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Hardware and Windows Vista Hardware issues in relation to Windows Vista. (microsoft.public.windows.vista.hardware_devices)

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Old July 20th 07, 08:30 AM posted to microsoft.public.windows.vista.hardware_devices
babykim4
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Posts: 1
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I'm new to microsoft vista and Im having a hard time trying to get my media
player to detect my cd's. Please someone help.
  #2 (permalink)  
Old July 20th 07, 10:41 AM posted to microsoft.public.windows.vista.hardware_devices
Rick Rogers
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Posts: 8,428
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Hi,

You might try a lens cleaner disk. These are generally available at most
stores that sell CD/DVD media for a few dollars, and they clean any dust and
debris that is on the lens. This is a frequent cause of read failures in
optical media.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"babykim4" wrote in message
...
I'm new to microsoft vista and Im having a hard time trying to get my
media
player to detect my cd's. Please someone help.


  #3 (permalink)  
Old July 20th 07, 01:58 PM posted to microsoft.public.windows.vista.hardware_devices
freddy
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Posts: 1,288
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babykim4,

It's also possible that the drive is bad. Here is what a poster said just
yesterday:

" I have had two Lite-On SH-16A7S drives, and I have returned them both
to the retailer. With both of them I found a significant number of my DVD
movies were not recognised at all when inserted into the drive. [The discs
are perfectly fine, and are recognised immediately by my 10-year-old Hitachi
drive that has never had a lens cleaner through it since it was new]. The
Lite-On website has no downloadable firmware for this model (or didn't at
the time I returned the first one) and their technical support suggested it
was a drive fault and that I should return it. Either it is a fault with a
batch that the retailer received, or it is a problem with the design of the
whole model."

I just copied and pasted that. Don't forget to consider that possibility.
--
freddy


"babykim4" wrote:

I'm new to microsoft vista and Im having a hard time trying to get my media
player to detect my cd's. Please someone help.

 




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