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Printing, Faxing and Scanning with Vista A forum for using printers, scanners and fx with Windows Vista. (microsoft.public.windows.vista.print_fax_scan)

Unable to connect to shared printer from Vista, but XP okay



 
 
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  #1 (permalink)  
Old July 23rd 07, 07:44 PM posted to microsoft.public.windows.vista.print_fax_scan
Quitch
external usenet poster
 
Posts: 3
Default Unable to connect to shared printer from Vista, but XP okay

I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
printer, and print successfully from a Windows XP machine, yet when I try to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test prints
just sit in the queue.
  #2 (permalink)  
Old July 24th 07, 12:13 AM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Unable to connect to shared printer from Vista, but XP okay

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list, Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" wrote in message
...
I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
printer, and print successfully from a Windows XP machine, yet when I try
to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
prints
just sit in the queue.



  #3 (permalink)  
Old July 24th 07, 06:22 PM posted to microsoft.public.windows.vista.print_fax_scan
Quitch
external usenet poster
 
Posts: 3
Default Unable to connect to shared printer from Vista, but XP okay

Thanks for the reply.

The steps you posted are what I have tried and lead to the error I posted. I
also tried changing the name to Printer to remove the underscore in case that
caused a problem, but no joy.

The router is indeed the print server too. It registers the printer as Ready
and from the XP machine last night I printed off a manual without problems.

I should also note that the failure is almost instantaneous, rather than a
long timeout.

"Alan Morris [MSFT]" wrote:

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list, Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" wrote in message
...
I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
printer, and print successfully from a Windows XP machine, yet when I try
to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
prints
just sit in the queue.




  #4 (permalink)  
Old July 25th 07, 09:38 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Unable to connect to shared printer from Vista, but XP okay

the print server support another protocol like LPR or Raw rather than http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" wrote in message
news
Thanks for the reply.

The steps you posted are what I have tried and lead to the error I posted.
I
also tried changing the name to Printer to remove the underscore in case
that
caused a problem, but no joy.

The router is indeed the print server too. It registers the printer as
Ready
and from the XP machine last night I printed off a manual without
problems.

I should also note that the failure is almost instantaneous, rather than a
long timeout.

"Alan Morris [MSFT]" wrote:

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list,
Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Quitch" wrote in message
...
I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router
at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to
the
printer, and print successfully from a Windows XP machine, yet when I
try
to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed
the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
prints
just sit in the queue.






  #5 (permalink)  
Old July 25th 07, 10:06 PM posted to microsoft.public.windows.vista.print_fax_scan
Quitch
external usenet poster
 
Posts: 3
Default Unable to connect to shared printer from Vista, but XP okay

No, it simply allows you to give a name and description to the printer and
provides you the HTTP link for it. No additional configuration is provided
for.

"Alan Morris [MSFT]" wrote:

the print server support another protocol like LPR or Raw rather than http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" wrote in message
news
Thanks for the reply.

The steps you posted are what I have tried and lead to the error I posted.
I
also tried changing the name to Printer to remove the underscore in case
that
caused a problem, but no joy.

The router is indeed the print server too. It registers the printer as
Ready
and from the XP machine last night I printed off a manual without
problems.

I should also note that the failure is almost instantaneous, rather than a
long timeout.

"Alan Morris [MSFT]" wrote:

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list,
Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Quitch" wrote in message
...
I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router
at
address http://192.168.1.1:1631/printers/My_Printer. I can connect to
the
printer, and print successfully from a Windows XP machine, yet when I
try
to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have typed
the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either, test
prints
just sit in the queue.






  #6 (permalink)  
Old July 27th 07, 05:22 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
external usenet poster
 
Posts: 1,107
Default Unable to connect to shared printer from Vista, but XP okay

Okay, but are other print protocols documented in the manual other than
http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Quitch" wrote in message
...
No, it simply allows you to give a name and description to the printer and
provides you the HTTP link for it. No additional configuration is provided
for.

"Alan Morris [MSFT]" wrote:

the print server support another protocol like LPR or Raw rather than
http?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Quitch" wrote in message
news
Thanks for the reply.

The steps you posted are what I have tried and lead to the error I
posted.
I
also tried changing the name to Printer to remove the underscore in
case
that
caused a problem, but no joy.

The router is indeed the print server too. It registers the printer as
Ready
and from the XP machine last night I printed off a manual without
problems.

I should also note that the failure is almost instantaneous, rather
than a
long timeout.

"Alan Morris [MSFT]" wrote:

I assume the router is also your print server device.

Adding this after the network printer search page, Not on the list,
Select
printer by name


enter the URL information in the dialog.

Is the "My Printer" a US Robotics requirement?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

"Quitch" wrote in message
...
I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL
router
at
address http://192.168.1.1:1631/printers/My_Printer. I can connect
to
the
printer, and print successfully from a Windows XP machine, yet when
I
try
to
connect to the same address from Windows Vista I am told:

"Windows cannot connect to the printer. Make sure that you have
typed
the
name correctly, and that the printer is connected to the network."

Adding it as a local printer and then assigning the port
http://192.168.1.1:1631/printers/My_Printer doesn't work either,
test
prints
just sit in the queue.








  #7 (permalink)  
Old August 13th 08, 04:22 AM posted to microsoft.public.windows.vista.print_fax_scan
royik
external usenet poster
 
Posts: 1
Default Unable to connect to shared printer from Vista, but XP okay


I have the same problem.
no other protocol are mentioned.
what should I do? (on XP it worked fine, It had only http address... I
don't need use LPR/RAW protocols.)


--
royik
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