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USB mouse prevents booting



 
 
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  #1 (permalink)  
Old July 14th 07, 10:30 PM posted to microsoft.public.windows.vista.hardware_devices
Vega
external usenet poster
 
Posts: 4
Default USB mouse prevents booting

HP Pavilion dv6244ea notebook with Vista Premium.
If I keep my USB mouse plugged in, the PC won't boot (blank screen).
So I have to unplug the mouse each time I power the PC on, to plug it in
again when the boot process is over, and eventually it works fine.
Upgrading the bios to the latest version had no effect.
Changing USB port had no effect.
Changing the mouse had no effect.
My other USB device (a pen-drive) doesn't cause any such problem.
Any suggestion will be appreciated.
Maria.





  #2 (permalink)  
Old July 14th 07, 11:04 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default USB mouse prevents booting

Vega,

In the following reference, click on number 3:

http://www.pcbuyerbeware.co.uk/USBPr....htm#questions

The #3 link contains several other links addressing what sounds like the
issue you're talking about. Though the reference talks about prior versions
of Windows, I think USB problems are not unique to Vista. Take a look to see
whether you can find something useful.
--
freddy


"Vega" wrote:

HP Pavilion dv6244ea notebook with Vista Premium.
If I keep my USB mouse plugged in, the PC won't boot (blank screen).
So I have to unplug the mouse each time I power the PC on, to plug it in
again when the boot process is over, and eventually it works fine.
Upgrading the bios to the latest version had no effect.
Changing USB port had no effect.
Changing the mouse had no effect.
My other USB device (a pen-drive) doesn't cause any such problem.
Any suggestion will be appreciated.
Maria.





  #3 (permalink)  
Old July 15th 07, 10:55 AM posted to microsoft.public.windows.vista.hardware_devices
Vega
external usenet poster
 
Posts: 4
Default USB mouse prevents booting

"freddy" ha scritto nel messaggio
...
Vega,

In the following reference, click on number 3:

http://www.pcbuyerbeware.co.uk/USBPr....htm#questions

The #3 link contains several other links addressing what sounds like the
issue you're talking about. Though the reference talks about prior
versions
of Windows, I think USB problems are not unique to Vista. Take a look to
see
whether you can find something useful.
--
freddy


Thank you Freddy for your help.
I read the articles and found some clues that confirm my suspect of a bios
issue (something related to the legacy USB support or maybe to energy saving
settings).
Unfortunately HP hides the advanced Bios settings, so I am not able to
change the factory defaults.

Thanks again and best regards,
Maria (Vega)

  #4 (permalink)  
Old July 15th 07, 01:02 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
external usenet poster
 
Posts: 1,288
Default USB mouse prevents booting

Vega,

Since this is a HP computer, take a look at their site established to help
its customers to troubleshoot USB issues:

http://h10025.www1.hp.com/ewfrf/wc/g...me=c008201 97

If all else fails, try contacting HP support.
--
freddy


"Vega" wrote:

"freddy" ha scritto nel messaggio
...
Vega,

In the following reference, click on number 3:

http://www.pcbuyerbeware.co.uk/USBPr....htm#questions

The #3 link contains several other links addressing what sounds like the
issue you're talking about. Though the reference talks about prior
versions
of Windows, I think USB problems are not unique to Vista. Take a look to
see
whether you can find something useful.
--
freddy


Thank you Freddy for your help.
I read the articles and found some clues that confirm my suspect of a bios
issue (something related to the legacy USB support or maybe to energy saving
settings).
Unfortunately HP hides the advanced Bios settings, so I am not able to
change the factory defaults.

Thanks again and best regards,
Maria (Vega)

 




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