"Mike" wrote in message
...

"C.B." wrote in message
...


"Digirati_99" wrote in message
...
I recently upgraded my Norton's Internet Security to Norton 360 - which
contains a disk optimizer (defrag). Prior to upgrading Norton my Vista
Defrag
tool worked fine no problem and always on schedule. After the upgrade to
Norton, I was setting up the program and the defrag tool in Norton said
"pending" which I left alone, because I was comfortable using the native
defrag utility. However, now the vista defrag does not work. I went into
the
the vista tool to look at the schedule and it gave the last run date ( I
had
it set to weekly on Wed at 1am). The next scheduled defrag said "Never"
despite the box checked "run automatically". I then unchecked the box
and
rechecked it, and then it gave the next scheduled date which I changed
to
that evening. I left it alone until the next morning and it not only did
not
defrag per the schedule but the Vista tool said next scheduled defrag
"never"
and Norton was back to Pending again. I have to assume this has
something to
do with Norton.
I am told that Norton's defrag tool is tied to Vista's tool.

Any suggestions?

Yes. Remove Norton from your system.




This advice is not helpful to the OP or anyone else. N360 is an entirely
different kettle of fish from earlier Norton bloat ware - it is light on
resources, works unobtrusively in background, and there are once-daily (or
often-more-than-once-daily) updates.

I have not been a fan of Norton products in the past, but this one is
good, based on my personal experience for the last six months while using
it with Vista HP. Have you used it yourself?


Yes I have. I used the pre-release version which did not work properly
and I used the trial version of the final release product. It not only DID
NOT work properly it caused problems that could not be solved by the inept
Norton technical support department.
The main reason I advise against using anything Norton is because of
Norton's technical support agents although I have other reasons as well. The
support department is pitiful. If they cannot find a solution in their
training manual they have no answers other than "it's a Vista problem" and
"uninstall your Norton product and reinstall it". At times they would simply
disconnect the support conversation even though I was always very polite and
patient when dealing with them. That is not the way to do business. In my
humble opinion a product is no better than the support behind it and I find
Norton to be severely lacking in this respect. This is the same reason I
decided long ago to never again purchase anything HP.
I have also used Norton's security suites and had various problems with
them. In addition, I have found McAfee and ZoneAlarm products to be
incompatible with Vista in one way or another or causing problems of their
own making. If any of these three products have not caused you any problems
you are one of the lucky ones. I respect your decision to use Norton and I
wish you well. I hope you never experience any problems with it.
There is nothing wrong with my system. All other security products I
have evaluated seem to work just fine with Vista. I test all products I am
contemplating on using in either a virtual environment or a separate
partition (Acronis) before purchasing them, which is the only prudent way to
do it. If my system is running very well and I install a product and have
problems, and then I uninstall the product and I don't have problems that
certainly tells me something. I don't advise against using any product until
and/or unless I have personally used the product myself. To do otherwise
would not be fair.
I gave the OP a simple, direct and honest answer (opinion) based upon
my personal use. I didn't trash the product, demean him for using it or
criticize him for not researching it before purchasing it. I have no reason
to criticize your question "Have you used it yourself?" because your
question is justified and you asked in a rational and polite manner without
trashing my opinion. I commend you and respect you for your civility.

C.B.


--
It is the responsibility and duty of everyone to help the underprivileged
and unfortunate among us.