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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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Installation of printer (SamSung CLP-300)
Help!
I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900 Lap Top with Vista Ultimate 32/64 bit. I have successfully installed on my desk top with Vista Home Premium installed, but no luck with the lap top! I have tried installation the CD, I have downloaded the Vista Driver (so called compatable with my OS! ) from samsung site, with no success. Keep getting error messages: "The printer can't install the Samsung CLP-300 kernel mode printer driver. To obtain a driver that is compatable with the version of windows that you are running, contact the manafacurer" "Windows found diver software for your device but encountered an error while attempting to install it-The pinter driver is not compatable with a policy on your computer that blocks NT 4.0 drivers" "Contact your device manafacturer" I have contacted both Samsung & HP, they both say it is a windows problem contact Microsoft, who are uncontactable during the hours I am available to do so Iam going nuts!! I really need my printer, PLEASE HELP!!! |
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Installation of printer (SamSung CLP-300)
Cas,
Try right clicking the file and selecting Run as Administrator (words to that effect). Post back on results. -- freddy "Cas" wrote: Help! I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900 Lap Top with Vista Ultimate 32/64 bit. I have successfully installed on my desk top with Vista Home Premium installed, but no luck with the lap top! I have tried installation the CD, I have downloaded the Vista Driver (so called compatable with my OS! ) from samsung site, with no success. Keep getting error messages: "The printer can't install the Samsung CLP-300 kernel mode printer driver. To obtain a driver that is compatable with the version of windows that you are running, contact the manafacurer" "Windows found diver software for your device but encountered an error while attempting to install it-The pinter driver is not compatable with a policy on your computer that blocks NT 4.0 drivers" "Contact your device manafacturer" I have contacted both Samsung & HP, they both say it is a windows problem contact Microsoft, who are uncontactable during the hours I am available to do so Iam going nuts!! I really need my printer, PLEASE HELP!!! |
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Installation of printer (SamSung CLP-300)
"freddy" wrote: Cas, Try right clicking the file and selecting Run as Administrator (words to that effect). Post back on results. -- freddy Thanks freddy Have tried that, doesn't work either Cheers Cas "Cas" wrote: Help! I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900 Lap Top with Vista Ultimate 32/64 bit. I have successfully installed on my desk top with Vista Home Premium installed, but no luck with the lap top! I have tried installation the CD, I have downloaded the Vista Driver (so called compatable with my OS! ) from samsung site, with no success. Keep getting error messages: "The printer can't install the Samsung CLP-300 kernel mode printer driver. To obtain a driver that is compatable with the version of windows that you are running, contact the manafacurer" "Windows found diver software for your device but encountered an error while attempting to install it-The pinter driver is not compatable with a policy on your computer that blocks NT 4.0 drivers" "Contact your device manafacturer" I have contacted both Samsung & HP, they both say it is a windows problem contact Microsoft, who are uncontactable during the hours I am available to do so Iam going nuts!! I really need my printer, PLEASE HELP!!! |
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Installation of printer (SamSung CLP-300)
Cas,
That's a bummer. I can only respond to what I see in your post, and the operating system you say you have is Vista Ultimate 32/64 bit. It has to be one or the other. Maybe that's the problem. The driver must be either 32 bit compatible or 64 bit compatible. Which is it? The error message you're getting seems to indicate that there is some incompatibility involved. If you installed this driver on your other system, is it 32 bit or 64 bit? If it installed in that other system, then it compatible with that system. I don't know whether those observations help or not, but perhaps they ring a bell with you. Let us know. -- freddy "Cas" wrote: "freddy" wrote: Cas, Try right clicking the file and selecting Run as Administrator (words to that effect). Post back on results. -- freddy Thanks freddy Have tried that, doesn't work either Cheers Cas "Cas" wrote: Help! I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900 Lap Top with Vista Ultimate 32/64 bit. I have successfully installed on my desk top with Vista Home Premium installed, but no luck with the lap top! I have tried installation the CD, I have downloaded the Vista Driver (so called compatable with my OS! ) from samsung site, with no success. Keep getting error messages: "The printer can't install the Samsung CLP-300 kernel mode printer driver. To obtain a driver that is compatable with the version of windows that you are running, contact the manafacurer" "Windows found diver software for your device but encountered an error while attempting to install it-The pinter driver is not compatable with a policy on your computer that blocks NT 4.0 drivers" "Contact your device manafacturer" I have contacted both Samsung & HP, they both say it is a windows problem contact Microsoft, who are uncontactable during the hours I am available to do so Iam going nuts!! I really need my printer, PLEASE HELP!!! |
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Installation of printer (SamSung CLP-300)
Freddy, thankyou for your assistance, stuck the right note, Vista home (Desk top) is 32 bit O/S Vista Ultimate (Lap Top is 64 bit O/S, hence the incompatability with the driver. SamSung doesnt seem to have a 64 Bit driver, is there any way around this? Thanks again Cas "freddy" wrote: Cas, That's a bummer. I can only respond to what I see in your post, and the operating system you say you have is Vista Ultimate 32/64 bit. It has to be one or the other. Maybe that's the problem. The driver must be either 32 bit compatible or 64 bit compatible. Which is it? The error message you're getting seems to indicate that there is some incompatibility involved. If you installed this driver on your other system, is it 32 bit or 64 bit? If it installed in that other system, then it compatible with that system. I don't know whether those observations help or not, but perhaps they ring a bell with you. Let us know. -- freddy "Cas" wrote: "freddy" wrote: Cas, Try right clicking the file and selecting Run as Administrator (words to that effect). Post back on results. -- freddy Thanks freddy Have tried that, doesn't work either Cheers Cas "Cas" wrote: Help! I am unable to install SamSung CLP-300 printer to my HP Pavillion dv900 Lap Top with Vista Ultimate 32/64 bit. I have successfully installed on my desk top with Vista Home Premium installed, but no luck with the lap top! I have tried installation the CD, I have downloaded the Vista Driver (so called compatable with my OS! ) from samsung site, with no success. Keep getting error messages: "The printer can't install the Samsung CLP-300 kernel mode printer driver. To obtain a driver that is compatable with the version of windows that you are running, contact the manafacurer" "Windows found diver software for your device but encountered an error while attempting to install it-The pinter driver is not compatable with a policy on your computer that blocks NT 4.0 drivers" "Contact your device manafacturer" I have contacted both Samsung & HP, they both say it is a windows problem contact Microsoft, who are uncontactable during the hours I am available to do so Iam going nuts!! I really need my printer, PLEASE HELP!!! |