this person's experience was a little different. After removing all
those inf files, he got a BSOD when rebooting. After several failed
attempts, he managed to boot into safe mode. In safe mode, he connected his
USB and pointed it to System32, and Vista installed the drivers. After that,
he managed to boot into standard mode, and all is well with his system. This
procedure can cause anxiety.
--
freddy


"Walt" wrote:

Yes, I'm 100%. Added my Canon camera last night. Vista found a driver on my
hard drive, said it wasn't certified but I installed it anyway. I think the
"not certified" driver warning is a bug because I only load certified /
approved software and drivers, not junk, and that was the 2nd warning I
received. Anyway, I'm good, and thanks for your help.

Walt

"freddy" wrote:

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #27 (permalink)  
Old July 13th 07, 02:44 AM posted to microsoft.public.windows.vista.hardware_devices
Walt
external usenet poster
 
Posts: 68
Default Ultra 4 port USB Hub driver issue

I never thought about accessing SM to load the drivers but a good idea.
Thanks for letting me know.

I realize the issue with the certified drivers, but as this procedure
finally produced a better result than no driver at all, I wanted to take the
chance.

Thanks
Walt

"freddy" wrote:

Walt,

We now have a 3rd person who has successfully performed this procedure.
However, this person's experience was a little different. After removing all
those inf files, he got a BSOD when rebooting. After several failed
attempts, he managed to boot into safe mode. In safe mode, he connected his
USB and pointed it to System32, and Vista installed the drivers. After that,
he managed to boot into standard mode, and all is well with his system. This
procedure can cause anxiety.
--
freddy


"Walt" wrote:

Yes, I'm 100%. Added my Canon camera last night. Vista found a driver on my
hard drive, said it wasn't certified but I installed it anyway. I think the
"not certified" driver warning is a bug because I only load certified /
approved software and drivers, not junk, and that was the 2nd warning I
received. Anyway, I'm good, and thanks for your help.

Walt

"freddy" wrote:

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

  #28 (permalink)  
Old July 13th 07, 10:56 AM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default Ultra 4 port USB Hub driver issue

Walt,

I suspect that he got the BSOD because he didn't connect his USB after
completing the procedure and before his initial boot. I think he may have
been lucky to install drivers after getting a BSOD. Any landing you can walk
away from is a good landing.

Most uncertified drivers don't cause a problem, just enough do to cause
problems (Microsoft takes the blame), so that Microsoft throws a fit when
vendors distribute drivers without submitting them for testing.
--
freddy


"Walt" wrote:

I never thought about accessing SM to load the drivers but a good idea.
Thanks for letting me know.

I realize the issue with the certified drivers, but as this procedure
finally produced a better result than no driver at all, I wanted to take the
chance.

Thanks
Walt

"freddy" wrote:

Walt,

We now have a 3rd person who has successfully performed this procedure.
However, this person's experience was a little different. After removing all
those inf files, he got a BSOD when rebooting. After several failed
attempts, he managed to boot into safe mode. In safe mode, he connected his
USB and pointed it to System32, and Vista installed the drivers. After that,
he managed to boot into standard mode, and all is well with his system. This
procedure can cause anxiety.
--
freddy


"Walt" wrote:

Yes, I'm 100%. Added my Canon camera last night. Vista found a driver on my
hard drive, said it wasn't certified but I installed it anyway. I think the
"not certified" driver warning is a bug because I only load certified /
approved software and drivers, not junk, and that was the 2nd warning I
received. Anyway, I'm good, and thanks for your help.

Walt

"freddy" wrote:

Walt,

Fantastic! You're 100%? This is the 2nd time that that procedure produced
such a great result, on this forum, as far as I know. I've only seen it used
twice here. Both times, the results were the same.
--
freddy


"Walt" wrote:

Yes, I am better off. Once the devices were recognized and drivers installed,
I continued to get the same "driver needs to be installed" message, so I said
to stop looking and don't post the message for this device any longer. All
the devices are available when plugged in, so looks like I'm good to go.
Thanks for the support and help. I'm happy to have the problem resolved.

Walt

"freddy" wrote:

Walt,

Can you say that you're better off now than you were before? Also, the
other person who performed this procedure said that additionally he pointed
the prompts for drivers to C:\Windows\System32, rather than just to the C
drive. Not being there, I'm not sure that's a good tip or not. Anyway, he
said that, over time, these prompts eventually worked themselves out and
everything installed, but then that's just his experience. Post back on any
news. I'm curious about this procedure, since it seems somewhat unorthodox
to say the least. I wonder who and how someone figured this out.
--
freddy


"Walt" wrote:

I can report 80% success with this process. It was painless enough, and at
first I thought nothing changed. My USB printer and wireless mouse/keyboard
work fine. Eventually, Vista started to ask to update the SD card reader and
Kingston USB drive. I received some strange responses as I pointed Vista to
search my C drive for updates.

One was for Kingston, esentially "we found a driver but we don't recommend
installation, not Windows certified" but I said go anyway. I've had at least
two messages similar to the previous Mass Drive message: "Windows found
software but encountered an error. Microsoft WPD Filesystem Volume Driver.
The system cannot find the specified file".

After several driver install tries, both devices can be seen / used via
Explorer (at least for now), but I still have 2 "Unknown Devices" listed in
Device Mgr under Other Devices. I'll see what happens as I use both devices
and let you know if the driver installation messages continue.

Walt

"freddy" wrote:

Walt,

The only person who used this procedure, and posted here, said that all
files were recreated except for the DRVINDEX.DAT file. He couldn't tell that
that fact made any difference, but I have no way of knowing for sure. Also,
the procedure calls for deleting the INFCACHE.*, which I think is the
infcache.1 file you have already removed.

As far a plugging and replugging devices is concerned, all I know is what
that person said. Apparently, he didn't have all his devices plugged in when
he performed the procedure. Consequently, he was getting prompts and
messages about unknown devices, as best I can tell from what he said. If I
were doing this, I'd probably plug in all my devices before I boot and after
I've finished the procedure.

Will Vista automatically recognize all devices and install the proper
drivers? According to what that person said, sometimes and sometimes not.
Take another read of my prior post. I think he said that he sometimes had to
tell Vista where to look, but in the final analysis everything was properly
installed. It just took several attempts to straighten out.
--
freddy


"Walt" wrote:

The process does not appear overly complicated so I will probably give it a
go. According to the MS Vista SP-1 press release, SP-1 is beta in July and
perhaps not released to the general public until November.

Do you know if Vista will rebuild these files automatically, and can I
expect to have to do a fair amount of plugging / replugging devices to get
them to work? If I have all devices connected while performing the changes
and then re-boot, can I expect Vista to recognize all USB devices and install
drivers automatically as needed?

I'll post in the next few days with results.

Thanks
Walt

"freddy" wrote:

Walt,

I moved this thread back to the left side.

In addition to considering the step suggested in my abover post, you could
also consider waiting for Microsoft to release SP-1 for Vista this month.
Details he

http://www.dailytech.com/article.aspx?newsid=7965

Just thought you'd like to know. Choices are good.


--
freddy


"Walt" wrote:

I have an Ultra 4 port USB Hub. Vista seems to find a device driver to
install but says it "encountered a problem". Thats as much as I'm told.
Anyone know how I can get Vista to correctly recognize and install a USB
driver for my device?

Thanks

 




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