vista office and HP scanner/printer/fax problem
huwyngr...first, thanks again for sticking with this. I really appreciate it.
Yes, I have tried all those options and the machine makes noise like it
understands and then goes back to sleep. I have decided to ship this thing
(the 6110) off to my son who runs a non profit and they can use it with the
older operating systems they have. I bought a new HP c728 that is suppossed
to be compatible with Vista. I will know later today.
At one point I did get a message that the failure was due to a known
operating error and to contact HP. I did and they said they no longer
support the 6110 but I could talk to a tech for $3 an hour!
Anyway, I greatly appreciate your help and if it was going to work I feel it
would have with the guidance you provided. Thank you very much.
--
jim
"huwyngr" wrote:
Are you saying that none of the following resulted in a scan?
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Scanning
Scanning with Windows Photo Gallery
Click the Start ( ) icon.
Click All Programs .
Click Windows Photo Gallery .
Click File and then click Import From Scanner or Camera .
Click Import .
Click Scan .
Scanning with Windows Fax and Scanning
NOTE: This feature works only with Windows Vista Ultimate, Windows
Vista Business, and Windows Vista Enterprise.
Click the Start ( ) icon.
Click All Programs .
Click Windows Fax and Scanning .
Click New Scan .
Click File and then click Scan .
Scanning with Paint
Click the Start ( ) icon.
Click All Programs .
Click Accessories .
Click Paint .
Click File and then click From Scanner or Camera .
Click Scan .
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That is the section of the document I was pointing you to on the
different ways of initiating a scan with the out-of-the-box driver.
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