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Just to pile up the evidence, I have the same issue with HPSLPSVC
crashing "permanently" on wake from sleep. I have a HP Photosmart 3210. I have been able to keep using the printer by using the MS- provided printer driver. Vista Ultimate. I'm glad to see someone from MS reading this, but the fingerpointing between MS and HP is pretty pathetic. All the posts seem to be validating the problem. Do we really have to wait until SP 1? There was an earlier suggestion that one should reinstall the drivers (again!) and then disable the service HP Cue Device Discovery. Did anyone do this? Did it work? GregS |
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This is a know problem. The blame is 50% HP 50% MS. Part of it is the bugs in
the new MS Vista TCP/IP stack; make sure you have the latest drivers for your network adapter. The other part is on the HP service crashing when the driver fails and triggering HP CUE Device discovery to delete the printer. HP is working on a patch. If somebody volunteers a share I can send the updated DLLs. "gschultz" wrote: Just to pile up the evidence, I have the same issue with HPSLPSVC crashing "permanently" on wake from sleep. I have a HP Photosmart 3210. I have been able to keep using the printer by using the MS- provided printer driver. Vista Ultimate. I'm glad to see someone from MS reading this, but the fingerpointing between MS and HP is pretty pathetic. All the posts seem to be validating the problem. Do we really have to wait until SP 1? There was an earlier suggestion that one should reinstall the drivers (again!) and then disable the service HP Cue Device Discovery. Did anyone do this? Did it work? GregS |
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are you saying you have a dll that fixes the problem?
"Justice" wrote: This is a know problem. The blame is 50% HP 50% MS. Part of it is the bugs in the new MS Vista TCP/IP stack; make sure you have the latest drivers for your network adapter. The other part is on the HP service crashing when the driver fails and triggering HP CUE Device discovery to delete the printer. HP is working on a patch. If somebody volunteers a share I can send the updated DLLs. "gschultz" wrote: Just to pile up the evidence, I have the same issue with HPSLPSVC crashing "permanently" on wake from sleep. I have a HP Photosmart 3210. I have been able to keep using the printer by using the MS- provided printer driver. Vista Ultimate. I'm glad to see someone from MS reading this, but the fingerpointing between MS and HP is pretty pathetic. All the posts seem to be validating the problem. Do we really have to wait until SP 1? There was an earlier suggestion that one should reinstall the drivers (again!) and then disable the service HP Cue Device Discovery. Did anyone do this? Did it work? GregS |
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I am having same problem. I have an HP scanjet G3010 and it was working fine. Then I purchased and installed an HP 2680 printer. The printer registers in the control panel folder as both a printer and a scanner. But the 6280 seemed to override the 3010. Now the 3010 and the 6280 will scan documents, but the 3010 will not scan 35mm negatives (that's what I purchased it for.) The 3010 appeared on the HP Solution Center icon on desktop but now only the 6280 appears there. The Solution Center is the only way to do the 35mm negative scans. Driving me crazy. Anyone have similar problem and know a solution? -- Edward |