I contacted Panasonic as you suggested. I could not direct my question
to "Dot-Matrix" printers. They could not help me, except to direct me to
another email address. That in turn brought me exactly the same message
as the first address. They also gave me a telephone number to call,
which is useless to me because I am deaf. I tried their second email
address again and saw that the page could not be displayed. So, I got no
help from Panasonic.

In regard to checking Device Manager to see if the USB cable chip is
recognized, I really don't know what I'm supposed to be looking for. I'm
told, "This device is working properly" for everything I clicked on,
including the five USB icons at the end of the list, including the one
for "USB Printing Support".

You have done so much so far and I thank you. Do you have any other
suggestions?


--
D.Olde-Guy