Welcome to Vista Banter. You are currently viewing our boards as a guest which gives you limited access to view most discussions, articles and access our other FREE features. By joining our free community you will have access to ask questions and reply to others posts, upload your own photos and access many other special features. Registration is fast, simple and absolutely free so please, join our community today! If you have any problems with the registration process or your account login, please contact contact support. |
|
Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan) |
|
LinkBack | Thread Tools | Display Modes |
|
|||
Brother MFC-8300 Printing Blank Pages
Hello,
I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate 64-bit, and XP Professional 32-bit. The printer works just fine in XP, prints alright and everything, however when I go to print anything from anywhere in Vista, all I get are blank pages, even printing test pages. I contacted Brother and they told me I had to contact Microsoft to resolve the issue. There are no other drivers, aside from the built-in Vista drivers. Does anyone know how to possibly resolve this issue? Thank you |
|
|||
Brother MFC-8300 Printing Blank Pages
Is this a multi boot machine or two separate computers?
LPT or USB? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Darkvette" wrote in message ... Hello, I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate 64-bit, and XP Professional 32-bit. The printer works just fine in XP, prints alright and everything, however when I go to print anything from anywhere in Vista, all I get are blank pages, even printing test pages. I contacted Brother and they told me I had to contact Microsoft to resolve the issue. There are no other drivers, aside from the built-in Vista drivers. Does anyone know how to possibly resolve this issue? Thank you |
|
|||
Brother MFC-8300 Printing Blank Pages
It's a multi-boot PC, and the printer is USB. I checked Brother's website
again, and they posted a notice dated 7/2/07, which is well after I contacted them. This pdf from their website states a known bug in the Vista 64-bit Built-in drivers. There is a link to download the replacement drivers. The link is pasted below. Either way, I downloaded the replacement driver, reinstalled the printer and now it works just fine. http://www.brother.com/E-ftp/windowsvista/us.html - Vista News Support Site http://pub.brother.com/pub/com/pdf/v...ista64-faq.pdf - Vista Driver Issue PDF "Alan Morris [MSFT]" wrote: Is this a multi boot machine or two separate computers? LPT or USB? -- Alan Morris Windows Printing Team Search the Microsoft Knowledge Base he http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto This posting is provided "AS IS" with no warranties, and confers no rights. "Darkvette" wrote in message ... Hello, I have a Brother MFC-8300 hooked up to my PC. I'm running Vista Ultimate 64-bit, and XP Professional 32-bit. The printer works just fine in XP, prints alright and everything, however when I go to print anything from anywhere in Vista, all I get are blank pages, even printing test pages. I contacted Brother and they told me I had to contact Microsoft to resolve the issue. There are no other drivers, aside from the built-in Vista drivers. Does anyone know how to possibly resolve this issue? Thank you |
|
|||
Brother MFC-8300 Printing Blank Pages
I tried using the driver referenced in that PDF, and on that web page, but it did not work for me. I still only get one blank page for every print job (including the test page) sent from my Vista 64-bit computer. The printer works fine from XP (32-bit). Any other fixes? Brother tells me I have to go through Microsoft's web site, and Microsoft seems to think nothing's wrong. -- PhantomEngineer |
|
|||
Brother MFC-8300 Printing Blank Pages
Never mind- it does work- In my case i have a Windows Vista 64 laptop on a wireless network, and a Windows XP desktop serving as a printer server, wired to teh MFC-8300. Things that help to know- -The only way to get the driver installed on the laptop is to use the USB connection and choose the Brother replacement Vista driver linked in the PDF cited earlier on this thread. - The only way to get the Vista laptop working with the XP printer server is to install the replacement XP driver on the desktop (at the desktop). -After you install the USB ported driver on the Vista laptop computer, and the XP driver on the printer server desktop, you ahve to go back to the Vista 64 and add the network printer. It should work at that point! Vastly relieved that I don't have to buy a new printer just for my Vista 64 laptop. Hope this helps some other people... -- PhantomEngineer |
|
|||
Brother MFC-8300 Printing Blank Pages
I posted a folllow-up at a mirror site but it never appeared here. Here it is for completeness: Never mind- it does work- In my case I have a Windows Vista 64 laptop on a wireless network, and a Windows XP desktop serving as a printer server, wired to the MFC-8300. Things that help to know- -The only way to get the driver installed on the laptop is to use the USB connection and choose the Brother replacement Vista driver linked in the PDF cited earlier on this thread. - The only way to get the Vista laptop working with the XP printer server is to install the replacement XP driver on the desktop (at the desktop). -After you install the USB ported driver on the Vista laptop computer, and the XP driver on the printer server desktop, you ahve to go back to the Vista 64 and add the network printer. It should work at that point! Vastly relieved that I don't have to buy a new printer just for my Vista 64 laptop. Hope this helps some other people... -----Now, where can I find an MFC-8300 driver for Windows 7? Will the Vista driver work? I don't want to upgrade Windows if it will make the printer not work. -- PhantomEngineer |
|
|||
Brother MFC-8300 Printing Blank Pages
I posted a folllow-up at a mirror site but it never appeared here. Here it is for completeness: Never mind- it does work- In my case I have a Windows Vista 64 laptop on a wireless network, and a Windows XP desktop serving as a printer server, wired to the MFC-8300. Things that help to know- -The only way to get the driver installed on the laptop is to use the USB connection and choose the Brother replacement Vista driver linked in the PDF cited earlier on this thread. - The only way to get the Vista laptop working with the XP printer server is to install the replacement XP driver on the desktop (at the desktop). -After you install the USB ported driver on the Vista laptop computer, and the XP driver on the printer server desktop, you ahve to go back to the Vista 64 and add the network printer. It should work at that point! Vastly relieved that I don't have to buy a new printer just for my Vista 64 laptop. Hope this helps some other people... -----Now, where can I find an MFC-8300 driver for Windows 7? Will the Vista driver work? I don't want to upgrade Windows if it will make the printer not work. -- PhantomEngineer |
Thread Tools | |
Display Modes | |
|
|