If you have USB hub that does not have power that could definitely be an
issue, but pretty easy to determine by unplugging the scanner no matter
which port it's connected.

The best luck I have had with USB converter cables is the Belkin F5U002. I
have not tried any new ones in a while.

Check Device Manager and verify the USB cable chip is recognized by the
system.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"D.Olde-Guy" wrote in message
news

Thank you for the suggestion. I will contact Panasonic and hope for the
best.
I just had a thought . . . I have a scanner connected to a USB port.
The scanner does not have a separate connector for power. It gets its
power from the USB connector. Do you think that might be taking power
that the printer needs?


--
D.Olde-Guy