The chkdsk utility will no longer run. Instead, I get this error message:
"cannot open volume for direct access." I found some old KB articles
indicating that this problem had come up under Windows XP and was going to be
fixed by an upcoming service pack. Why am I getting this error message with
Vista Ultimate?

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk to run
a full check. Normally, one is prompted for it to be completed on the next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error message:
"cannot open volume for direct access." I found some old KB articles
indicating that this problem had come up under Windows XP and was going to
be
fixed by an upcoming service pack. Why am I getting this error message
with
Vista Ultimate?

The error message comes up AFTER the scan has been requested and scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk to run
a full check. Normally, one is prompted for it to be completed on the next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error message:
"cannot open volume for direct access." I found some old KB articles
indicating that this problem had come up under Windows XP and was going to
be
fixed by an upcoming service pack. Why am I getting this error message
with
Vista Ultimate?

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk to
run
a full check. Normally, one is prompted for it to be completed on the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB articles
indicating that this problem had come up under Windows XP and was going
to
be
fixed by an upcoming service pack. Why am I getting this error message
with
Vista Ultimate?

I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides, when
chkdsk was working, it ran without regard to whether the antivirus program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk to
run
a full check. Normally, one is prompted for it to be completed on the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB articles
indicating that this problem had come up under Windows XP and was going
to
be
fixed by an upcoming service pack. Why am I getting this error message
with
Vista Ultimate?

Hi,

AV programs are not the only problems, any disk management software can
cause this issue. In addition, an update to your existing AV and security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides, when
chkdsk was working, it ran without regard to whether the antivirus program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk
to
run
a full check. Normally, one is prompted for it to be completed on the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB
articles
indicating that this problem had come up under Windows XP and was
going
to
be
fixed by an upcoming service pack. Why am I getting this error
message
with
Vista Ultimate?

What do you mean by "disk management software"? How does it cause this
issue, and how do you undo the damage?

There was a recent update to Norton Antivirus 2007, but I have uninstalled
the program and installed AVG Free, and I still have the same problem.
Another possibility would be a rootkit scanner called gmer that I tried out
recently. After it caused my computer to freeze, I uninstalled it. I have
searched the registry and the file system for any lingering traces of the
program and found nothing. I have also run Autoruns, and I saw nothing on
the list of what was loading at start-up that struck me as unusual.



"Rick Rogers" wrote:
..
Hi,

AV programs are not the only problems, any disk management software can
cause this issue. In addition, an update to your existing AV and security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides, when
chkdsk was working, it ran without regard to whether the antivirus program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for chkdsk
to
run
a full check. Normally, one is prompted for it to be completed on the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB
articles
indicating that this problem had come up under Windows XP and was
going
to
be
fixed by an upcoming service pack. Why am I getting this error
message
with
Vista Ultimate?

Hi,

There's this: http://support.microsoft.com/kb/555484

And as well some disk utilities make system changes that are not undone when
they are uninstalled. You might try running chkdsk /x to force dismounting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
What do you mean by "disk management software"? How does it cause this
issue, and how do you undo the damage?

There was a recent update to Norton Antivirus 2007, but I have uninstalled
the program and installed AVG Free, and I still have the same problem.
Another possibility would be a rootkit scanner called gmer that I tried
out
recently. After it caused my computer to freeze, I uninstalled it. I
have
searched the registry and the file system for any lingering traces of the
program and found nothing. I have also run Autoruns, and I saw nothing on
the list of what was loading at start-up that struck me as unusual.



"Rick Rogers" wrote:
.
Hi,

AV programs are not the only problems, any disk management software can
cause this issue. In addition, an update to your existing AV and security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides,
when
chkdsk was working, it ran without regard to whether the antivirus
program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for
chkdsk
to
run
a full check. Normally, one is prompted for it to be completed on
the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB
articles
indicating that this problem had come up under Windows XP and was
going
to
be
fixed by an upcoming service pack. Why am I getting this error
message
with
Vista Ultimate?

Per the KB article, I disabled all non-Microsoft services and rebooted.
(There was very little there except for the antivirus program.)

I then tried running chkdsk with various combinations of /f, /r and /x, and
I got the following results:

/f No text screen came up
/r The screen with the error message re "direct
access" came up
/x No text screen came up
/f /x No text screen came up
/r /x The screen with the error message re "direct
access" came up

Do you know of anything else that I should be looking for if the problem is
not attributable to a boot-loading third-party service or driver, which
should have shown up on the Autoruns scan?

Thanks for all of your time and effort.



"Rick Rogers" wrote:

Hi,

There's this: http://support.microsoft.com/kb/555484

And as well some disk utilities make system changes that are not undone when
they are uninstalled. You might try running chkdsk /x to force dismounting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
What do you mean by "disk management software"? How does it cause this
issue, and how do you undo the damage?

There was a recent update to Norton Antivirus 2007, but I have uninstalled
the program and installed AVG Free, and I still have the same problem.
Another possibility would be a rootkit scanner called gmer that I tried
out
recently. After it caused my computer to freeze, I uninstalled it. I
have
searched the registry and the file system for any lingering traces of the
program and found nothing. I have also run Autoruns, and I saw nothing on
the list of what was loading at start-up that struck me as unusual.



"Rick Rogers" wrote:
.
Hi,

AV programs are not the only problems, any disk management software can
cause this issue. In addition, an update to your existing AV and security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
I have already tried disabling my antivirus progam before setting up the
scan, and it made no difference - the scan would not run. Besides,
when
chkdsk was working, it ran without regard to whether the antivirus
program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for
chkdsk
to
run
a full check. Normally, one is prompted for it to be completed on
the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this error
message:
"cannot open volume for direct access." I found some old KB
articles
indicating that this problem had come up under Windows XP and was
going
to
be
fixed by an upcoming service pack. Why am I getting this error
message
with
Vista Ultimate?

Hi Conley,

Try running chkntfs /d, then chkdsk.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
Per the KB article, I disabled all non-Microsoft services and rebooted.
(There was very little there except for the antivirus program.)

I then tried running chkdsk with various combinations of /f, /r and /x,
and
I got the following results:

/f No text screen came up
/r The screen with the error message re "direct
access" came up
/x No text screen came up
/f /x No text screen came up
/r /x The screen with the error message re "direct
access" came up

Do you know of anything else that I should be looking for if the problem
is
not attributable to a boot-loading third-party service or driver, which
should have shown up on the Autoruns scan?

Thanks for all of your time and effort.



"Rick Rogers" wrote:

Hi,

There's this: http://support.microsoft.com/kb/555484

And as well some disk utilities make system changes that are not undone
when
they are uninstalled. You might try running chkdsk /x to force
dismounting.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
What do you mean by "disk management software"? How does it cause this
issue, and how do you undo the damage?

There was a recent update to Norton Antivirus 2007, but I have
uninstalled
the program and installed AVG Free, and I still have the same problem.
Another possibility would be a rootkit scanner called gmer that I tried
out
recently. After it caused my computer to freeze, I uninstalled it. I
have
searched the registry and the file system for any lingering traces of
the
program and found nothing. I have also run Autoruns, and I saw nothing
on
the list of what was loading at start-up that struck me as unusual.



"Rick Rogers" wrote:
.
Hi,

AV programs are not the only problems, any disk management software
can
cause this issue. In addition, an update to your existing AV and
security
software can cause the issue (have you done any prior to this problem
beginning?).

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
I have already tried disabling my antivirus progam before setting up
the
scan, and it made no difference - the scan would not run. Besides,
when
chkdsk was working, it ran without regard to whether the antivirus
program
was running.

"Rick Rogers" wrote:

Hi,

Do you have any boot time antivirus scanners running?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The error message comes up AFTER the scan has been requested and
scheduled
and the computer has been rebooted so that the scan can run.

"Rick Rogers" wrote:

Hi,

Any volume in use cannot be dismounted, which is required for
chkdsk
to
run
a full check. Normally, one is prompted for it to be completed
on
the
next
reboot, does this not occur for you?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Conley" wrote in message
...
The chkdsk utility will no longer run. Instead, I get this
error
message:
"cannot open volume for direct access." I found some old KB
articles
indicating that this problem had come up under Windows XP and
was
going
to
be
fixed by an upcoming service pack. Why am I getting this
error
message
with
Vista Ultimate?