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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices) |
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A hard disk could not be found
Well I do know that it appears to be a 32bit version (at least that is what
appears on the dvd cover of vista) - so if all I need is disk.sys and partmgr.sys, why can't I download them or get them emailed to me from someone?? Don't know what type of motherboard I have as I haven't received much documentation and the whole machine is security taped so that if I take it apart I will void my waranty. Which takes me to my next step - I think I will just have to take it back to LMC and get them to fix it. Thanks for your input - very much appreciated. -- Plenty of time for sleeping when I'm dead "Kerry Brown" wrote: Did any documentation come with the computer. What is the make and model of the motherboard? The hard drive controller is usually part of the circuitry on the motherboard. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Greg" wrote in message ... Thankyou Kerry and Gary. The system I have is a computer purchased from Landmark Computers in Melb. Running Vista Business. The hard drive is a Seagate 250Gb 7200rpm 16Mb 3.5" SATAII The only CD/DVD's that I have received are the Vista DVD and the Office 2007 one's. I have checked out Seagates site and all they say is that a generic hard drive driver will suffice. Well ok, how do I now get one of them? I have spent the better part of all day yesterday trying to find it. Please help if you can. -- Plenty of time for sleeping when I''''''''m dead "Gary G. Little" wrote: Let's be explicit here ... the driver you will need is for the HBA that controls the disk drive, NOT for the disk drive. If you are trying to use SATA then you need to find the proper SATA driver, or determine why the driver you have went south. -- The personal opinion of Gary G. Little "Kerry Brown" *a*m wrote in message ... Depending on the brand of your computer you may have a CD with drivers on it. Unless your computer came with Vista this is probably not the case. You have to download the driver from the computer manufacturer's, motherboard manufacturer's, or The HD controller chipset designer's web site. What is the make and model of your computer and/or motherboard? -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Greg" wrote in message ... Thanks Kerry, But how do I now get a copy of the driver? -- Plenty of time for sleeping when I''''''''m dead "Kerry Brown" wrote: "Greg" wrote in message ... When starting the computer it fails to load windows Vista. Then when booting from the DVD and chosing the repair options it says that "A hard disk could not be found" etc etc. How do I fix this as the repair options will not help me any further?? -- Plenty of time for sleeping when I''m dead You have to load a driver for your hard drive controller. On the screen where it says it can't find a hard disk click on Load driver. You will need the driver on a floppy disk, flash drive, CD, etc.. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca |
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A hard disk could not be found
When you take it back insist on some documentation as to what is installed
in the computer. Those two files are not what you need. You need a driver for the hard drive controller. There are a lot of possible hard drive controllers. Without knowing the make and model of yours no one will be able to help you. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Greg" wrote in message ... Well I do know that it appears to be a 32bit version (at least that is what appears on the dvd cover of vista) - so if all I need is disk.sys and partmgr.sys, why can't I download them or get them emailed to me from someone?? Don't know what type of motherboard I have as I haven't received much documentation and the whole machine is security taped so that if I take it apart I will void my waranty. Which takes me to my next step - I think I will just have to take it back to LMC and get them to fix it. Thanks for your input - very much appreciated. -- Plenty of time for sleeping when I'm dead "Kerry Brown" wrote: Did any documentation come with the computer. What is the make and model of the motherboard? The hard drive controller is usually part of the circuitry on the motherboard. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Greg" wrote in message ... Thankyou Kerry and Gary. The system I have is a computer purchased from Landmark Computers in Melb. Running Vista Business. The hard drive is a Seagate 250Gb 7200rpm 16Mb 3.5" SATAII The only CD/DVD's that I have received are the Vista DVD and the Office 2007 one's. I have checked out Seagates site and all they say is that a generic hard drive driver will suffice. Well ok, how do I now get one of them? I have spent the better part of all day yesterday trying to find it. Please help if you can. -- Plenty of time for sleeping when I''''''''m dead "Gary G. Little" wrote: Let's be explicit here ... the driver you will need is for the HBA that controls the disk drive, NOT for the disk drive. If you are trying to use SATA then you need to find the proper SATA driver, or determine why the driver you have went south. -- The personal opinion of Gary G. Little "Kerry Brown" *a*m wrote in message ... Depending on the brand of your computer you may have a CD with drivers on it. Unless your computer came with Vista this is probably not the case. You have to download the driver from the computer manufacturer's, motherboard manufacturer's, or The HD controller chipset designer's web site. What is the make and model of your computer and/or motherboard? -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca "Greg" wrote in message ... Thanks Kerry, But how do I now get a copy of the driver? -- Plenty of time for sleeping when I''''''''m dead "Kerry Brown" wrote: "Greg" wrote in message ... When starting the computer it fails to load windows Vista. Then when booting from the DVD and chosing the repair options it says that "A hard disk could not be found" etc etc. How do I fix this as the repair options will not help me any further?? -- Plenty of time for sleeping when I''m dead You have to load a driver for your hard drive controller. On the screen where it says it can't find a hard disk click on Load driver. You will need the driver on a floppy disk, flash drive, CD, etc.. -- Kerry Brown Microsoft MVP - Shell/User http://www.vistahelp.ca |
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