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Old May 9th 08, 10:32 PM posted to microsoft.public.windows.vista.print_fax_scan
Alan Morris [MSFT]
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Posts: 1,107
Default Certified HP C7280 driver

It's pretty easy for print driver vendors to corrupt the memory within the
application that is using the driver which will cause the application
failure.

If you used a setup program to install the first driver make sure you use
the uninstall application to completely remove the driver before adding the
new one.

So:
remove printer
remove driver 2

remove driver 1 (uninstall application if available)

make sure the driver is not listed in the Drivers page of the printers
folder Server Properties.


now reinstall the printer.



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base he
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"Tom Ferguson" wrote in message
...
OK. I understand now.

Unfortunately, I can not think of what would cause such a problem. . I'll
do some checking tonight and let you know if I find anything. (E.g. I
wonder about possible 3rd party add-ins or add-ons to PowerPoint.)
--

Tom
MSMVP 1998-2007


"Man-wai Chang ToDie (33.6k)" wrote in message
...
Man-wai Chang ToDie (33.6k) wrote:
I am puzzled. The post I replied to and your follow-up do not mention
anything about a crash. You just ask if anyone has found the driver for
the printer. So, I have no idea how to respond.

Sorry, actually the problem is: If I set the default
printer to HP C7280, using the driver in the URL you
posted, when Powerpoint 2007 closes, it would report
a crash. I am trying to solve this problem and then
some1 said a certified driver could fix this. So...



And the funniest thing is: I boldDID NOT/bold
touch the Print button when I closed Powerpoint.

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