What's the fault information for this crash according to the Problem Reports
and Solutions Center control panel?
will help you look that up if you don't know how.
This sounds like you're using a buggy MP4 codec that has a bad thumbnail
Speaking for myself only.
for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
"Jefferds44" wrote in message
I'm new to the forum.
I scoured the net in search of help with my problem but haven't found
anywhere or anyone who could help.
I have a PSP and ipod as many people do and like to put mp4 video files
on it. My problem is that MP4 files crash my windows explorer.
So anytime I open a folder that has an MP4 file in it, it crashes
windows explorer and I can't even manipulate the file (copy, move,
I have a feeling that the problem is when Windows Explorer trys do
display a thumbnail for the movies,... it just crashes.